I've apologized HA privately but would just like to say that this response was worded much more along the lines of what I was trying to say and that I initially replied in haste without giving much thought to how my statements would be viewed.
As a new member of this board I'd like to apologize to all for making statements like my first one. I will definitely be more thoughtful going forward. Thanks, Maxx On Jan 17, 2012, at 12:14 PM, Michael Greenwood <swan...@sympatico.ca> wrote: > I'll just give my opinion here and say that, yes, Bruce has remarkable > packing skills and it costs me a lot of time getting to the actual paper! > Not really a complaint. > > But I also give full kudos to Heritage (and Rich at movieposterbid too!) for > excellent packing! I have virtually no cares about packages any more as > these sellers are probably where 95% of my dealings are based. > > If something truly hideous happens during transit, there are few precautions > that will protect it fully but I have zero complaints with these sellers and > their packing at all. > > All the best, > M > > On 17-Jan-12, at 12:53 PM, Maxxhf wrote: > >> I'm glad to see that you guys are on top of what's being said about you >> online. >> >> In writing my response to the initial email in haste I did fail to mention >> that the packages had sustained serious damage, so I guess it's unfair to >> say that the packaging was wholly insufficient. That being said I do stand >> by my belief that emovieposter.com sets the gold standard when it comes to >> packing posters for shipment. >> >> And I use a proxy for purchases through HA. >> >> Thanks, >> >> Maxx >> >> >> On Jan 17, 2012, at 11:08 AM, "Smith, Grey - 1367" <gre...@ha.com> wrote: >> >>> That’s interesting, Maxx. I show you in our system but I show you have >>> never won a single item from us. What was damaged, a promotional postcard? >>> >>> >>> From: MoPo List [mailto:mopo-l@LISTSERV.AMERICAN.EDU] On Behalf Of Maxxhf >>> Sent: Tuesday, January 17, 2012 8:56 AM >>> To: MoPo-L@LISTSERV.AMERICAN.EDU >>> Subject: Re: [MOPO] The flip side of people who complain we "over-pack"! >>> >>> Agreed, don't change a thing. HA has sent me posters that were damaged in >>> transit twice. In both instances the damage could have been avoided with a >>> little more care taken in the actual packaging of the posters. >>> >>> You guys set the standard for poster packaging! >>> >>> Thanks, >>> >>> Maxx >>> >>> >>> On Jan 17, 2012, at 8:16 AM, Pj Angel <pjange...@yahoo.com> wrote: >>> >>> Customers that complain to you about "over-packing" have (obviously) never >>> had a package drenched in water or run over by a truck (complete with tire >>> marks). >>> >>> Don't change a thing Bruce. >>> >>> pj >>> >>> >>> From: Bruce Hershenson <brucehershen...@gmail.com> >>> To: MoPo-L@LISTSERV.AMERICAN.EDU >>> Sent: Tuesday, January 17, 2012 7:04 AM >>> Subject: [MOPO] The flip side of people who complain we "over-pack"! >>> >>> We get some complaints from people who say we "over-pack", and that we >>> should just use one piece of cardboard on each side and put that in a plain >>> envelope! >>> >>> On the other hand, we often read on forums like these about people who get >>> posters packed like this and arrive mangled. >>> >>> We sell all over the world, and many of our packages travel huge distances >>> and get mislaid along the way, so we try to truly use "gorilla-proof" >>> packaging. >>> >>> Here is a case where it really paid off: >>> >>> A customer from France contacted us that his package had gone missing. We >>> replied that it almost surely would turn up before too long, because in >>> most such cases the items are tied up in customs. >>> >>> He just e-mailed to tell us the package arrived. Here is what he said: >>> >>> "Somehow, somewhere in transit, the parcel must have gotten drenched in >>> water or something. The parcel and inner cartons were visibly damaged but >>> thanks to the meticulous packing you do, none of the posters got damaged. >>> Once again I am more than satisfied with your overall service and I look >>> forward to buy more and more stuff from your auctions!" >>> >>> Of course the Postal Service provided him with no explanation of what >>> occurred (perhaps it fell out of the airplane on the way over and was >>> fished out of the ocean?), and no apology for drenching the package! >>> >>> Bruce >>> -- >>> Bruce Hershenson and the other 24 members of the eMoviePoster.com team >>> P.O. Box 874 >>> West Plains, MO 65775 >>> Phone: 417-256-9616 (hours: Mon-Fri 9 to 5 except from 12 to 1 when we take >>> lunch) >>> our site >>> our auctions >>> <~WRD000.jpg> >>> >>> Visit the MoPo Mailing List Web Site at www.filmfan.com >>> ___________________________________________________________________ >>> How to UNSUBSCRIBE from the MoPo Mailing List >>> Send a message addressed to: lists...@listserv.american.edu >>> In the BODY of your message type: SIGNOFF MOPO-L >>> The author of this message is solely responsible for its content. >>> >>> >>> Visit the MoPo Mailing List Web Site at www.filmfan.com >>> ___________________________________________________________________ >>> How to UNSUBSCRIBE from the MoPo Mailing List >>> Send a message addressed to: lists...@listserv.american.edu >>> In the BODY of your message type: SIGNOFF MOPO-L >>> The author of this message is solely responsible for its content. >>> Visit the MoPo Mailing List Web Site at www.filmfan.com >>> ___________________________________________________________________ >>> How to UNSUBSCRIBE from the MoPo Mailing List >>> Send a message addressed to: lists...@listserv.american.edu >>> In the BODY of your message type: SIGNOFF MOPO-L >>> The author of this message is solely responsible for its content. >> Visit the MoPo Mailing List Web Site at www.filmfan.com >> ___________________________________________________________________ >> How to UNSUBSCRIBE from the MoPo Mailing List >> Send a message addressed to: lists...@listserv.american.edu >> In the BODY of your message type: SIGNOFF MOPO-L >> The author of this message is solely responsible for its content. >> > > Visit the MoPo Mailing List Web Site at www.filmfan.com > ___________________________________________________________________ > How to UNSUBSCRIBE from the MoPo Mailing List > Send a message addressed to: lists...@listserv.american.edu > In the BODY of your message type: SIGNOFF MOPO-L > The author of this message is solely responsible for its content. Visit the MoPo Mailing List Web Site at www.filmfan.com ___________________________________________________________________ How to UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to: lists...@listserv.american.edu In the BODY of your message type: SIGNOFF MOPO-L The author of this message is solely responsible for its content.
