And why not include MBUSA and D-C in the list of responsible agents? I know
they like to hide behind the "independently owned" excuse, but IMO think
they, by franchising, training, and manufacturing the product have some
share in the responsibility.
I'd bet that if a dealer started to badmouth them, or start modifying their
cars, they would put a stop to that in a heart beat.
Werner
----- Original Message -----
From: "James Zavesky" <[EMAIL PROTECTED]>
To: "'Mercedes Discussion List'" <mercedes@okiebenz.com>
Sent: Wednesday, January 10, 2007 2:15 PM
Subject: Re: [MBZ] Vergasser vs. Diesel, was 87 TD for sale
That is exactly what they did "The dealer is independently owned" and did
nothing. So I have to drive three hours to a qualified independent
mechanic,
have the intermediate flange change, document this and then sue Mercedes
Benz of Bedford and I will also ask for damages. Major PITA.
Jim
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]
On Behalf Of LarryT
Sent: Tuesday, January 09, 2007 12:40 PM
To: Mercedes Discussion List
Subject: Re: [MBZ] Vergasser vs. Diesel, was 87 TD for sale
James wrote:<<A bad mechanic at Mercedes Benz of Bedford screwed up
> our V12 >>
Amazing, you take the MB to the dealer expecting trained "technicians"
to
have been provided with lengthy training along with experience to be able
to
work on a car and ctuallt *fix* it without making things worse. I don;t
have a V12 but have had similar problems. Whenever I pay someone to work
on
my car it always comes back either with stuff not done that should have
been
done, stuff broken, or unrelated things that should have been caught and
corrected (and would have had I been working on it.)
I guess it comes down to a shortage of young people willing to get their
hands dirty - and poor training. Our local community has a deal with a
local Ford dealer who hires all those who complete the auto training
course
at $40K per year. That was started back in the early 90s so I expect the
salary has been increased by now. When I was 19, I worked as a mechanics
apprentice at a VW/Porsche dealer. After I was there for a year they
sent
me to the "Factory" school outside of Wash DC - for a 1 week course in
general repair procedures. They had 1 week courses for all kinds of
specialities - transmission repair, front end service, etc. Don;t know
if
they still do that or not. I sure learned a lot.
Back to your V12 - in a situation like this I would hope the MB dealer
would
stand behind the work and have it corrected - and I suspect you would
demand
someone else work on the car from now on. ;-) While I would hope MB
would
get involved they will probably use the tactic of saying the dealer is
independant and must find their own mechanics. ;-\
Good luck!
Larry T (67 MGB, 74 911, 78 240D, 91 300D)
