Becuase they have a near-monopoly (oligopoly?).

On Mon, Jul 27, 2015 at 5:08 PM, Rich Thomas via Mercedes <
mercedes@okiebenz.com> wrote:

> So I have been on a chat with AT&T for the last 1:20 trying to get them to
> enable me to link my dad's acct to my acct, I set his up like 15 yr ago and
> forgot the login.  2 different guys, the recent one wants to know the
> state, I say KY and he asks what that is.  Now I am getting transferred to
> another person:
> Aaren G: Your inquiry requires contact with a specialist who handles
> accounts in your area. Allow me a moment to connect you to a representative
> who will be able to assist you.
>
> How do these people stay in business?
>
> --R
>
>
> On 7/27/15 4:00 PM, Mitch Haley via Mercedes wrote:
>
>>
>>  On July 27, 2015 at 3:52 PM Curt Raymond via Mercedes <
>>> mercedes@okiebenz.com>
>>> wrote:
>>>
>>>
>>> So you won't feel at all upset when you don't check the voicemail for a
>>> couple
>>> hours and then find out mamma was in a car accident?
>>>
>> If I ignore a call from an unknown number, and a new VM pops up a minute
>> or two
>> later, I listen to my messages then.
>>
>> Mitch.
>>
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