Helmut

I see ebay fees are just one expense of being in business. If I was taking credit cards direct, my costs would be no less.

But I never have any problems with the platform to speak of.

ebay I left in 2005 and I'm happier for it

Rich

On 9/7/2020 4:04 AM, Helmut Hamm wrote:
Rich,

the ridiculous Paypal fees are not limited to ebay. When somebody sends me 
money and I refund the full amount, Paypal still charges me some kind of 
'transaction fee'. It's 'only' 40 cents or something, but for an enterprise 
like Paypal it should add up to a nice extra profit.

It seems to me that 'ebay managed payments' is exactly what I expected it to 
be. I'm so glad I closed my ebay shop instead of prolonging my subscription for 
another year. I could use the extra income of course, but with all the hassle 
involved, it's just not worth it.

Helmut



Am 07.09.2020 um 10:22 schrieb MPB warehouse <wareho...@comic-art.com>:

I understand this problem exists, but I have never experienced it myself.
Of course... I don't sell... on ebay


On 9/7/2020 1:20 AM, John Reid wrote:
Well, actually the problem is exactly the same for pros and casual sellers 
although it is certainly worse on eBay. If someone purchases something but 
changes their mind and wants a refund, the seller refunds the money. However, 
Paypal keeps the original fee that the seller was charged.

There is no getting around that irrespective of how many transactions you make 
(and I have made many, many thousands through Paypal through my website and 
eBay). This policy is something that was introduced a year ago and it is one 
reason why some of the larger companies no longer accept Paypal. I agree that 
there are a lot of good things about Paypal but this policy is not one of them. 
In fact, many sellers have no idea that the policy exists.

Regards

John

John Reid
Moviemem Original Movie Posters
www.moviemem.com
PO Box 92
Elanora
Qld 4221
Australia
Phone: 0414 720 369

-----Original Message-----
From: MoPo List [mailto:mopo-l@LISTSERV.AMERICAN.EDU] On Behalf Of MPB warehouse
Sent: 7 September, 2020 4:03 PM
To: MoPo-L@LISTSERV.AMERICAN.EDU
Subject: Re: [MOPO] Paypal's refund policy

I'm sure this problem is for ebay related sellers, of which too many just 
aren't pros and don't know how to handle refunds and the like

why do I say this?
Because I sold $1000 today from my own website, I'm about to download the money 
& it will be in my bank account tomorrow

I sell stuff on facebook, when I download the money, it's in my account the 
next morning

my experience with Paypal as an overall is top notch with few calls needed into 
customer service, and I've been with them since 1998

Rich


On 9/6/2020 6:16 PM, Dale Dilts wrote:
It's BS, but ebay is going to direct payments and no longer going to flow money 
into paypal shortly, so will no longer deal with that half the problem.



----- Original Message -----
From: "John Reid" <johnr...@moviemem.com>
To: "MoPo-L" <MoPo-L@LISTSERV.AMERICAN.EDU>
Sent: Sunday, September 6, 2020 7:32:35 PM
Subject: [MOPO] Paypal's refund policy

Hi to everyone and hope you are all well in these difficult times

I am just curious as to what some of the dealers in this group think of Paypal’s refund policy eg:

If you need to refund a customer because they changed their mind, made a mistake, thought they were purchasing a video, over paid on postage, etc etc, Paypal refuses to refund the fee on the portion of the refund.

I think it is very poor service to keep the fees even when the full amount has been refunded through no fault of the seller. What do you all think?

Regards

John

John Reid

Moviemem Original Movie Posters

www.moviemem.com <http://www.moviemem.com/>

Like Us on Facebook
<https://www.facebook.com/moviememmovieposters/?hc_ref=SEARCH&fref=nf>

PO Box 92

Elanora

Qld 4221

Australia

Phone: 0414 720 369


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