Dilwyn, In theory the Windows Remote Assistance should work.
However, it is not any good for anyone who is using a router at home as to get it to work they have to configure it to allow specific inbound ports - a task beyond the sort of people who you are probably trying to help. You might want to look instead at the LogMeIn product as this does lot require that kind of special network setup. This is the latest incarnation of what many years ago was called "PC Anywhere" for those with long memories. The version of LogMeIn with basic remote control is free for private use. I have used it successfully with a number of friends who want remote support. It is easy enough to talk a user through downloading and activating their end as it is basically a case of following on-screen prompts. Dave Skype Id: itimpi Tel: 01707 652791 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dilwyn Jones Sent: 22 October 2008 14:29 To: QL-Users list Subject: [Ql-Users] Remote Assistance Now that I am on Messenger and Skype, I've started thinking about using the Remote Assistance facility in Windoze. I wondered if it might come in useful in my Quanta helpline capacity. Does anyone have experience of using this? Would it be possible for me to connect to the PC of someone running a QL emulator to help with trying to solve QL and emulator issues? If anyone on this list would like to give it a try to see what we can achieve, please email me privately and I'll issue my user name - I don't want the user name to fall foul of spamming etc as a result of appearing and being archived on this list. Once I know what I'm doing I'll probably "go public" then. (Hmm, I expect Geoff or Roy will use that phrase in evidence against me in the next QL Today :o| ) I have access to broadband now, but I don't know if it would work on dial-up. This is just an idea I'm toying with to try to see how we can harness these technologies to further the QLing experience (i.e. make Windoze work for its living!) It might come to nothing in the end, but it's worth a try I suppose. -- Dilwyn Jones _______________________________________________ QL-Users Mailing List http://www.q-v-d.demon.co.uk/smsqe.htm _______________________________________________ QL-Users Mailing List http://www.q-v-d.demon.co.uk/smsqe.htm
