Easy guys... I never said they were equal... nor did I say Cisco offered free support. Just that both offered "lifetime" warranties. If that's all the OP is after, then he'll have just that.
And while I do consider myself a "Cisco bigot"... I can't for the life of me see how anyone here has been "pushing" Cisco. The OP asked for opinions on Cisco gear... so that's what he got. For the sake of argument, however, I would refute the link below with the following: * Cisco doesn't offer power supply or fan replacements in their warranty... All HP is doing here is offering free brakes/tires with every car purchased... big deal. How many are we anticipating on replacing? And in the grand scheme of things, how much is this really going to cost you (or not cost you)? * Cisco only supports their product 5 years after EoL... Well, there's a reason the product went EoL... and more than likely, it's had an already extensive career in the network. You have bigger problems (vendor warranties aside) by squeezing life out of aging products. You're setting yourself up for catastrophic failure. Is Cisco making $$ off of your technology and depreciation cycle - yes, but can you blame them? * Cisco doesn't offer free TAC support. OK, but does HP offer free support on all their products, or just ProCurve? They offer free support on one line of switches... big deal. Just a way for HP to "differentiate" themselves from Cisco... more like a cheap attempt to steal switching market share. I can almost guarantee they don't see the types of issues Cisco sees, let alone do they have the technical depth that Cisco does in the TAC. You get what you pay for - or don't pay for. * Cisco will ship out a replacement within 10 days of receipt of RMA. Wow... talk about highlighting a competitor's worst case to your favor. I highly doubt HP guarantees next day delivery on all RMA items... there's fine print there somewhere (or conveniently excluded). Keep in mind that both companies want to win your business... thus, HP's going to show you how Cisco is the devil in any way that they can. And if the devil's in the details, I'm sure I can cough up plenty of documents to argue either side. The choice is more personal preference than anything - unless there are specific criteria to be met. HP's a great company with great products, but so is Cisco. You are truly purchasing the "name" with Cisco (as most have implied here), but I like to think that Cisco has good product to back up their name. "...I opened a TAC case and the response was "you need to go through the reseller to get this replaced if it is a DOA". I was thrilled! <much sarcasm intended>" This should have been explained to you when you ordered the equipment. For a certain period of time after the purchase, the reseller is responsible for hardware issues such as DOA. This, in part, because SMARTNet can take a bit of time to get established. Your reseller is the quickest way to get things done and will go to bat for you. Aaron T. Rohyans Senior Network Engineer CCIE #21945 DPSciences Corporation 7400 N. Shadeland Ave., Suite 245 Indianapolis, IN 46250 Office: (317) 348-0099 Fax: (317) 849-7134 arohy...@dpsciences.com<mailto:arohy...@dpsciences.com> http://www.dpsciences.com/ "I want an Anti-Virus system that sends Arnold back in time to kill the hacker as a small child before he invents the virus..." "There are 10 kinds of people in this world... those who can read binary, and those who can't" From: Weatherford, Chad [mailto:cweatherf...@scvl.com] Sent: Tuesday, September 14, 2010 3:52 PM To: NT System Admin Issues Subject: RE: Switch opinions LOL! I don't think Cisco has any free configuration support. I had a new 2960 (which we just bought 320) that was a DOA. I opened a TAC case and the response was "you need to go through the reseller to get this replaced if it is a DOA". I was thrilled! <much sarcasm intended> We are a total Cisco shop at present and I am now pushing to go to HP Networking. I have been very impressed with the things I have read and seen. I would get with HP to fix your issue so you could keep the switch you have as long as it will suit your needs. Don't let the Cisco bigots push you...I know it seems cool to have Cisco but trust me!!! I have replaced 10-15 3750's due to stackport failures...but Cisco says there is no problem. >From a former "Cisco Bigot" From: Raper, Jonathan - Eagle [mailto:jra...@eaglemds.com] Sent: Tuesday, September 14, 2010 14:20 To: NT System Admin Issues Subject: RE: Switch opinions I'm going to sound like an HP fan here, but the devil is in the details. HP ProCurve Lifetime Warranty is superior to the Cisco Limited Lifetime Warranty, IMHO... http://h20338.www2.hp.com/enterprise/us/en/messaging/realstory-cisco-warranty.html http://www.cisco.com/en/US/products/prod_warranties_listing.html Interesting that I didn't find any HP versus Cisco warranty page on the Cisco site... Jonathan L. Raper, A+, MCSA, MCSE Technology Coordinator Eagle Physicians & Associates, PA jra...@eaglemds.com<BLOCKED::mailto:%20jra...@eaglemds.com> www.eaglemds.com<BLOCKED::http://www.eaglemds.com/> ________________________________ From: Rohyans, Aaron [mailto:arohy...@dpsciences.com] Sent: Tuesday, September 14, 2010 2:57 PM To: NT System Admin Issues Subject: RE: Switch opinions If I'm not mistaken, a lot of Cisco's switches now come with a limited/enhanced lifetime warranties... similar to HP. SMARTNet is primarily for Cisco's support offering (not necessarily as a hardware replacement offering... although it's used for that quite frequently) - in which you can get expedited support in the event that issues arise, or you need help with configuration. Just wanted to point that out :). I know HP's support is free, but technically both vendors offer lifetime hardware warranties.... If that's all you're after. Hope this helps! Aaron T. Rohyans Senior Network Engineer CCIE #21945 DPSciences Corporation 7400 N. Shadeland Ave., Suite 245 Indianapolis, IN 46250 Office: (317) 348-0099 Fax: (317) 849-7134 arohy...@dpsciences.com<mailto:arohy...