I tried uploading to https://8.39.99.30 ; it's about the same.

It's a drag and drop web interface.  When it interrupts, I have to reload
the web page and drag/drop again for it to continue.  I would very much
like to do it via command line and auto retry which I suppose should work
since we have the IP address (I had to get it from nslookup).

I tried the command line ftp, but that will probably not work without ftp
access being set up on their end, which I will ask for.

On Wed, Jan 26, 2022 at 3:28 PM Paul Boniol <paul.bon...@gmail.com> wrote:

> What command/program are you using to send the files? It may be possible
> to set a parameter to automatically rerty.
>
> On Wed, Jan 26, 2022, 8:50 AM Michael L <helpwithmath...@gmail.com> wrote:
>
>> AS ALWAYS, THANK YOU ALL FOR THE EXCELLENT INFO.
>> I did upload a lot from our 10Mbps Comcast Business connection in the
>> past, generally slow and historically Comcast has been a disastrous
>> connection.
>> I should say that about July 2020 when I first uploaded to Telvue on my
>> newly installed AT&T Fiber connection, I could upload extremely quickly,
>> comparable to both Charter and Cox Media, not so in the last 6+ months.
>> And if I try this at night I get slightly (but noticeably) less slow
>> results.  Particularly frustrating, the last few days it took over twice as
>> long to upload to Telvue.  AND normally the upload is not set and forget
>> ... it interrupts and I (the customer) have to reload and continue the
>> upload, which at least picks up where it left off.  This happens more when
>> I try to upload multiple files at once; if I could just set 10 or 12 files
>> to uploading and come back later to a completed job, then I wouldn't care
>> as much that it's slow.
>>
>>
>>
>>
>>
>>
>> On Wed, Jan 26, 2022 at 7:00 AM Gibson Prichard <gib...@prichard.tv>
>> wrote:
>>
>>> First, when I connect to connect.telvue.com, it resolves as 8.39.99.30
>>> and NOT 35.224.46.35, as you listed. There seems to be two or more entries
>>> in their DNS, but 8.39.99.30 seems to be on a Level3 (CenturyLink) backbone
>>> in Philadelphia and 35.224.46.35 resolves for me as "
>>> 35.46.224.35.bc.googleusercontent.com" on completely different IP
>>> space. When I go to https://35.224.46.35, I do get the Telvue website,
>>> but the SSL cert is from another entity - "giown1007.siteground.biz,"
>>> which would seem that this could be a Google-hosted content distribution
>>> network. I will note that "telvue.com" resolves for to the 35.224.46.36
>>> address, while "connect.telvue.com" resolves to 8.39.99.30 instead. Can
>>> you try uploading to Telvue through https://8.39.99.30 and see if that
>>> IP or server is faster for you?
>>>
>>> Secondly, and to your question as to whether you would be helped by a
>>> file upload service, I don't know that you would, since a file upload
>>> service (HighTail or WeTransfer or others) is is just a repository in the
>>> cloud to store files, which doesn't ultimately deliver your content to your
>>> destination of connect.telvue.com. Perhaps you could try to upload
>>> through a friend's Comcast connection as an alternative to your AT&T one to
>>> see if there really is an interconnect or throttling issue, but I don't
>>> think a file transfer service is your answer. It seems to me that
>>> https://connect.telvue.com / IP  35.224.46.35 is on a low-bandwidth or
>>> oversubscribed circuit or server farm. I don't see an interconnection issue
>>> to either site.
>>>
>>> Good luck.
>>>
>>> Gibson Prichard
>>> Nashville, TN
>>> gib...@prichard.tv
>>>
>>>
>>>
>>> On Wed, Jan 26, 2022 at 2:44 AM Michael L <helpwithmath...@gmail.com>
>>> wrote:
>>> >
>>> > Hello NLUG,
>>> > Do I need a file transfer service?  Insight and suggestions will be
>>> much appreciated as always
>>> > I upload 22GB to 31GB of video weekly to Comcast and lesser amounts to
>>> Cox Media and Charter-
>>> > For Comcast I have to upload at this
>>> > URL:  https://connect.telvue.com / IP  35.224.46.35
>>> > By comparison, uploading to COMCAST TAKES OVER 8 TIMES LONGER ... ON A
>>> GOOD DAY!!!
>>> >
>>> > Here's a little graphic I sent them showing how slow Comcast Telvue is
>>> compared to Charter and Cox Media on a 1.9GB test file
>>> > (AND I SENT THEM THE TEST FILE SO THEY CAN TRY IT FOR THEMSELVES):
>>> >
>>> >
>>> >
>>> >
>>> >
>>> > Charter CoxMedia Comcast Telvue
>>> > IS OVER
>>> > 2m47s 2m34s 22m21s <<<< 8 TIMES
>>> >
>>> >
>>> >
>>> >
>>> > SLOWER
>>> >
>>> >
>>> > I've been emailing Comcast's contact for 4 to 6 months about how slow
>>> this is and the only response I ever get is:  "seems to be working fine"
>>>  <<--- i.e., Not our problem; can't help ya.  Finally Comcast management
>>> gets out of bed after months of hibernation and tells me:
>>> >
>>> >
>>>
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