The problem is that I registered the product and as install support is
advertised I expected to get a reply at the least. $40 dollars or not they
do advertise support. It just hasn't happened. I don't want to beat up any
supplier, but I expect them to do as they say.
Regards, Rod
----- Original Message -----
From: "Larry Marshall" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, October 13, 2000 10:16 PM
Subject: Re: [newbie] Mandrake supportI
> > Now we all know that all software has bugs. So what differentiates
between
> > suppliers is not the interface but the support!
>
> As this spools up into a beat up Mandrake support thread, you might be
> interested to know that Mandrake has taken control over support from
> Macmillan as they realized there were problems. From what I got from the
> thread here only a month or so ago, they will take steps to fix these
> problems.
>
> BTW, have you ever tried to get "support" from Microsoft on a Windoze
> problem?
>
> > I won't use or recommend Mandrake for any of my customers.
>
> What do you recommend?
>
> > I also emailed Mandrake directly on their advertised line for comments
and I
> > still haven't heard from them. They don't seem to be after the
commercial
> > market at all, in fact they don't seem to be interested in anything else
> > except selling product.
>
> You've got to be kidding. You may not have received what you wanted (and
> they've admitted problems) but nobody's gonna get rich selling operating
> systems to the people who don't want to download it for free, especially
> at the prices Linux is being sold for. Open source is ALL about
> service. I suspect your problem is that you expect lots of it for $40 or
> whatever you paid for Linux and that just isn't going to happen.
>
> Cheers --- Larry
>
>
>
>
>
