On Mon, 28 Dec 2009, Daniel L. Miller wrote: > I don't know what the correct terminology is for my question - > please adjust my wording as needed. > > When a user mistypes a remote e-mail address (not that THAT ever > happens!), the result is typically either a "user unknown", "invalid > recipient", or "host or domain not found" message. At least for MY > system, with MY configuration (however flawed it may be), this > results in a couple messages floating in the send queue with these > statuses. Periodically, I'll check for such items, notify my users > of a problem, and delete them from the queue. > > I do have a bounce_template_file, and I've TRIED to make it a bit > more informative - but my users still cross their eyes and call me > and complain that OUR mail server is broken! > > Is there a more advanced option that can give individual messages > instead of a generic bounce message? Something that might parse the > rejection and give specific advice to the computer illiterate?
When you notice a mis-spelled domain name, you can tweak transport_maps to route mail for that domain to the error transport with a custom error message that might, on the margin, but more informative than the default. It is unlikely that this more informative message will actually be read by the end user, but you can try. See this list's archives for examples on transport_maps and the error transport. -- Sahil Tandon <sa...@tandon.net>
