I finally gave up, nuked the machine and reinstalled.
Someone pointed out that Turnkey is an old version. I used Turnkey because it is a very lightweight install. It doesn't saddle me with a ton of cruft. I DID however run aptitude upgrade and it freshened everything that DID get installed, So Im no longer running such an ancient version. Im purposely not doing a lot of setting up until I get mail working. Our central mail server runs ESMTP which thwarts normal mail installs and it took me weeks to figure out how to make a server exchange mail with it. I finally managed to make sasldb authenticate it successfully on other servers. This machine is proving a challenge. On my other machines, machines that send just need to have a sasl_passwd hash and saslauthd running to work. The few machines that send have fetchmail to retrieve. >From what I can tell, I should have OTRS handle this via its own internal cron system and NOT a crontab entry under /var/spool/cron ? One of the things driving me mad is an error in the mail logs about no valid method which USUALLY meant I misspelled "plaintext" in /etc/default/saslauthd but this time that is not the case and Im baffled. Ive been trying off and on a few months now. Each time its something different, it never works, and I get disgusted and pout it away a few weeks before trying again. Im almost frustrated enough to throw in the towel and just use a Microsoft product which will probably work 1st crack out of the bag. Id really rather use open source, but Im running out of time & patience.
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