So I finally got into the acct once they told me the login name, which I
had forgotten. Looking at the bill I see 2 companies charging a total
of $26/month, one of them a domestic LD provider that seems to charge
5cents/min but then $14/mo for the privilege, and another is an
INTERNATIONAL long distance provider that charges like $12/mo for
something unclear, there have never been any intl LD calls from the
line. I got "Stella" the 3rd CS rep, to delete the past month's charges
but I have to call the ripoff companies to try to get reimbursement for
the past.
--R
On 7/27/15 6:12 PM, G Mann via Mercedes wrote:
The prevailing business practice seems to be;
"If you throw enough crap against a wall, some of it will stick".
Don't forget. always demand to be given the direct contact details for the
senior chairman of the board.
Customers can either be satisfied with quality service.. or they can take
satisfaction via any means which satisfies them.. the customer.
You get to choose..
On Mon, Jul 27, 2015 at 2:55 PM, Curly McLain via Mercedes <
mercedes@okiebenz.com> wrote:
So I have been on a chat with AT&T for the last 1:20 trying to get them to
enable me to link my dad's acct to my acct, I set his up like 15 yr ago and
forgot the login. 2 different guys, the recent one wants to know the
state, I say KY and he asks what that is. Now I am getting transferred to
another person:
Aaren G: Your inquiry requires contact with a specialist who handles
accounts in your area. Allow me a moment to connect you to a representative
who will be able to assist you.
How do these people stay in business?
--R
Its like trying to find intelligent life forms at Banco de mehico (B of
A) or wells cargo. Ain't happenin...
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