It is my understanding (though I could be wrong) that with its Managed Payments eBay will refund all fees where a full refund to the buyer is given, but not on a partial refund.
On Mon, 7 Sep 2020 at 23:46, John Reid <johnr...@moviemem.com> wrote: > Hi Helmut > I think this illustrates my concern. Paypal fees are a lot more than 0.40 > cents for refunds but many sellers are simply not aware of this. > > Here is an example > > A buyer purchases an item for $300.00 and pays by Paypal - their fee is > approx. 12.00 > Buyer changes their mind and requests refund. Seller refunds the $300.00 > > Paypal still charges the seller 12.00 despite the fact that the > transaction has been cancelled and the money refunded. This all started in > Oct last year. > > > Regards > > John > > John Reid > Moviemem Original Movie Posters > www.moviemem.com > PO Box 92 > Elanora > Qld 4221 > Australia > Phone: 0414 720 369 > > > -----Original Message----- > From: MoPo List [mailto:mopo-l@LISTSERV.AMERICAN.EDU] On Behalf Of Helmut > Hamm > Sent: 7 September, 2020 9:05 PM > To: MoPo-L@LISTSERV.AMERICAN.EDU > Subject: Re: [MOPO] Paypal's refund policy > > Rich, > > the ridiculous Paypal fees are not limited to ebay. When somebody sends me > money and I refund the full amount, Paypal still charges me some kind of > 'transaction fee'. It's 'only' 40 cents or something, but for an enterprise > like Paypal it should add up to a nice extra profit. > > It seems to me that 'ebay managed payments' is exactly what I expected it > to be. I'm so glad I closed my ebay shop instead of prolonging my > subscription for another year. I could use the extra income of course, but > with all the hassle involved, it's just not worth it. > > Helmut > > > > > Am 07.09.2020 um 10:22 schrieb MPB warehouse <wareho...@comic-art.com>: > > > > I understand this problem exists, but I have never experienced it myself. > > Of course... I don't sell... on ebay > > > > > > On 9/7/2020 1:20 AM, John Reid wrote: > >> Well, actually the problem is exactly the same for pros and casual > sellers although it is certainly worse on eBay. If someone purchases > something but changes their mind and wants a refund, the seller refunds the > money. However, Paypal keeps the original fee that the seller was charged. > >> > >> There is no getting around that irrespective of how many transactions > you make (and I have made many, many thousands through Paypal through my > website and eBay). This policy is something that was introduced a year ago > and it is one reason why some of the larger companies no longer accept > Paypal. I agree that there are a lot of good things about Paypal but this > policy is not one of them. In fact, many sellers have no idea that the > policy exists. > >> > >> Regards > >> > >> John > >> > >> John Reid > >> Moviemem Original Movie Posters > >> www.moviemem.com > >> PO Box 92 > >> Elanora > >> Qld 4221 > >> Australia > >> Phone: 0414 720 369 > >> > >> -----Original Message----- > >> From: MoPo List [mailto:mopo-l@LISTSERV.AMERICAN.EDU] On Behalf Of > >> MPB warehouse > >> Sent: 7 September, 2020 4:03 PM > >> To: MoPo-L@LISTSERV.AMERICAN.EDU > >> Subject: Re: [MOPO] Paypal's refund policy > >> > >> I'm sure this problem is for ebay related sellers, of which too many > >> just aren't pros and don't know how to handle refunds and the like > >> > >> why do I say this? > >> Because I sold $1000 today from my own website, I'm about to download > >> the money & it will be in my bank account tomorrow > >> > >> I sell stuff on facebook, when I download the money, it's in my > >> account the next morning > >> > >> my experience with Paypal as an overall is top notch with few calls > >> needed into customer service, and I've been with them since 1998 > >> > >> Rich > >> > >> > >> On 9/6/2020 6:16 PM, Dale Dilts wrote: > >>> It's BS, but ebay is going to direct payments and no longer going to > flow money into paypal shortly, so will no longer deal with that half the > problem. > >>> > >>> > >>> > >>> ----- Original Message ----- > >>> From: "John Reid" <johnr...