On Tuesday, May 04, 2010 6:31:15 pm Sean Phelan wrote:
> Mark,
> 
> >  I Read somewhere that those customer service people who you get on tech
> >  support all have computer program degrees and are getting $2 an hour. 
> >  They are also working night jobs because they are in In India.
> 
> That's more-or-less accurate, although I'm not sure how many call-center
> workers have IT degrees.
> 
> The actual IT graduates get entry-level programming jobs at between
> $2/hr and $4/hr ... the good ones can get $1500-$2K/month or so, once
> they get established.
> 
> Here's the kicker, though ... the guy I work with over there pays
> $7+/sq-ft for a 2000-sq-ft office in Chandigarh.
> 
> Just to put that in perspective - that's EXACTLY what I'd pay for the
> same size space in Melbourne, FL.
> 
> In other words ... their realestate->salary ratio is 10 times higher
> than ours.
> 
> Sp
> 
> 
> Sean Phelan
> VIRTUssist.com - Outsourced Administrative, Marketing, and Secretarial
> support <http://www.VIRTUssist.com/>
> http://www.sqcn.com - Web Development & Management by Sequoia 
Consulting
> (321)698-7987
I was told that the biggest qualification problem those centers have is 
language.  They turn down most of the applicants because they think that their 
English isn't strong enough.

My nephew is in charge of the computer systems for a university in the 
Philippines and makes $3 an hour.  The multi-nationals have no loyalty and if 
the Indians started asking for too much money, they would transfer their 
customer service to Manila or Cebu, where the English is better as well.

Mark
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