So we can say that 2/3rds of the population will buy cheap and then
whinge when it does not do the job properly.
I suppose dishwashers are a classic example of you get what you pay for.
I can understand someone who went for a supposed quality machine like a
Miele and then finds it does not do as well as it should, having a whine
but the person who goes into the store without doing research and buys
the cheapest machine they have, should not have a right to complain if
the machine does not wash the dishes properly, is loud, uses lots of
water and electricity, breaks down and then finds that part availability
is close to zero.
Hendrik
who sometimes cheaps out but doesn't whinge about it
Allan Streib wrote:
On Thu, 01 Sep 2011 12:39 +0930, "Hendrik & Fay" <heni...@ozemail.com.au> wrote:
But this begs the question, why would a manufacturer risk losing their
reputation for quality by cheaping out?
Most people will take the immediate savings of a lower price vs. the longer
term savings and greater enjoyment of buying a quality item. Related:
http://en.wikipedia.org/wiki/Stanford_marshmallow_experiment
In this case many people will take the immediate reward of a low price over the longer
term "deferred gratification" of higher reliability, better performance, and
lower total cost of ownership.
Allan
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