I would just like to comment that we, as a ISP, have had this problem
with several Outlook clients that leave mail on the server.

We have not been able to figure out why, it goes across multiple
versions of both Outlook, Outlook Express, and Windows. It is possible
that it happens with non-Outlook clients, but the majority of our
customer base (10,000+ pop accounts) runs Outlook.

It seems to get worse if more mail is left on the server (e.g. several
thousand messages), which leads me to believe it's a client error and
not a server one, but who knows. It's more evident when the customer has
one client set to delete mail and one client set to leave it, e.g.
delete at home and leave it at work. I'd say most of the complaints
about it are in that situation.

Over the last year we've received at least 20 complaints, we use
qpopper4 under Linux with Exim as an MTA. Sometime mid-year we switched
to Exim from Sendmail, It would be safe to say all of the complaints
happened while we were running Sendmail. Maybe that's a clue?

Justin C. Darby

-----Original Message-----
From: Randall Gellens [mailto:[EMAIL PROTECTED]] 
Sent: Friday, January 31, 2003 2:04 PM
To: Doryce Moore; Subscribers of Qpopper
Subject: Re: Messages downloading multiple times


At 4:48 PM -0500 1/29/03, Doryce Moore wrote:

>  I am running Qpopper 4.0.3 on Solaris 8 using statistics logging.
> Randomly some users are getting messages re-downloaded.  The 
> statistics show 0 messages, and a 0 file length when this happens.

Is that statistic from the end of the session that downloaded the 
duplicate, or the end of the previous session?

>  The next "pop" resets the number of messages to that in the mail
> spool and the file length is the same as ls -l /var/mail/username. 
> Is this a corrupt cache file when leaving mail on the server?

Is it possible to obtain a debug trace of this happening?

Does it only happen with certain clients?  If so, which one(s)?

Is there anything unusual about your configuration, such as spools or 
cache files or temp spools on NFS volumes?


-- 
Randall Gellens
Opinions are personal;    facts are suspect;    I speak for myself only
-------------- Randomly-selected tag: ---------------
Oh, dear, where can the matter be
When it's converted to energy?
There is a slight loss of parity.
Johnny's so long at the fair.

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