> Do we have to have silly Mac PC debates? These are the bane of too > > many lists on the Internet.
This isn't a Mac / PC debate - it's unhappy users telling others so we can make decisions accordingly. I'm buying a laptop in June and I was all set to buy a 12" G4 - lovely little shiny thing, bound to get oohs and aahs as well as being small enough and not too pricy when compared to a Windows equivalent and a good way to dip my toe into a Mac. The fact that if it breaks I'll get the same level of service as Comet or Dixons does not excite me....Surely there must be a good Apple repair techie out there? Or are those that know keeping his existence a secret?:-) Jorge Parra wrote <It is interesting to note that as consumers, there MUST be a way to get protection from abuses, but then this is better handled in group actions rather than mere individual attacks . If enough users are having recurrent and similar problems, perhaps it is time to start thinking in a more formal action.> In the UK, is there not a simple consumer law defining 'not of merchantable quality'? I'm from a car sales background and was selling Jaguar in the mid nineties. A customer with a 6 month old car had a faulty gearbox. Jaguar offered to fit a new one, the buyer didn't want that, rejected the car and demanded a new one. Jaguar complied without a murmur. He did it again after another six months - no problem. I believe the law states that a supplier must offer goods fit to do what they say. If they don't they're deemed of 'not merchantable quality' and you can either get a replacement or a refund. If Apple are saying 'call your lawyer', in the UK, maybe you should.... Any UK legal opinions? Neill Watson =============================================================== GO TO http://www.prodig.org for ~ GUIDELINES ~ un/SUBSCRIBING ~ ITEMS for SALE
