on 2012-04-18 7:40 Christine Nielsen wrote
http://nedbunnell.posterous.com/lens-prices-and-our-channel-strategy-in-the-u


full of unsupported claims about "benefits"

quaint and romantic as the idea is (or isn't, when it's Walmart), a physical retail store is just a lousy proposition if it has to cost a few hundred dollars to have a chance to handle a product for a few minutes before buying it; when will someone realize this and invent something better? for that kind of margin they could send me a loaner lens for a week for free, and swap it for a brand new one if i liked it

so Pentax forces consumers to pay more (another way to say it since Bunnell claims prices haven't increased) — that is not going to grow the tiny number of really good camera stores; i think this is more about getting into some giant chain in order to generate sales to less knowledgeable buyers; the clerks at whatever chain this turns out to be will be underpaid non-experts who will spout crap when questioned

any true "benefit" to enthusiasts and pros will be elusive; this is about marketing, not serving the customer; Bunnell is just doing spin control

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