We updated both windows and citrix. We are up to date on both windows and Xenapp patches.
On Thu, May 26, 2011 at 11:35 AM, James Rankin <kz2...@googlemail.com>wrote: > Are you up-to-date with all your Citrix XenApp patches? I noticed you > mentioned patching but didn't specify whether this was Windows / Citrix / > Office / hardware > > > On 26 May 2011 16:33, Sohail Qadir <qadir.soh...@gmail.com> wrote: > >> Hi Guys, >> >> I have an issue at one of my client site. We upgraded from 4.5 to xenapp >> 5.0 farm with 2 xenapp servers running on VM with about 100 users. Both Vm >> has 4 GB ram each and have enough space. >> >> Some of the users are having an issue where their session freezes when >> they are running office applications such as outlook, word and they cant do >> anything at that point except a hard shutdown. Also they are not able to >> reconnect to their sessions either. >> >> In the managment console, the session shows active and the user are not >> able to reload the application untill the Admin resets the active connection >> from the management console. >> >> So far we have troubleshooted the user side, we know that its not their >> connections, We have also created a new farm on a pyhsical server with the >> old secure gateway and the issue still exists. We also went ahead a patched >> both servers and the issue still exists. >> >> Any help would be greatly appreciated. >> >> Thanks >> Sohail Qadir >> >> >> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ >> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ >> >> --- >> To manage subscriptions click here: >> http://lyris.sunbelt-software.com/read/my_forums/ >> or send an email to listmana...@lyris.sunbeltsoftware.com >> with the body: unsubscribe ntsysadmin >> > > > > -- > "On two occasions...I have been asked, 'Pray, Mr Babbage, if you put into > the machine wrong figures, will the right answers come out?' I am not able > rightly to apprehend the kind of confusion of ideas that could provoke such > a question." > > *IMPORTANT: The information in this email is CONFIDENTIAL. If its contents > are disclosed in any way my lawyers will swoop down from black helicopters > like Seal Team Six and drag you away with a black bag over your head. They > will then take you to a secret prison and make you fight to the death with > other people who dared to share this email. You will be given a large bowie > knife and a supply of methamphetamines while I watch the said deathmatch and > wager vast sums of money on who will be the winner. If the fight becomes > boring or there is a stalemate, I will release rabid dogs and my two-stone > cat into the arena to liven things up a bit. If these animals become in any > way docile, I will squirt them with water pistols until they become a bit > more temperamental.* > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe ntsysadmin > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
