in other words.. two wrongs don't make a right.
----- Original Message -----
From: "Tony Alfrey" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, March 14, 2000 11:32 AM
Subject: Re: [newbie] Where is the so called help???????


> Sir, the issue is one of tact.  One thing that it took me many years to
learn
> is that, no matter how correct I might be, no one will "hear" me while I
am
> on a rage.  An insult does not teach or instruct, it not only turns off
> your intended audience, it turns off potential allies.  A useful technique
might be
> to imagine yourself in the position of your intended audience, and read
your
> e-mail as if you were the recipient.  There are effective and ineffective
ways
> to tell someone about the use of manuals or the use of a subject line.
May I
> suggest that the negative response you've received from others on the list
> could be used as an indicator that your effectiveness could be improved.
>
>
>
> --
> Tony Alfrey
> [EMAIL PROTECTED]
> "I'd rather be sailing"
>

Reply via email to