The prevailing business practice seems to be;
 "If you throw enough crap against a wall, some of it will stick".

Don't forget. always demand to be given the direct contact details for the
senior chairman of the board.

Customers can either be satisfied with quality service.. or they can take
satisfaction via any means which satisfies them.. the customer.

You get to choose..

On Mon, Jul 27, 2015 at 2:55 PM, Curly McLain via Mercedes <
mercedes@okiebenz.com> wrote:

> So I have been on a chat with AT&T for the last 1:20 trying to get them to
>> enable me to link my dad's acct to my acct, I set his up like 15 yr ago and
>> forgot the login.  2 different guys, the recent one wants to know the
>> state, I say KY and he asks what that is.  Now I am getting transferred to
>> another person:
>> Aaren G: Your inquiry requires contact with a specialist who handles
>> accounts in your area. Allow me a moment to connect you to a representative
>> who will be able to assist you.
>>
>> How do these people stay in business?
>>
>> --R
>>
>
> Its like trying to find intelligent life forms at Banco de mehico  (B of
> A) or wells cargo.   Ain't happenin...
>
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