Can you tell me how to enable the logfile? Or is this on by default? This apparently started happening about a month ago, right before I started working here. I’m not familiar with SA and did not do any configuration on this server.
I’m calling them false positives only because all I can tell you is that SA is saying our external website is down, when in fact it is up. If there is some other terminology you would like me to use please let me know. Thanks, Jim -------------------------------------------------------------------------------- From: Servers Alive Discussion List [mailto:sal...@woodstone.nu] On Behalf Of Dirk Bulinckx Sent: Tuesday, December 08, 2009 12:22 PM To: Servers Alive Discussion List Subject: RE: [SA-list] Application - False Positives How do you determine it's false? A "down" means that we can't check it as being UP. If your internet connection is down (this is an example!!) then we can't check your external website and will flag the entry as being down. While the webserver serving your pages might by up-and-running and serving pages. A lot has to do with correct configuration, correct dependencies and correct interpretation of the status. So for those so called "false possitives" what does the logfile show? dirk From: Servers Alive Discussion List [mailto:sal...@woodstone.nu] On Behalf Of Griffin, Jim Sent: Tuesday, December 08, 2009 4:51 PM To: Servers Alive Discussion List Subject: RE: [SA-list] Application - False Positives That is my problem as well. Too many false positives. I’m running Windows Server 2000 Service Pack 4. Servers Alive version 6.1.2247. This alert is specifically for checking our company website (which is hosted externally). What other information do you need? You may have to walk me though getting what you need as I’m not really familiar with the product. Jim -------------------------------------------------------------------------------- From: Servers Alive Discussion List [mailto:sal...@woodstone.nu] On Behalf Of Dirk Bulinckx Sent: Tuesday, December 08, 2009 10:31 AM To: Servers Alive Discussion List Subject: RE: [SA-list] Application - False Positives And what does SA show as reason for the down? And what exact version/build of SA are you using? dirk From: Servers Alive Discussion List [mailto:sal...@woodstone.nu] On Behalf Of Laatz, Anthony Sent: Tuesday, December 08, 2009 3:56 PM To: Servers Alive Discussion List Subject: [SA-list] Application - False Positives I’ve noticed more recently that we are starting to get a lot of false positives when SA is checking to see if an application is running. We have SA checking every 2 minutes during the day and every 3 overnight and weekend. It was checking every minute on off hours but we had 12 hours of false positives flood us this past weekend. I have increased the timeout for the application check to 30 seconds, but it doesn’t seem to be enough. I also configured SA to not report an application down until two checks in a row fail. Does anyone have any ideas on how to reduce or eliminate the number of false positives? Thank you, Anthony Laatz | Network Administrator Answer Center America, Inc. | Phone: (800) 270-7030 | Private Fax: (866) 827-8802 Visit Our Website (http://www.goacanow.com/) | Visit Our Blog (http://blog.goacanow.com/) | Email Me (mailto:ala...@acanow.com) | Follow Us On Twitter (http://www.twitter.com/goacanow) | Fan Us On Facebook (http://www.facebook.com/pages/Answer-Center-America/106031356597) ________________________________ This e-mail may contain Answer Center America Company proprietary information intended for the sole use of the recipient(s). Any use by others is prohibited. If you are not the intended recipient, please contact the sender and delete all copies of the message. To unsubscribe send a message with UNSUBSCRIBE in the subject line to salive@woodstone.nu If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list. To unsubscribe send a message with UNSUBSCRIBE in the subject line to salive@woodstone.nu If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list. To unsubscribe send a message with UNSUBSCRIBE in the subject line to salive@woodstone.nu If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list. To unsubscribe send a message with UNSUBSCRIBE in the subject line to salive@woodstone.nu If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list. To unsubscribe send a message with UNSUBSCRIBE in the subject line to salive@woodstone.nu If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list.
