> Right on, here in Britain if the product is faulty in any way, and I guess
that
> includes CDs with that "Compact Disc Digital Audio" not playing in any
> device also with that marking, they can be exchanged or refunded.  Well
> that's what I do anyway.  [UK readers comment]- Then again I'm the sort
> of guy that tunes in to Watchdog every week on TV, and isn't afraid to
> complain-- even to the point of refunds on used computer software from
> shops with signs saying they don't!

This is fair enough - a Compact Disc (for audio purposes) contains music
that can be played back. If you own a piece of equipment with the "CDDA"
logo on them and the disc won't play then you're entitled to a refund
(statutory rights, faulty goods, etc).

> The motto "The customer is always right" is the one to believe in-- and
> actually I think if V2 produce another SCMS Final disc, we should all buy
> it, then take it back and demand a refund.  And do the same at other shops
> in our local city.  Once V2 realise their high-street sales are suffering
they'd
> have no choice but to come back in line!

This however is different - an SCMS-final disc will play back in everything
(thus working to specification). It's *not* a legal requirement for a
company to put out non-final (ie. copyable) discs, all we can do is
encourage the companies to take a more sensible and mature attitude towards
copying and show them that the SCMS is designed to allow one fair copy of
their music and no more.

Even if you're covered by the AHRA (and I don't think we are in the UK
anyway), being legally allowed to do something and having the /right/ to do
it are two different things. The artist/label always has the right to set
SCMS to final if they so wish.

A CD that won't play is faulty. A CD that you can play, but can't copy to MD
isn't, and hence you wouldn't be entitled to a refund.

(sucks I know, but that's how it is)

Simon


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