You are screwed. You will have to pay the $2100.00 to get your car. Then you can sue him in small claims court for poor workmanship.
Rusty Cullens BuyMBparts, Inc. Tel 1-800-741-5252 Fax 770-454-9745 ----- Original Message ----- From: "Hans Neureiter" <[EMAIL PROTECTED]> To: "Mercedes Discussion List" <mercedes@okiebenz.com> Sent: Tuesday, January 22, 2008 6:47 PM Subject: [MBZ] Mechanics lean - need advise > This is a long story (and ugly): > Last Thursday my tranny crapped out. No shifts out of first. > Checked and it was the shift-down cable. It came disconnected at the rear > of > the tranny. > I called the local tranny shop and was told trop the car off. "It will > take > a couple of hours for me to get to it, I'll let you know." > Well, I ropped the car of at 10 AM and got a call 3 hrs later, telling me > that the labor will be $384 + whatever parts are needed. > Steep, but I agreed. > At 5:00 PM I got a call saying the tranny is trashed and needs a total > rebuild for $ 2100. > After arguing the cost (comparing to JAGGY: R&R $400 + $1500 rebuilt + $ > 250 > Converter + $ 200 for the cable). > I agreed. > Car to be ready next day (Friday) PM. > Got a call @ noon on Friday "We are fine tuning the car, It be ready in > about 45 minutes. Do you need a lift?". No thanks, I come to get it. > @ 3:00PM the phone rings and "They sent us the wrong cable. Sorry, will > not > get it right till Monday." > (Why call me when you don't even have the parts?) > On Monday @ 11:00AM I called and was told the part is on the way. At > 5:00pm > I called and the part was just was delivered. The car will be ready by > 10:00am on Tuesday. > Tuesday I called at 1:00PM and was told the tranny does not shift in 3rd > and > the "Valve Body needs adjustments" (Ever heard of that?). > At 3:00 PM I called back, inquiring of the progress of the "Valve body > adjustment" and after hearing "It is going good" I popped the lid and told > the rep what I was thinking: "Do you know A/T's?"- "Yes we do" -"You think > I > am stupid. You been telling me lies and it is obvious to me that the only > way I get my car back is to invoke police action". I hung up. > Within 2 minutes I was called back by the rep: "Meet me exactly at 5:31, > 1 > minute after I close the shop, across the street, and I will tell you > what > police action is, you drunk". > > After I put my car in a shop, in good faith and willing to pay the > charges. > I wind up being acused of being intolerant, drunk and poligerant. > > Questions to the people: > > 1) Mechanics Lean says they own the title until all labor and parts costs > are payd (in Texas)? > > 2) Customers rights ? What is a reasonable time for a repair shop to > produce > a service? (Lemon Law / Deceptive Trade Practices)? > > 3) Where can I get a transcript of my Cell conversations? > > 4) How do I get my car back? > > TIA > -- > Hans Neureiter, Houston, TX > '82 300SD, '95 E300D > _______________________________________ > http://www.okiebenz.com > For new parts see official list sponsor: http://www.buymbparts.com/ > For used parts email [EMAIL PROTECTED] > > To Unsubscribe or change delivery options go to: > http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com > _______________________________________ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
