AS ALWAYS, THANK YOU ALL FOR THE EXCELLENT INFO.
I did upload a lot from our 10Mbps Comcast Business connection in the past,
generally slow and historically Comcast has been a disastrous connection.
I should say that about July 2020 when I first uploaded to Telvue on my
newly installed AT&T Fiber connection, I could upload extremely quickly,
comparable to both Charter and Cox Media, not so in the last 6+ months.
And if I try this at night I get slightly (but noticeably) less slow
results.  Particularly frustrating, the last few days it took over twice as
long to upload to Telvue.  AND normally the upload is not set and forget
... it interrupts and I (the customer) have to reload and continue the
upload, which at least picks up where it left off.  This happens more when
I try to upload multiple files at once; if I could just set 10 or 12 files
to uploading and come back later to a completed job, then I wouldn't care
as much that it's slow.






On Wed, Jan 26, 2022 at 7:00 AM Gibson Prichard <gib...@prichard.tv> wrote:

> First, when I connect to connect.telvue.com, it resolves as 8.39.99.30
> and NOT 35.224.46.35, as you listed. There seems to be two or more entries
> in their DNS, but 8.39.99.30 seems to be on a Level3 (CenturyLink) backbone
> in Philadelphia and 35.224.46.35 resolves for me as "
> 35.46.224.35.bc.googleusercontent.com" on completely different IP space.
> When I go to https://35.224.46.35, I do get the Telvue website, but the
> SSL cert is from another entity - "giown1007.siteground.biz," which would
> seem that this could be a Google-hosted content distribution network. I
> will note that "telvue.com" resolves for to the 35.224.46.36 address,
> while "connect.telvue.com" resolves to 8.39.99.30 instead. Can you try
> uploading to Telvue through https://8.39.99.30 and see if that IP or
> server is faster for you?
>
> Secondly, and to your question as to whether you would be helped by a file
> upload service, I don't know that you would, since a file upload service
> (HighTail or WeTransfer or others) is is just a repository in the cloud to
> store files, which doesn't ultimately deliver your content to your
> destination of connect.telvue.com. Perhaps you could try to upload
> through a friend's Comcast connection as an alternative to your AT&T one to
> see if there really is an interconnect or throttling issue, but I don't
> think a file transfer service is your answer. It seems to me that
> https://connect.telvue.com / IP  35.224.46.35 is on a low-bandwidth or
> oversubscribed circuit or server farm. I don't see an interconnection issue
> to either site.
>
> Good luck.
>
> Gibson Prichard
> Nashville, TN
> gib...@prichard.tv
>
>
>
> On Wed, Jan 26, 2022 at 2:44 AM Michael L <helpwithmath...@gmail.com>
> wrote:
> >
> > Hello NLUG,
> > Do I need a file transfer service?  Insight and suggestions will be much
> appreciated as always
> > I upload 22GB to 31GB of video weekly to Comcast and lesser amounts to
> Cox Media and Charter-
> > For Comcast I have to upload at this
> > URL:  https://connect.telvue.com / IP  35.224.46.35
> > By comparison, uploading to COMCAST TAKES OVER 8 TIMES LONGER ... ON A
> GOOD DAY!!!
> >
> > Here's a little graphic I sent them showing how slow Comcast Telvue is
> compared to Charter and Cox Media on a 1.9GB test file
> > (AND I SENT THEM THE TEST FILE SO THEY CAN TRY IT FOR THEMSELVES):
> >
> >
> >
> >
> >
> > Charter CoxMedia Comcast Telvue
> > IS OVER
> > 2m47s 2m34s 22m21s <<<< 8 TIMES
> >
> >
> >
> >
> > SLOWER
> >
> >
> > I've been emailing Comcast's contact for 4 to 6 months about how slow
> this is and the only response I ever get is:  "seems to be working fine"
>  <<--- i.e., Not our problem; can't help ya.  Finally Comcast management
> gets out of bed after months of hibernation and tells me:
> >
> >
>
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