@moviemem.com> > >>> To: "MoPo-L" <MoPo-L@LISTSERV.AMERICAN.EDU> > >>> Sent: Sunday, September 6, 2020 7:32:35 PM > >>> Subject: [MOPO] Paypal's refund policy > >>> > >>> Hi to everyone and hope you are all well in these difficult times > >>> > >>> > >>> I am just curious as to what some of the dealers in this group think > of Paypal’s refund policy eg: > >>> > >>> > >>> If you need to refund a customer because they changed their mind, made > a mistake, thought they were purchasing a video, over paid on postage, etc > etc, Paypal refuses to refund the fee on the portion of the refund. > >>> > >>> > >>> I think it is very poor service to keep the fees even when the full > amount has been refunded through no fault of the seller. What do you all > think? > >>> > >>> > >>> > >>> Regards > >>> > >>> > >>> John > >>> > >>> > >>> John Reid > >>> > >>> Moviemem Original Movie Posters > >>> > >>> www.moviemem.com <http://www.moviemem.com/> > >>> > >>> Like Us on Facebook > >>> <https://www.facebook.com/moviememmovieposters/?hc_ref=SEARCH&fref=n > >>> f> > >>> > >>> PO Box 92 > >>> > >>> Elanora > >>> > >>> Qld 4221 > >>> > >>> Australia > >>> > >>> Phone: 0414 720 369 > >>> > >>> > >>> Visit the MoPo Mailing List Web Site at www.filmfan.com > >>> ___________________________________________________________________ > >>> How to UNSUBSCRIBE from the MoPo Mailing List > >>> Send a message addressed > to: lists...@listserv.american.edu > >>> In the BODY of your message type: SIGNOFF MOPO-L > >>> The author of this message > is solely responsible for its content. > >>> > >>> Visit the MoPo Mailing List Web Site at www.filmfan.com > >>> ___________________________________________________________________ > >>> How to UNSUBSCRIBE from the MoPo Mailing List > >>> Send a message addressed > to: lists...@listserv.american.edu > >>> In the BODY of your message type: SIGNOFF MOPO-L > >>> The author of this message > is solely responsible for its content. > >> Visit the MoPo Mailing List Web Site at www.filmfan.com > >> ___________________________________________________________________ > >> How to UNSUBSCRIBE from the MoPo Mailing List > >> Send a message addressed > to: lists...@listserv.american.edu > >> In the BODY of your message type: SIGNOFF MOPO-L > >> The author of this message is > solely responsible for its content. > >> > > > > Visit the MoPo Mailing List Web Site at www.filmfan.com > > ___________________________________________________________________ > > How to UNSUBSCRIBE from the MoPo Mailing List > > Send a message addressed to: > lists...@listserv.american.edu > > In the BODY of your message type: SIGNOFF MOPO-L > > The author of this message is > solely responsible for its content. > > Visit the MoPo Mailing List Web Site at www.filmfan.com > ___________________________________________________________________ > How to UNSUBSCRIBE from the MoPo Mailing List > > Send a message addressed to: lists...@listserv.american.edu > In the BODY of your message type: SIGNOFF MOPO-L > > The author of this message is solely responsible for its content. > > Visit the MoPo Mailing List Web Site at www.filmfan.com > ___________________________________________________________________ > How to UNSUBSCRIBE from the MoPo Mailing List > > Send a message addressed to: lists...@listserv.american.edu > In the BODY of your message type: SIGNOFF MOPO-L > > The author of this message is solely responsible for its content. > Visit the MoPo Mailing List Web Site at www.filmfan.com ___________________________________________________________________ How to UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to: lists...@listserv.american.edu In the BODY of your message type: SIGNOFF MOPO-L The author of this message is solely responsible for its content.
