Teamviewer will monitor how often you use the free version, and suddenly deny access. They keep updating their system and if your client has a different version to yours, it will not allow access. And the professional version is pricy. I have used it to assist clients in different parts of the world.
Dave Crozier recently mentioned Splashtop. It has a certain number of limitations and I found the only real good point was the price. I would have to say that you "get what you paid for" and Teamviewer is unbeatable. They also have a small host (V 7) which I distribute with my software Then, when they call for help, I check if they have Teamviewer installed. If so, I kill it Then my system calls this small host and I'm in ! On Tue, Dec 2, 2014 at 9:11 AM, Paul McNett <p...@mcnettware.com> wrote: > If the client has an existing VPN, ask to get access. If not, offer to set > up VPN for them. > > If the client has existing DNS for their LAN machines, assigning a DNS > name for every machine in the LAN, find out the names of the machines you > are interested in remote controlling. If not, offer to set up DNS for them. > > Then, install TightVNC Service on all the machines you want to remote > control, and connect over the VPN from your laptop wherever you may be. > > After the initial setup, it's free forever. > > Alternatively, the client needs to pay for LogMeIn Pro or equivalent. > > Of course, convincing them of the value will require some selling. > Usually, charging your full rate for travel time suffices. > > No, I don't convince a high percentage of leads to contract with me, which > turns out to be a good thing for everyone. They don't pay for > products/services they don't feel they need, and I don't waste time trying > to support them. > > Paul > > [excessive quoting removed by server] _______________________________________________ Post Messages to: ProFox@leafe.com Subscription Maintenance: http://mail.leafe.com/mailman/listinfo/profox OT-free version of this list: http://mail.leafe.com/mailman/listinfo/profoxtech Searchable Archive: http://leafe.com/archives/search/profox This message: http://leafe.com/archives/byMID/profox/cag1nny-vl-4zfq5tz1afpj7y0wbuqe7pptrfnm3h2p-yshw...@mail.gmail.com ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.