http://www.oracle.com/us/support/systems/operating-systems/index.html
And that page even offers a button to purchase support online... (although I don't know, how that works...) Matthias You (ken mays) wrote: > Blanket statement: See Oracle Sun Service Sales Representative. > > The writing is the same across the walls. Oracle provides 'blanket support' > for any Solaris OS installations across the board. The hardware vendors > maintain support MAINLY for their hardware and possibly for the OS > preinstallation (if they do it) on their CERTIFIED configurations. > > Third-party hardware vendor(s) may or may not continuing certifying their new > hardware (or current hardware inventory) with Oracle Solaris 10 or higher. > > The inconsistency would mainly deal with the provided 'value-add' coming from > the hardware vendors from this point of support for BOTH hardware and Solaris > OS install. That Solaris OS support may either be contracted through the > hardware vendor channel's help desk or pointed directly to Oracle help desk > but contained in a blanket coverage contract from that hardware vendor. > > So the 'blanket coverage' provided by Oracle was to protect your Solaris OS > installation investment and is spelled out on the OS primary support website. > They wanted to save and help customers wanting to stay with their > invested Solaris OS installs. > > My point is that it doesn't matter what hardware vendor you have or chose in > this particular subject. The goal is that the Solaris OS has some level of > professional maintenance and support warranty for consumers - **mainly** > provided by Oracle (i.e. if all else fails). > > ~ Ken Mays > > > > > > --- On Tue, 4/27/10, Giovanni Tirloni <gtirl...@sysdroid.com> wrote: > > > From: Giovanni Tirloni <gtirl...@sysdroid.com> > Subject: Re: [osol-discuss] Solaris on HP x86 servers > To: matth...@pfuetzner.de > Cc: opensolaris-discuss@opensolaris.org, "Charles Hedrick" > <hedr...@rutgers.edu> > Date: Tuesday, April 27, 2010, 7:23 AM > > > People have been reporting their experiences both talking to Oracle, HP, > Dell, etc regarding Solaris support and how there are conflicting views out > there. You seem to be shooting the messengers. > > I'll report my experience here (please don't shoot me): our Dell sales rep > has stated that they will offer support for Solaris on Dell servers. When > asked who'd be providing that support (Oracle or Dell), they said their own > engineers would for as long as the warranty period lasted. > > I've placed the same question to our HP sales rep and I'm waiting for their > answer just to see if it matches other peoples' experience. > > Personally, I find the conflicting views just a result of slow channel > negotiations and slow moving corporations. Those of us requiring consistent > facts should probably wait a few months until agreements get reviewed and > word goes all the way down to the sales rep in each organization. If they are > selling support right now when they shouldn't, it's not our problem: they > will have to honour their contracts. > > I wonder if you're regarded as a hero against the masses of ignorant zombies > outside your walled garden. > > > 2010/4/27 Matthias Pfützner <matth...@pfuetzner.de> > > Again, as stated, > > can you please provide a PUBLIC REFERENCABLE site, that explicitly states > that? Preferable (no: Exclusively!) with an URL, that starts wirh hp.com? > > Thanks! > > Sadly, as I'm a Sun/Oracle Employee, I have NO INSIGHT into HP's actions, NOR > into Oracle Management decisions. Those, that need to know inside Sun/Oracle > have NOT updated or changed the Solaris FAQ, it still states, that HP OEM > deals are available. And it's last been updated on April 23rd! > > And it still refers to the following HP web-site: > > http://h20219.www2.hp.com/services/us/en/consolidated/os-sun-solaris.html?jumpid=reg_R1002_USEN > > That website STILL exists! > > Matthias > > You (Charles Hedrick) wrote: > > This is getting absurd. Our local HP people checked back and still agree > > with the statement that > > wrigtim got about Oracle cancelling the HP contract. It's pretty clear that > > there are two different stories out there, both among people who should > > know. Any of you who are Oracle employees: your employer needs to get their > > communications strategy together. > -- > Matthias Pfützner | Tel.: +49 700 PFUETZNER | Wenn wirklich mal ein > Lichtenbergstr.73 | mailto:matth...@pfuetzner.de | Gefühl aufkommen sollte, > D-64289 Darmstadt | AIM: pfuetz, ICQ: 300967487 | dann weinen die Eiswürfel. > Germany | http://www.pfuetzner.de/matthias/ | Dieter Hildebrandt > > > > _______________________________________________ > opensolaris-discuss mailing list > opensolaris-discuss@opensolaris.org > > > > -- > Giovanni > > -----Inline Attachment Follows----- > > > _______________________________________________ > opensolaris-discuss mailing list > opensolaris-discuss@opensolaris.org > > > -- Matthias Pfützner | Tel.: +49 700 PFUETZNER | Wenn wirklich mal ein Lichtenbergstr.73 | mailto:matth...@pfuetzner.de | Gefühl aufkommen sollte, D-64289 Darmstadt | AIM: pfuetz, ICQ: 300967487 | dann weinen die Eiswürfel. Germany | http://www.pfuetzner.de/matthias/ | Dieter Hildebrandt _______________________________________________ opensolaris-discuss mailing list opensolaris-discuss@opensolaris.org