I thought it abusive, and we told Paypal so.

Kirby McDaniel

> On Sep 6, 2020, at 8:16 PM, Dale Dilts <ddilts...@mchsi.com> wrote:
> 
> It's BS, but ebay is going to direct payments and no longer going to flow 
> money into paypal shortly, so will no longer deal with that half the problem. 
>  
> 
> 
> 
> ----- Original Message -----
> From: "John Reid" <johnr...@moviemem.com <mailto:johnr...@moviemem.com>>
> To: "MoPo-L" <MoPo-L@LISTSERV.AMERICAN.EDU 
> <mailto:MoPo-L@LISTSERV.AMERICAN.EDU>>
> Sent: Sunday, September 6, 2020 7:32:35 PM
> Subject: [MOPO] Paypal's refund policy
> 
> Hi to everyone and hope you are all well in these difficult times
> 
> 
> 
> I am just curious as to what some of the dealers in this group think of 
> Paypal’s refund policy eg:
> 
> 
> 
> If you need to refund a customer because they changed their mind, made a 
> mistake, thought they were purchasing a video, over paid on postage, etc etc, 
> Paypal refuses to refund the fee on the portion of the refund. 
> 
> 
> 
> I think it is very poor service to keep the fees even when the full amount 
> has been refunded through no fault of the seller. What do you all think?
> 
> 
> 
> 
> 
> Regards
> 
> 
> 
> John
> 
> 
> 
> John Reid
> 
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