I totally agree....hey Mandrake...whats up with this?
This isn't good for Mandrake...and I care about this
distribution alot...
I've even gone as far as setting up a message board on my
server
to help with questions...(link in my signature below)
maynord wrote:
>
> In the U.S., support for Mandrake is supposed to come from the distributor -
> Macmillan. After purchasing the Deluxe version of Mandrake 7.1, I went through
> the process of getting the Macmillan support ID number, etc. Never heard from
> them at all. I also noticed a phone number available for a very limited number
> of hours -- but the printout says there is no support offered by phone.
>
> My installation problem turned out to be a common one, experienced by other
> users. It was legitimate, but not difficult for someone familiar with the
> specifics of verision 7.1.
>
> Why don't they simply set up an installation troubleshooting web site, instead
> of a registration process they cannot adequately respond to?
>
> Robert
>
> On Thu, 12 Oct 2000, you wrote:
> > I had a problem installing 7.1 and as I had bough a package which came with
> > support I emailed mandrake about the problem. I have not had a response from
> > them and its now been four days. Has anyone out there had any experience of
> > their support? I think four days is much too long.
> > Incidentally, I finally got around the problem, but I would still like to
> > hear from Mandrake.
> >
> > Rod
--
Registered Linux User:167369
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