I agree totally with Rusty. Pay what you have to in order to get your car out of there immediately. Then take it to someone reliable and have it repaired properly. Then sue for the losses. Hopefully in small claims court where the cost won't exceed the benefit. And it sounds like you could use the assistance of a lawyer to do that. I'd check with the BBB and search the court records to see if the shop that currently has the car gets complaints and is sued regularly.
Randy -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Rusty Cullens Sent: Wednesday, January 23, 2008 8:58 AM To: Mercedes Discussion List Subject: Re: [MBZ] Mechanics lean - need advise You are screwed. You will have to pay the $2100.00 to get your car. Then you can sue him in small claims court for poor workmanship. Rusty Cullens BuyMBparts, Inc. Tel 1-800-741-5252 Fax 770-454-9745 ----- Original Message ----- From: "Hans Neureiter" <[EMAIL PROTECTED]> To: "Mercedes Discussion List" <mercedes@okiebenz.com> Sent: Tuesday, January 22, 2008 6:47 PM Subject: [MBZ] Mechanics lean - need advise > This is a long story (and ugly): > Last Thursday my tranny crapped out. No shifts out of first. > Checked and it was the shift-down cable. It came disconnected at the rear > of > the tranny. > I called the local tranny shop and was told trop the car off. "It will > take > a couple of hours for me to get to it, I'll let you know." > Well, I ropped the car of at 10 AM and got a call 3 hrs later, telling me > that the labor will be $384 + whatever parts are needed. > Steep, but I agreed. > At 5:00 PM I got a call saying the tranny is trashed and needs a total > rebuild for $ 2100. > After arguing the cost (comparing to JAGGY: R&R $400 + $1500 rebuilt + $ > 250 > Converter + $ 200 for the cable). > I agreed. > Car to be ready next day (Friday) PM. > Got a call @ noon on Friday "We are fine tuning the car, It be ready in > about 45 minutes. Do you need a lift?". No thanks, I come to get it. > @ 3:00PM the phone rings and "They sent us the wrong cable. Sorry, will > not > get it right till Monday." > (Why call me when you don't even have the parts?) > On Monday @ 11:00AM I called and was told the part is on the way. At > 5:00pm > I called and the part was just was delivered. The car will be ready by > 10:00am on Tuesday. > Tuesday I called at 1:00PM and was told the tranny does not shift in 3rd > and > the "Valve Body needs adjustments" (Ever heard of that?). > At 3:00 PM I called back, inquiring of the progress of the "Valve body > adjustment" and after hearing "It is going good" I popped the lid and told > the rep what I was thinking: "Do you know A/T's?"- "Yes we do" -"You think > I > am stupid. You been telling me lies and it is obvious to me that the only > way I get my car back is to invoke police action". I hung up. > Within 2 minutes I was called back by the rep: "Meet me exactly at 5:31, > 1 > minute after I close the shop, across the street, and I will tell you > what > police action is, you drunk". > > After I put my car in a shop, in good faith and willing to pay the > charges. > I wind up being acused of being intolerant, drunk and poligerant. > > Questions to the people: > > 1) Mechanics Lean says they own the title until all labor and parts costs > are payd (in Texas)? > > 2) Customers rights ? What is a reasonable time for a repair shop to > produce > a service? (Lemon Law / Deceptive Trade Practices)? > > 3) Where can I get a transcript of my Cell conversations? > > 4) How do I get my car back? > > TIA > -- > Hans Neureiter, Houston, TX > '82 300SD, '95 E300D > _______________________________________ > http://www.okiebenz.com > For new parts see official list sponsor: http://www.buymbparts.com/ > For used parts email [EMAIL PROTECTED] > > To Unsubscribe or change delivery options go to: > http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com > _______________________________________ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com _______________________________________ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
