Teamviewer will monitor how often you use the free version, and suddenly
deny access.
They keep updating their system and if your client has a different version
to yours, it will not allow access.
And the professional version is pricy.
I have used it to assist clients in different parts of the world.

Dave Crozier recently mentioned Splashtop.
It has a certain number of limitations and I found the only real good point
was the price.

I would have to say that you "get what you paid for" and Teamviewer is
unbeatable.
They also have a small host (V 7) which I distribute with my software
Then, when they call for help, I check if they have Teamviewer installed.
If so, I kill it
Then my system calls this small host and I'm in !




On Tue, Dec 2, 2014 at 9:11 AM, Paul McNett <p...@mcnettware.com> wrote:

> If the client has an existing VPN, ask to get access. If not, offer to set
> up VPN for them.
>
> If the client has existing DNS for their LAN machines, assigning a DNS
> name for every machine in the LAN, find out the names of the machines you
> are interested in remote controlling. If not, offer to set up DNS for them.
>
> Then, install TightVNC Service on all the machines you want to remote
> control, and connect over the VPN from your laptop wherever you may be.
>
> After the initial setup, it's free forever.
>
> Alternatively, the client needs to pay for LogMeIn Pro or equivalent.
>
> Of course, convincing them of the value will require some selling.
> Usually, charging your full rate for travel time suffices.
>
> No, I don't convince a high percentage of leads to contract with me, which
> turns out to be a good thing for everyone. They don't pay for
> products/services they don't feel they need, and I don't waste time trying
> to support them.
>
> Paul
>
>
[excessive quoting removed by server]

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