What command/program are you using to send the files? It may be possible to
set a parameter to automatically rerty.

On Wed, Jan 26, 2022, 8:50 AM Michael L <helpwithmath...@gmail.com> wrote:

> AS ALWAYS, THANK YOU ALL FOR THE EXCELLENT INFO.
> I did upload a lot from our 10Mbps Comcast Business connection in the
> past, generally slow and historically Comcast has been a disastrous
> connection.
> I should say that about July 2020 when I first uploaded to Telvue on my
> newly installed AT&T Fiber connection, I could upload extremely quickly,
> comparable to both Charter and Cox Media, not so in the last 6+ months.
> And if I try this at night I get slightly (but noticeably) less slow
> results.  Particularly frustrating, the last few days it took over twice as
> long to upload to Telvue.  AND normally the upload is not set and forget
> ... it interrupts and I (the customer) have to reload and continue the
> upload, which at least picks up where it left off.  This happens more when
> I try to upload multiple files at once; if I could just set 10 or 12 files
> to uploading and come back later to a completed job, then I wouldn't care
> as much that it's slow.
>
>
>
>
>
>
> On Wed, Jan 26, 2022 at 7:00 AM Gibson Prichard <gib...@prichard.tv>
> wrote:
>
>> First, when I connect to connect.telvue.com, it resolves as 8.39.99.30
>> and NOT 35.224.46.35, as you listed. There seems to be two or more entries
>> in their DNS, but 8.39.99.30 seems to be on a Level3 (CenturyLink) backbone
>> in Philadelphia and 35.224.46.35 resolves for me as "
>> 35.46.224.35.bc.googleusercontent.com" on completely different IP space.
>> When I go to https://35.224.46.35, I do get the Telvue website, but the
>> SSL cert is from another entity - "giown1007.siteground.biz," which
>> would seem that this could be a Google-hosted content distribution network.
>> I will note that "telvue.com" resolves for to the 35.224.46.36 address,
>> while "connect.telvue.com" resolves to 8.39.99.30 instead. Can you try
>> uploading to Telvue through https://8.39.99.30 and see if that IP or
>> server is faster for you?
>>
>> Secondly, and to your question as to whether you would be helped by a
>> file upload service, I don't know that you would, since a file upload
>> service (HighTail or WeTransfer or others) is is just a repository in the
>> cloud to store files, which doesn't ultimately deliver your content to your
>> destination of connect.telvue.com. Perhaps you could try to upload
>> through a friend's Comcast connection as an alternative to your AT&T one to
>> see if there really is an interconnect or throttling issue, but I don't
>> think a file transfer service is your answer. It seems to me that
>> https://connect.telvue.com / IP  35.224.46.35 is on a low-bandwidth or
>> oversubscribed circuit or server farm. I don't see an interconnection issue
>> to either site.
>>
>> Good luck.
>>
>> Gibson Prichard
>> Nashville, TN
>> gib...@prichard.tv
>>
>>
>>
>> On Wed, Jan 26, 2022 at 2:44 AM Michael L <helpwithmath...@gmail.com>
>> wrote:
>> >
>> > Hello NLUG,
>> > Do I need a file transfer service?  Insight and suggestions will be
>> much appreciated as always
>> > I upload 22GB to 31GB of video weekly to Comcast and lesser amounts to
>> Cox Media and Charter-
>> > For Comcast I have to upload at this
>> > URL:  https://connect.telvue.com / IP  35.224.46.35
>> > By comparison, uploading to COMCAST TAKES OVER 8 TIMES LONGER ... ON A
>> GOOD DAY!!!
>> >
>> > Here's a little graphic I sent them showing how slow Comcast Telvue is
>> compared to Charter and Cox Media on a 1.9GB test file
>> > (AND I SENT THEM THE TEST FILE SO THEY CAN TRY IT FOR THEMSELVES):
>> >
>> >
>> >
>> >
>> >
>> > Charter CoxMedia Comcast Telvue
>> > IS OVER
>> > 2m47s 2m34s 22m21s <<<< 8 TIMES
>> >
>> >
>> >
>> >
>> > SLOWER
>> >
>> >
>> > I've been emailing Comcast's contact for 4 to 6 months about how slow
>> this is and the only response I ever get is:  "seems to be working fine"
>>  <<--- i.e., Not our problem; can't help ya.  Finally Comcast management
>> gets out of bed after months of hibernation and tells me:
>> >
>> >
>>
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