I rarely answer my work line, for this exact reason. If I do, I'm always "too busy at the moment" for calls such as these.
J Don Guyer Systems Engineer - Information Services Prudential, Fox & Roach/Trident Group 431 W. Lancaster Avenue Devon, PA 19333 Direct: (610) 993-3299 Fax: (610) 650-5306 don.gu...@prufoxroach.com <mailto:don.gu...@prufoxroach.com> From: Richard Stovall [mailto:rich...@gmail.com] Sent: Tuesday, April 27, 2010 1:20 PM To: NT System Admin Issues Subject: Re: Ink & toner "cold callers" IF the call gets to me, I explain that I do not take unsolicited sales calls for any reason, and ask to be removed from whatever list they used to reach me. Same at home. Just don't have the time or the desire to listen to anyone's sales spiel. For any product or service. On Tue, Apr 27, 2010 at 1:13 PM, <viperb...@gmail.com> wrote: I forward the calls to our local "rejection hotline" (insert google search here). Unprofessional, I know, but so is cold calling IMHO. Sent from my BlackBerry(r) smartphone with Nextel Direct Connect ________________________________ From: "John Aldrich" <jaldr...@blueridgecarpet.com> Date: Tue, 27 Apr 2010 13:05:47 -0400 To: NT System Admin Issues<ntsysadmin@lyris.sunbelt-software.com> Subject: Ink & toner "cold callers" I'm assuming most of you are like me and in charge of the "consumables" for your laser copiers/printers/fax machines. How do you have your people trained to deal with the cold-callers who try to get you to buy the toners? Mostly, my users are trained to refer the call to me, but it's starting to get old with upwards of 3 or 4 calls per week and having to tell them "sorry, we're under a maintenance contract. Goodbye" and hang up. It's 45 seconds to a minute I'd rather spend reading this list, etc. J I thought about emailing my users and telling them that there are only 3 people who order ink & toner and if the caller doesn't ask for one of us by name, they aren't our supplier, and that I'd prefer the caller never get passed along; but I'm afraid that if I do that, someone might go ahead and order toner from someone other than our normal suppliers. (I don't have a lot of faith in my "users" J) ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
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