Easy guys... I never said they were equal... nor did I say Cisco offered free 
support.  Just that both offered "lifetime" warranties.  If that's all the OP 
is after, then he'll have just that.

And while I do consider myself a "Cisco bigot"... I can't for the life of me 
see how anyone here has been "pushing" Cisco.  The OP asked for opinions on 
Cisco gear... so that's what he got.  For the sake of argument, however, I 
would refute the link below with the following:


*         Cisco doesn't offer power supply or fan replacements in their 
warranty... All HP is doing here is offering free brakes/tires with every car 
purchased... big deal.  How many are we anticipating on replacing?  And in the 
grand scheme of things, how much is this really going to cost you (or not cost 
you)?

*         Cisco only supports their product 5 years after EoL... Well, there's 
a reason the product went EoL... and more than likely, it's had an already 
extensive career in the network.  You have bigger problems (vendor warranties 
aside) by squeezing life out of aging products.  You're setting yourself up for 
catastrophic failure.  Is Cisco making $$ off of your technology and 
depreciation cycle - yes, but can you blame them?

*         Cisco doesn't offer free TAC support.  OK, but does HP offer free 
support on all their products, or just ProCurve?  They offer free support on 
one line of switches... big deal.  Just a way for HP to "differentiate" 
themselves from Cisco... more like a cheap attempt to steal switching market 
share.  I can almost guarantee they don't see the types of issues Cisco sees, 
let alone do they have the technical depth that Cisco does in the TAC.  You get 
what you pay for - or don't pay for.

*         Cisco will ship out a replacement within 10 days of receipt of RMA.  
Wow... talk about highlighting a competitor's worst case to your favor.  I 
highly doubt HP guarantees next day delivery on all RMA items... there's fine 
print there somewhere (or conveniently excluded).

Keep in mind that both companies want to win your business... thus, HP's going 
to show you how Cisco is the devil in any way that they can.  And if the 
devil's in the details, I'm sure I can cough up plenty of documents to argue 
either side.  The choice is more personal preference than anything - unless 
there are specific criteria to be met.  HP's a great company with great 
products, but so is Cisco.  You are truly purchasing the "name" with Cisco (as 
most have implied here), but I like to think that Cisco has good product to 
back up their name.

"...I opened a TAC case and the response was "you need to go through the 
reseller to get this replaced if it is a DOA". I was thrilled! <much sarcasm 
intended>"
This should have been explained to you when you ordered the equipment.  For a 
certain period of time after the purchase, the reseller is responsible for 
hardware issues such as DOA.  This, in part, because SMARTNet can take a bit of 
time to get established.  Your reseller is the quickest way to get things done 
and will go to bat for you.

Aaron T. Rohyans
Senior Network Engineer
CCIE #21945
DPSciences Corporation
7400 N. Shadeland Ave., Suite 245
Indianapolis, IN 46250
Office:  (317) 348-0099
Fax:   (317) 849-7134
arohy...@dpsciences.com<mailto:arohy...@dpsciences.com>
http://www.dpsciences.com/
"I want an Anti-Virus system that sends Arnold back in time to kill the hacker 
as a small child before he invents the virus..."
"There are 10 kinds of people in this world... those who can read binary, and 
those who can't"

From: Weatherford, Chad [mailto:cweatherf...@scvl.com]
Sent: Tuesday, September 14, 2010 3:52 PM
To: NT System Admin Issues
Subject: RE: Switch opinions

LOL! I don't think Cisco has any free configuration support. I had a new 2960 
(which we just bought 320) that was a DOA. I opened a TAC case and the response 
was "you need to go through the reseller to get this replaced if it is a DOA". 
I was thrilled! <much sarcasm intended>

We are a total Cisco shop at present and I am now pushing to go to HP 
Networking. I have been very impressed with the things I have read and seen.
I would get with HP to fix your issue so you could keep the switch you have as 
long as it will suit your needs. Don't let the Cisco bigots push you...I know 
it seems cool to have Cisco but trust me!!! I have replaced 10-15 3750's due to 
stackport failures...but Cisco says there is no problem.

>From a former "Cisco Bigot"




From: Raper, Jonathan - Eagle [mailto:jra...@eaglemds.com]
Sent: Tuesday, September 14, 2010 14:20
To: NT System Admin Issues
Subject: RE: Switch opinions

I'm going to sound like an HP fan here, but the devil is in the details. HP 
ProCurve Lifetime Warranty is superior to the Cisco Limited Lifetime Warranty, 
IMHO...

http://h20338.www2.hp.com/enterprise/us/en/messaging/realstory-cisco-warranty.html

http://www.cisco.com/en/US/products/prod_warranties_listing.html

Interesting that I didn't find any HP versus Cisco warranty page on the Cisco 
site...




Jonathan L. Raper, A+, MCSA, MCSE
Technology Coordinator
Eagle Physicians & Associates, PA
jra...@eaglemds.com<BLOCKED::mailto:%20jra...@eaglemds.com>
www.eaglemds.com<BLOCKED::http://www.eaglemds.com/>

________________________________
From: Rohyans, Aaron [mailto:arohy...@dpsciences.com]
Sent: Tuesday, September 14, 2010 2:57 PM
To: NT System Admin Issues
Subject: RE: Switch opinions

If I'm not mistaken, a lot of Cisco's switches now come with a limited/enhanced 
lifetime warranties... similar to HP.  SMARTNet is primarily for Cisco's 
support offering (not necessarily as a hardware replacement offering... 
although it's used for that quite frequently) - in which you can get expedited 
support in the event that issues arise, or you need help with configuration.

Just wanted to point that out :).  I know HP's support is free, but technically 
both vendors offer lifetime hardware warranties.... If that's all you're after.

Hope this helps!

Aaron T. Rohyans
Senior Network Engineer
CCIE #21945
DPSciences Corporation
7400 N. Shadeland Ave., Suite 245
Indianapolis, IN 46250
Office:  (317) 348-0099
Fax:   (317) 849-7134
arohy...@dpsciences.com<mailto:arohy...@dpsciences.com>
http://www.dpsciences.com/
"I want an Anti-Virus system that sends Arnold back in time to kill the hacker 
as a small child before he invents the virus..."
"There are 10 kinds of people in this world... those who can read binary, and 
those who can't"

From: Raper, Jonathan - Eagle [mailto:jra...@eaglemds.com]
Sent: Tuesday, September 14, 2010 2:40 PM
To: NT System Admin Issues
Subject: RE: Switch opinions

It is going to be interesting to see how the whole Cisco/HP Networking/Server 
thing is going to pan out ultimately. My understanding was that HP & Cisco had 
kind of a friendly agreement to stay out of each others' spaces for a while 
there, but now that HP has entered the server arena going head to head against 
HP and everyone else, it will be interesting to see if HP steps up their 
networking game...


Jonathan L. Raper, A+, MCSA, MCSE
Technology Coordinator
Eagle Physicians & Associates, PA
jra...@eaglemds.com<BLOCKED::mailto:%20jra...@eaglemds.com>
www.eaglemds.com<BLOCKED::http://www.eaglemds.com/>

________________________________
From: richardmccl...@aspca.org [mailto:richardmccl...@aspca.org]
Sent: Tuesday, September 14, 2010 2:29 PM
To: NT System Admin Issues
Subject: RE: Switch opinions


+1

Both our old 3500-series Cisco and our current 3750 series are, unless you know 
the CIOS CLI stuff thoroughly, are a pain to manage.

Support renewal is expensive (SmartNet - smart for Cisco, I guess...)

I would seriously consider staying with HP (which was not my choice to make a 
couple of years back...)
--
Richard D. McClary
Systems Administrator, Information Technology Group
ASPCA(r)
1717 S. Philo Rd, Ste 36
Urbana, IL  61802

richardmccl...@aspca.org<mailto:richardmccl...@aspca.org>

P: 217-337-9761
C: 217-417-1182
F: 217-337-9761
www.aspca.org<http://www.aspca.org/>


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"Raper, Jonathan - Eagle" <jra...@eaglemds.com<mailto:jra...@eaglemds.com>> 
wrote on 09/14/2010 01:20:16 PM:

> We've used the Catalyst family since the 3500 series (3512 & 3524)
> back in 2001. We've used the 3550, 2950, 3560 & 3750/3750G. In the
> last year, we've replaced everything with all PoE, 3560-48, 3750-24,& 3750-48.
>
> I like them, personally, but they are expensive and don't have a
> lifetime warranty like the HP line - SmartNET is not inexpensive,
> either. I have used ProCurve (2424M & 4000M). I've also worked with
> 3Com & D-Link, but can't remember the specifics on either - for D-
> Link, it was their "high-end" gear, if D-Link has such...
>
> What do you need in a managed switch, aside from being able to look
> at port statistics? Do you have vlan and qos needs? Is VoIP in your
> environment (or in your future? - if so, whose VoIP product do you
> use or think will you use?)
>
> Jonathan L. Raper, A+, MCSA, MCSE
> Technology Coordinator
> Eagle Physicians & Associates, PA
> jra...@eaglemds.com<mailto:jra...@eaglemds.com>
> www.eaglemds.com<http://www.eaglemds.com>
>
> From: Evan Brastow 
> [mailto:ebras...@automatedemblem.com]<mailto:[mailto:ebras...@automatedemblem.com]>
> Sent: Tuesday, September 14, 2010 1:32 PM
> To: NT System Admin Issues
> Subject: Switch opinions
>
> Hi guys,
>
> I'm looking at replacing my HP ProCurve switch and am looking at a
> Cisco Catalyst 2960S-48TS-S 48 port managed switch. Anyone have any
> experience with this switch or this family of switches? Obviously
> Cisco is a pretty good name, but it's been a while since I've bought
> anything of theirs.
>
> Thanks! :)
>
> Evan
>
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