I tell them we're a paper-free environment my nutty tree-hugging boss insists everything gets scanned and no paper is allowed. I explain we have no printers, copiers or anything that generates a piece of paper. All we have are scanners and shredders. The reactions you get are hilarious!
-Jeff ________________________________ From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Tuesday, April 27, 2010 1:06 PM To: NT System Admin Issues Subject: Ink & toner "cold callers" I'm assuming most of you are like me and in charge of the "consumables" for your laser copiers/printers/fax machines. How do you have your people trained to deal with the cold-callers who try to get you to buy the toners? Mostly, my users are trained to refer the call to me, but it's starting to get old with upwards of 3 or 4 calls per week and having to tell them "sorry, we're under a maintenance contract. Goodbye" and hang up. It's 45 seconds to a minute I'd rather spend reading this list, etc. :) I thought about emailing my users and telling them that there are only 3 people who order ink & toner and if the caller doesn't ask for one of us by name, they aren't our supplier, and that I'd prefer the caller never get passed along; but I'm afraid that if I do that, someone might go ahead and order toner from someone other than our normal suppliers. (I don't have a lot of faith in my "users" :)) [cid:image001.jpg@01CAE60E.2DEA7070][cid:image002....@01cae60e.2dea7070] ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
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