Agreed. We use nmap2mysql to build initial databases, then selectively import into the CMDB. The next evolutionary step would be an OTRS CMDB client agent.
On Wed, Apr 27, 2011 at 2:50 PM, Leonardo Certuche < leonardo.certu...@itconsultores.com.co> wrote: > Hello, > > We happen to be partners of both OTRS and OCS Inventory. > Please keep in mind that auto-populating your CMDB using a discovery tool > will lead to an out of control configuration management process. > > What we do is the following: we get the inventory from OCS, export it to > CSV, and then import it to OTRS using the ImportExport feature. That way > you'll have an starting point for your CMDB and any change you perform after > that should be done by hand either through the change process or the > configuration process. I know it sounds too manual but that way you'll keep > control on the changes performed to your configuration items. > > Regards, > > Leonardo Certuche > www.itconsultores.com.co > Medellín, Colombia > > > > > On 27 April 2011 14:25, Michiel Beijen <michiel.bei...@otrs.com> wrote: > >> Would be great to have! Currently we don't have anything like this, >> you can however import inventory data from discovery tooling into the >> CMDB. >> >> What's the best discovery tool (preferably open source) that people >> are using? Comments from the list are welcome! >> -- >> Mike >> >> On Wed, Apr 27, 2011 at 5:42 PM, GARDAIS Ionel >> <ionel.gard...@tech-advantage.com> wrote: >> > Hi list, >> > >> > We give a try to OCS Inventory to collect datas about the computers we >> manage. >> > We ran into a few problems that led me to drop this tool … >> > >> > Then I discovered OTRS for ticket requests : stable, efficient, all >> good. >> > I installed the ITSM package on a test system and was wondering if a >> plateform plugin exists to automatically register a computer and update its >> features into ITSM ? >> > >> > Thanks, >> > Ionel >> > --------------------------------------------------------------------- >> > OTRS mailing list: otrs - Webpage: http://otrs.org/ >> > Archive: http://lists.otrs.org/pipermail/otrs >> > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> > >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > -- A human being should be able to change a diaper, plan an invasion, butcher a hog, conn a ship, design a building, write a sonnet, balance accounts, build a wall, set a bone, comfort the dying, take orders, give orders, cooperate, act alone, solve equations, analyze a new problem, pitch manure, program a computer, cook a tasty meal, fight efficiently, die gallantly. Specialization is for insects. -Robert A Heinlein
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