On 9/26/2012 11:28 PM, Andrea Pescetti wrote:
Roberto Galoppini wrote:
On Wed, Sep 26, 2012 at 4:34 PM, Rob Weir wrote:
In any case, when we do a user survey it might be good to put in some
questions targeting OOo 3.3.0 users who have not upgraded. I've heard
suggestions in this thread that Base quality might be an issue.
Another might be language support, since OOo 3.3.0 supported many more
languages than AOO 3.4.1 does.
What about crafting a short survey - 5 questions or so - and send it
out?
It's a good idea. But remember that we control the URLs people connect
to when upgrading, so we could actually route the users who start the
upgrade process to one or two questions (a polite form of "Where did
you get your current copy of OpenOffice?" / "Why didn't you upgrade
earlier?") before proceeding with the actual download from the
SourceForge mirrors.
We could even offer FREE support on the forums and wiki for anyone
answering the survey!
And this could be done already now, even though we would possibly need
to place the survey (or at least the script collecting the answers) on
a different server since the current environment might not allow it.
Regards,
Andrea.
