I pay an employee to review all 500 orders we send each week, and we refund anyone who paid more than $1 over the cost of shipping plus $3 for packaging supplies and third party insurance. We send lots of $2 and $3 refunds (plus lots more to people who pay multiple shipping charges on stuff that can be combined).
I figure this is far more effective advertising than buying splashy ads and printing elaborate catalogs. Bruce On Mon, Dec 12, 2011 at 1:06 PM, Helmut Hamm <texasmu...@web.de> wrote: > I also agree with Kirby on this, but I go one step further: In my humble > opinion, SHIPPING COSTS are not supposed to be a source of extra revenue. > They are supposed to be a CUSTOMER SERVICE, and should be calculated as > such. > > Helmut > > > Kirby is so right about this: > > > At 08:49 AM 12/12/2011, Kirby McDaniel wrote: > > * Don't get me started on this. *The postal services are NOT a > business. They were never intended to be a business. They are a > government service*. We still need them, despite > what some who worship the "free" markets think. > > Visit the MoPo Mailing List Web Site at www.filmfan.com > ___________________________________________________________________ How > to UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to: > lists...@listserv.american.edu In the BODY of your message type: SIGNOFF > MOPO-L The author of this message is solely responsible for its content. > > > Visit the MoPo Mailing List Web Site at www.filmfan.com > ___________________________________________________________________ How > to UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to: > lists...@listserv.american.edu In the BODY of your message type: SIGNOFF > MOPO-L The author of this message is solely responsible for its content. > > -- Bruce Hershenson and the other 25 members of the eMoviePoster.com team P.O. Box 874 West Plains, MO 65775 Phone: 417-256-9616 (hours: Mon-Fri 9 to 5 except from 12 to 1 when we take lunch) our site <http://www.emovieposter.com/> our auctions <http://www.emovieposter.com/agallery/all.html> <http://www.emovieposter.com/unused/signature/20111028Frankensteinemployeegroupphotosignature.jpg> Visit the MoPo Mailing List Web Site at www.filmfan.com ___________________________________________________________________ How to UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to: lists...@listserv.american.edu In the BODY of your message type: SIGNOFF MOPO-L The author of this message is solely responsible for its content.
