Hi Helmut I think this illustrates my concern. Paypal fees are a lot more than 0.40 cents for refunds but many sellers are simply not aware of this.
Here is an example A buyer purchases an item for $300.00 and pays by Paypal - their fee is approx. 12.00 Buyer changes their mind and requests refund. Seller refunds the $300.00 Paypal still charges the seller 12.00 despite the fact that the transaction has been cancelled and the money refunded. This all started in Oct last year. Regards John John Reid Moviemem Original Movie Posters www.moviemem.com PO Box 92 Elanora Qld 4221 Australia Phone: 0414 720 369 -----Original Message----- From: MoPo List [mailto:mopo-l@LISTSERV.AMERICAN.EDU] On Behalf Of Helmut Hamm Sent: 7 September, 2020 9:05 PM To: MoPo-L@LISTSERV.AMERICAN.EDU Subject: Re: [MOPO] Paypal's refund policy Rich, the ridiculous Paypal fees are not limited to ebay. When somebody sends me money and I refund the full amount, Paypal still charges me some kind of 'transaction fee'. It's 'only' 40 cents or something, but for an enterprise like Paypal it should add up to a nice extra profit. It seems to me that 'ebay managed payments' is exactly what I expected it to be. I'm so glad I closed my ebay shop instead of prolonging my subscription for another year. I could use the extra income of course, but with all the hassle involved, it's just not worth it. Helmut > Am 07.09.2020 um 10:22 schrieb MPB warehouse <wareho...@comic-art.com>: > > I understand this problem exists, but I have never experienced it myself. > Of course... I don't sell... on ebay > > > On 9/7/2020 1:20 AM, John Reid wrote: >> Well, actually the problem is exactly the same for pros and casual sellers >> although it is certainly worse on eBay. If someone purchases something but >> changes their mind and wants a refund, the seller refunds the money. >> However, Paypal keeps the original fee that the seller was charged. >> >> There is no getting around that irrespective of how many transactions you >> make (and I have made many, many thousands through Paypal through my website >> and eBay). This policy is something that was introduced a year ago and it is >> one reason why some of the larger companies no longer accept Paypal. I agree >> that there are a lot of good things about Paypal but this policy is not one >> of them. In fact, many sellers have no idea that the policy exists. >> >> Regards >> >> John >> >> John Reid >> Moviemem Original Movie Posters >> www.moviemem.com >> PO Box 92 >> Elanora >> Qld 4221 >> Australia >> Phone: 0414 720 369 >> >> -----Original Message----- >> From: MoPo List [mailto:mopo-l@LISTSERV.AMERICAN.EDU] On Behalf Of >> MPB warehouse >> Sent: 7 September, 2020 4:03 PM >> To: MoPo-L@LISTSERV.AMERICAN.EDU >> Subject: Re: [MOPO] Paypal's refund policy >> >> I'm sure this problem is for ebay related sellers, of which too many >> just aren't pros and don't know how to handle refunds and the like >> >> why do I say this? >> Because I sold $1000 today from my own website, I'm about to download >> the money & it will be in my bank account tomorrow >> >> I sell stuff on facebook, when I download the money, it's in my >> account the next morning >> >> my experience with Paypal as an overall is top notch with few calls >> needed into customer service, and I've been with them since 1998 >> >> Rich >> >> >> On 9/6/2020 6:16 PM, Dale Dilts wrote: >>> It's BS, but ebay is going to direct payments and no longer going to flow >>> money into paypal shortly, so will no longer deal with that half the >>> problem. >>> >>> >>> >>> ----- Original Message ----- >>> From: "John Reid" <johnr...@moviemem.com> >>> To: "MoPo-L" <MoPo-L@LISTSERV.AMERICAN.EDU> >>> Sent: Sunday, September 6, 2020 7:32:35 PM >>> Subject: [MOPO] Paypal's refund policy >>> >>> Hi to everyone and hope you are all well in these difficult times >>> >>> >>> I am just curious as to what some of the dealers in this group think of >>> Paypal’s refund policy eg: >>> >>> >>> If you need to refund a customer because they changed their mind, made a >>> mistake, thought they were purchasing a video, over paid on postage, etc >>> etc, Paypal refuses to refund the fee on the portion of the refund. >>> >>> >>> I think it is very poor service to keep the fees even when the full amount >>> has been refunded through no fault of the seller. What do you all think? >>> >>> >>> >>> Regards >>> >>> >>> John >>> >>> >>> John Reid >>> >>> Moviemem Original Movie Posters >>> >>> www.moviemem.com <http://www.moviemem.com/> >>> >>> Like Us on Facebook >>> <https://www.facebook.com/moviememmovieposters/?hc_ref=SEARCH&fref=n >>> f> >>> >>> PO Box 92 >>> >>> Elanora >>> >>> Qld 4221 >>> >>> Australia >>> >>> Phone: 0414 720 369 >>> >>> >>> Visit the MoPo Mailing List Web Site at www.filmfan.com >>> ___________________________________________________________________ >>> How to UNSUBSCRIBE from the MoPo Mailing List >>> Send a message addressed to: >>> lists...@listserv.american.edu >>> In the BODY of your message type: SIGNOFF MOPO-L >>> The author of this message is >>> solely responsible for its content. >>> >>> Visit the MoPo Mailing List Web Site at www.filmfan.com >>> ___________________________________________________________________ >>> How to UNSUBSCRIBE from the MoPo Mailing List >>> Send a message addressed to: >>> lists...@listserv.american.edu >>> In the BODY of your message type: SIGNOFF MOPO-L >>> The author of this message is >>> solely responsible for its content. >> Visit the MoPo Mailing List Web Site at www.filmfan.com >> ___________________________________________________________________ >> How to UNSUBSCRIBE from the MoPo Mailing List >> Send a message addressed to: >> lists...@listserv.american.edu >> In the BODY of your message type: SIGNOFF MOPO-L >> The author of this message is >> solely responsible for its content. >> > > Visit the MoPo Mailing List Web Site at www.filmfan.com > ___________________________________________________________________ > How to UNSUBSCRIBE from the MoPo Mailing List > Send a message addressed to: > lists...@listserv.american.edu > In the BODY of your message type: SIGNOFF MOPO-L > The author of this message is solely > responsible for its content. Visit the MoPo Mailing List Web Site at www.filmfan.com ___________________________________________________________________ How to UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to: lists...@listserv.american.edu In the BODY of your message type: SIGNOFF MOPO-L The author of this message is solely responsible for its content. Visit the MoPo Mailing List Web Site at www.filmfan.com ___________________________________________________________________ How to UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to: lists...@listserv.american.edu In the BODY of your message type: SIGNOFF MOPO-L The author of this message is solely responsible for its content.
