Hmmm... Can't understand, why not look at user base, if email of sender is agent email?..
Nils Breunese (Lemonbit) wrote: > I don't believe that is currently possible. Also you wouldn't be able to > set pending reminders, close tickets, etc. > -- Sincerely yours, Oleg Polovinkin o.polovinkin<at>optima<dot>ua Billing Dept, Optima Telecom Dnipropetrovsk, Ukraine _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/