Hi, It is not actually possible to reinstall the firmware as such - what you would have to do is to install a different language, then reinstall the English language version. The firmware update procedure checks to ensure you aren't updating to the same or older firmware version.
As for the disk errors, the PTR1 is very sensative to scratches or hairs on the disk. I really think in this case a small clean of the disk would work, I have had this a few times with books from the RNIB talking book services, and cleaning does the trick. Perhaps though we should considder replacing the duff prompt when this happens (i.e, drive error, press * to shut down). Andrew. -----Original Message----- From: J Garcia [mailto:[EMAIL PROTECTED] Sent: 22 April 2004 02:56 To: [EMAIL PROTECTED] Subject: Re: drive error Hi Raquel and Penny, I'm thinking a reinstallation of the firmware will get rid of these problems as it sounds like a possible corruption of the firmware. If you do decide to install the firmware and the PTR1 still restarts randomly, then you can assume it is probably a hardware issue. When reinstalling the firmware keep in mind that you will lose all settings and all bookmarks as well as all daisy book titles already recognized by the ptr1. Just a thought. You might want to wait for Andrew's reply before doing anything drastic. J Garcia ----- Original Message ----- From: "Pennell" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Cc: <[EMAIL PROTECTED]> Sent: Wednesday, April 21, 2004 4:42 PM Subject: Re: drive error > > > I do not have any idea on that, but if I got that error, I'd want to know if > I could set a quick bookmark just so I'd be able to re-start at the same > place. Or when the error message happens, does it allow you to set the > bookmark for your current position before beginning to monkey around and try > to get it to straighten up and play without the error messages. > Kindest regards, Penny > > > > > > PENNY GOLDEN > [EMAIL PROTECTED] > > --------------------------------------------------------------------- > To unsubscribe, e-mail: [EMAIL PROTECTED] > For additional commands, e-mail: [EMAIL PROTECTED] > --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
