Robert,
Welcome...and there are LOTS of such sites. I will list a few URL's that
you can visit and I'm sure when you've gone to these sites others will
present themselves to you.
http://www.linux.com "An excellant resource for checking Hardware
and finding answers to questions."
http://www.kernel-panic.org/newusers/ "This one is geared a little
more towards dablers and
tinkerers but will suit well too
for the newbie"
God Bless,
--
Mark
/* I never worry about the to-jams.
* Once I've stuck my foot in my mouth
* it's already too late...just make sure
* you chew them thoroughly before swallowing!
*/
Registered Linux user #182496
* Pine 4.21 *
On Thu, 12 Oct 2000 8:33pm ,maynord spake passionately in a message:
> In the U.S., support for Mandrake is supposed to come from the distributor -
> Macmillan. After purchasing the Deluxe version of Mandrake 7.1, I went through
> the process of getting the Macmillan support ID number, etc. Never heard from
> them at all. I also noticed a phone number available for a very limited number
> of hours -- but the printout says there is no support offered by phone.
>
> My installation problem turned out to be a common one, experienced by other
> users. It was legitimate, but not difficult for someone familiar with the
> specifics of verision 7.1.
>
> Why don't they simply set up an installation troubleshooting web site, instead
> of a registration process they cannot adequately respond to?
>
> Robert
>
>
> On Thu, 12 Oct 2000, you wrote:
> > I had a problem installing 7.1 and as I had bough a package which came with
> > support I emailed mandrake about the problem. I have not had a response from
> > them and its now been four days. Has anyone out there had any experience of
> > their support? I think four days is much too long.
> > Incidentally, I finally got around the problem, but I would still like to
> > hear from Mandrake.
> >
> > Rod
>
>
