Hi,
Can we add numbers to the customized ticket states? For instance Can I have added new ticket states as 1.New 2.Acknowledged 3.Waiting 4.Completed 5.Closed... Is this valid?? Regards Nikhil Joshi Pune
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs