in our case, we don't send the refunds anymore - we let you know you
have a credit.
it's more time consuming to send the refunds and all buyers do not
use Paypal (some actually do send checks)
At 11:14 AM 12/12/2011, Bruce Hershenson wrote:
I pay an employee to review all 500 orders we send each week, and we
refund anyone who paid more than $1 over the cost of shipping plus
$3 for packaging supplies and third party insurance. We send lots of
$2 and $3 refunds (plus lots more to people who pay multiple
shipping charges on stuff that can be combined).
I figure this is far more effective advertising than buying splashy
ads and printing elaborate catalogs.
Bruce
On Mon, Dec 12, 2011 at 1:06 PM, Helmut Hamm
<<mailto:texasmu...@web.de>texasmu...@web.de> wrote:
I also agree with Kirby on this, but I go one step further: In my
humble opinion, SHIPPING COSTS are not supposed to be a source of
extra revenue. They are supposed to be a CUSTOMER SERVICE, and
should be calculated as such.
Helmut
Kirby is so right about this:
At 08:49 AM 12/12/2011, Kirby McDaniel wrote:
* Don't get me started on this. The postal services are NOT a
business. They were never intended to be a business. They are a
government service. We still need them, despite
what some who worship the "free" markets think.
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P.O. Box 874
West Plains, MO 65775
Phone: 417-256-9616 (hours: Mon-Fri 9 to 5 except from 12 to 1 when
we take lunch)
<http://www.emovieposter.com/>our site
<http://www.emovieposter.com/agallery/all.html>our auctions
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