I'm sure this problem is for ebay related sellers, of which too many
just aren't pros and don't know how to handle refunds and the like
why do I say this?
Because I sold $1000 today from my own website, I'm about to download
the money & it will be in my bank account tomorrow
I sell stuff on facebook, when I download the money, it's in my account
the next morning
my experience with Paypal as an overall is top notch with few calls
needed into customer service, and I've been with them since 1998
Rich
On 9/6/2020 6:16 PM, Dale Dilts wrote:
It's BS, but ebay is going to direct payments and no longer going to flow money
into paypal shortly, so will no longer deal with that half the problem.
----- Original Message -----
From: "John Reid" <johnr...@moviemem.com>
To: "MoPo-L" <MoPo-L@LISTSERV.AMERICAN.EDU>
Sent: Sunday, September 6, 2020 7:32:35 PM
Subject: [MOPO] Paypal's refund policy
Hi to everyone and hope you are all well in these difficult times
I am just curious as to what some of the dealers in this group think of
Paypal’s refund policy eg:
If you need to refund a customer because they changed their mind, made a
mistake, thought they were purchasing a video, over paid on postage, etc etc,
Paypal refuses to refund the fee on the portion of the refund.
I think it is very poor service to keep the fees even when the full amount has
been refunded through no fault of the seller. What do you all think?
Regards
John
John Reid
Moviemem Original Movie Posters
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