NBN = wholesale. They only provide the plumbing so when people say NBN failure it's scope is only actual physical installation and/or speed to your POI without CVC constraints (example to give a household 100Mbps connection costs around $1500 a month so retail providers hedge their bets and play the airlines overbooking system - let's assume 10x customers aren't on 24/7 at full speed and buy 1x 100Mbps to feed 10 or so customers each at $100-140)
NBN != Retail: Retail Service Providers (RSP) are the ones that define the speed and extras like IP addresses as they are the ones you authenticate with .. Problem with the NBN is we lump everything at their feet but ignore the RSP .. they also play that game aswell "sorry you're getting 10-60% throughput as your area is congested.. wholesale eh.. " No .. your connection even in a shitty neighbourhood will actually travel 100 Mbps in full to a POI (point of internet) but from their it's where RSP and Wholesale collide "you didn't supply me with speed" "I will if you pay for it??" So for IP extras etc it's the RSP .. Side note: if you hate your speeds and want to get out of paying for it. Complain to the TIO with this specific question "what's the definition of a fault" .. under Australian Consumer Law a RSP will need to answer that and it doesn't muddy the waters over "min vs max" as in order to answer that the ownership is placed on the RSP. Today there's no actual legislation that covers fibre at all outside the ACL. The telecommunications act only covers copper .. and RSP is bound by a code of conduct or face losing their communication licence but that's pretty open as well. ACCC only take action if ACL is broken and at best they recommend legislation Aust com own the licenses but not the law TIO are just a mediator and have no actual power beyond "please" Welcome to the NBN.. I've had it since 2010 and shits only gotten worse not better but because of RSP behaviours On Mon, 11 Sep 2017 at 11:07 am, David Connors <da...@connors.com> wrote: > On Mon, 11 Sep 2017 at 11:04 Greg Keogh <gfke...@gmail.com> wrote: > >> I just discovered that my NBN IP silently changed again overnight without >> any apparent interruption, so it's an ongoing problem. >> > > It isn't NBN doing that, it is your ISP. Who are you wish? > > >> It looks like most NBN providers consider a fixed IP to be a "business" >> requirement and to get it they would shove you up to some business plan as >> an excuse to charge you a lot more for very little. Exetel seems to provide >> a free fixed IP for home accounts. >> > > It isn't that much more - even Telstra only charge $10/month for a fixed > IP. Mind you, I'm stuck on their special 'velocity' fibre network in South > Brisbane area so anything else looks cheap to me. > > -- > David Connors > da...@connors.com | @davidconnors | LinkedIn | +61 417 189 363 > -- --- Regards, Scott Barnes http://www.riagenic.com