@dpsciences.com> http://www.dpsciences.com/ "I want an Anti-Virus system that sends Arnold back in time to kill the hacker as a small child before he invents the virus..." "There are 10 kinds of people in this world... those who can read binary, and those who can't" From: Raper, Jonathan - Eagle [mailto:jra...@eaglemds.com] Sent: Tuesday, September 14, 2010 2:40 PM To: NT System Admin Issues Subject: RE: Switch opinions It is going to be interesting to see how the whole Cisco/HP Networking/Server thing is going to pan out ultimately. My understanding was that HP & Cisco had kind of a friendly agreement to stay out of each others' spaces for a while there, but now that HP has entered the server arena going head to head against HP and everyone else, it will be interesting to see if HP steps up their networking game... Jonathan L. Raper, A+, MCSA, MCSE Technology Coordinator Eagle Physicians & Associates, PA jra...@eaglemds.com<BLOCKED::mailto:%20jra...@eaglemds.com> www.eaglemds.com<BLOCKED::http://www.eaglemds.com/> ________________________________ From: richardmccl...@aspca.org [mailto:richardmccl...@aspca.org] Sent: Tuesday, September 14, 2010 2:29 PM To: NT System Admin Issues Subject: RE: Switch opinions +1 Both our old 3500-series Cisco and our current 3750 series are, unless you know the CIOS CLI stuff thoroughly, are a pain to manage. Support renewal is expensive (SmartNet - smart for Cisco, I guess...) I would seriously consider staying with HP (which was not my choice to make a couple of years back...) -- Richard D. McClary Systems Administrator, Information Technology Group ASPCA(r) 1717 S. Philo Rd, Ste 36 Urbana, IL 61802 richardmccl...@aspca.org<mailto:richardmccl...@aspca.org> P: 217-337-9761 C: 217-417-1182 F: 217-337-9761 www.aspca.org<http://www.aspca.org/> The information contained in this e-mail, and any attachments hereto, is from The American Society for the Prevention of Cruelty to Animals(r) (ASPCA(r)) and is intended only for use by the addressee(s) named herein and may contain legally privileged and/or confidential information. If you are not the intended recipient of this e-mail, you are hereby notified that any dissemination, distribution, copying or use of the contents of this e-mail, and any attachments hereto, is strictly prohibited. If you have received this e-mail in error, please immediately notify me by reply email and permanently delete the original and any copy of this e-mail and any printout thereof. "Raper, Jonathan - Eagle" <jra...@eaglemds.com<mailto:jra...@eaglemds.com>> wrote on 09/14/2010 01:20:16 PM: > We've used the Catalyst family since the 3500 series (3512 & 3524) > back in 2001. We've used the 3550, 2950, 3560 & 3750/3750G. In the > last year, we've replaced everything with all PoE, 3560-48, 3750-24,& 3750-48. > > I like them, personally, but they are expensive and don't have a > lifetime warranty like the HP line - SmartNET is not inexpensive, > either. I have used ProCurve (2424M & 4000M). I've also worked with > 3Com & D-Link, but can't remember the specifics on either - for D- > Link, it was their "high-end" gear, if D-Link has such... > > What do you need in a managed switch, aside from being able to look > at port statistics? Do you have vlan and qos needs? Is VoIP in your > environment (or in your future? - if so, whose VoIP product do you > use or think will you use?) > > Jonathan L. Raper, A+, MCSA, MCSE > Technology Coordinator > Eagle Physicians & Associates, PA > jra...@eaglemds.com<mailto:jra...@eaglemds.com> > www.eaglemds.com<http://www.eaglemds.com> > > From: Evan Brastow > [mailto:ebras...@automatedemblem.com]<mailto:[mailto:ebras...@automatedemblem.com]> > Sent: Tuesday, September 14, 2010 1:32 PM > To: NT System Admin Issues > Subject: Switch opinions > > Hi guys, > > I'm looking at replacing my HP ProCurve switch and am looking at a > Cisco Catalyst 2960S-48TS-S 48 port managed switch. Anyone have any > experience with this switch or this family of switches? Obviously > Cisco is a pretty good name, but it's been a while since I've bought > anything of theirs. > > Thanks! :) > > Evan > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: http://lyris.sunbelt-software. > com/read/my_forums/ > or send an email to > listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> > with the body: unsubscribe ntsysadmin > > Any medical information contained in this electronic message is > CONFIDENTIAL and privileged. It is unlawful for unauthorized persons > to view, copy, disclose, or disseminate CONFIDENTIAL information. > This electronic message may contain information that is confidential > and/or legally privileged. It is intended only for the use of the > individual(s) and/or entity named as recipients in the message. If > you are not an intended recipient of this message, please notify the > sender immediately and delete this material from your computer. Do > not deliver, distribute or copy this message, and do not disclose > its contents or take any action in reliance on the information that > it contains. > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: http://lyris.sunbelt-software. > com/read/my_forums/ > or send an email to > listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> > with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe ntsysadmin ________________________________ Any medical information contained in this electronic message is CONFIDENTIAL and privileged. It is unlawful for unauthorized persons to view, copy, disclose, or disseminate CONFIDENTIAL information. This electronic message may contain information that is confidential and/or legally privileged. It is intended only for the use of the individual(s) and/or entity named as recipients in the message. If you are not an intended recipient of this message, please notify the sender immediately and delete this material from your computer. Do not deliver, distribute or copy this message, and do not disclose its contents or take any action in reliance on the information that it contains. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin