On Mon, May 7, 2012 at 9:40 PM, Kevin Grignon <kevingrignon...@gmail.com>wrote:
> Understanding who does what with our product is very important to defining > a product direction that resonates with our users. > > The user experience team is about to refresh the UX work products on the > wiki. An updated set of user roles/personas is our first step. Existing > data can get us started, then we need to incorporate recent behavior > shifts, including integrated social and mobile. > > Albino, Louis, Ricardo, would you like to contribute to these user > definitions. > I would. User whose professional success depends on publishing to academic and scientific journals is my nomination. > > Regards, > Kevin > > > > On May 8, 2012, at 8:07 AM, Louis Suárez-Potts <lui...@gmail.com> wrote: > > > Hi > > > > On Monday, 7 May 2012, RGB ES wrote: > > > >> 2012/5/8 Louis Suárez-Potts <lui...@gmail.com <javascript:;>>: > >>> Hi, > >>> > >>> RGB ES wrote: > >>>> 2012/5/5 Albino Biasutti Neto <biasut...@gmail.com <javascript:;>>: > >>>>> Hi. > >>>>> > >>>>> We have to focus on end users, and seek feedback to research, created > >>>>> polls, and others. > >>>>> > >>>>> We need to get statistics AOO. > >>>>> > >>>>> Best, > >>>>> Albino > >>>> > >>>> Before that, we need to define who our end users are. We need a set of > >>>> "ideal users" with clear needs: students who do their homework, > >>>> independent writers that use on-line publishing systems, small > >>>> companies that need to create an invoice or maintain a database of > >>>> supplies... > >>> > >>> I'm curious... are you dismissing the vast numbers who were using OOo? > >> Briefly, more than 95 percent of downloads from the mirrors were Windows > >> users. But major deployments were almost entirely in the public sector. > >> Some of the more obvious were listed here [0], but the page is out of > date. > >>> > >>> > >>>> All those groups have different needs, and the right answer for one > >>>> group could be a problem for the others. > >>> > >>> I think that, as was suggested, an effective modus operandi is to work > >> with the NL groups. For instance, there might be public sector or > private > >> needs for accessibility features. We here may not have the people to do > >> that but we (an extended we at this point) can work with those wanting > it > >> to find the developers.... > >>> > >>>> > >>> > >>> louis > >>> > >>> [0] > >> > http://wiki.services.openoffice.org/wiki/Major_OpenOffice.org_Deployments > >>>> > >>>> Regards > >>>> Ricardo > >> > >> Sorry, but I cannot understand your question. I'm not dismissing > >> anything. I just commented that a home user is not the same than a > >> professional writer, and that both groups have different needs that > >> ask for different solutions. Building usage statistics without > >> considering the differences between users can lead to wrong > >> conclusions: that's all. > >> > >> Maybe is for my professional background, but as physicists I know that > >> before doing research (and analysing user statistics is research) you > >> need a "model" of what you are looking for: on this case, a set of > >> "ideal users" with a lists of needs and problems. Only then you will > >> be able to find solutions. > >> > >> Regards > >> Ricardo > >> > > Well, as a historian I quite agree with you. My point was that we already > > have a lot of data, as that URL hints. > > Louis > > > > > > -- > > Sent from Gmail Mobile >
