so you are matching specific content on the page and it no longer exists. Can you provide the monitor details? IE, the content being checked?
-Kevin On Wed, Dec 9, 2009 at 9:55 AM, Griffin, Jim <jgrif...@kepner-tregoe.com (mailto:jgrif...@kepner-tregoe.com)> wrote: Here is the message that our web developer is receiving regarding our website. Information: Got page and content is NOT ok (looks like that isn't within my case)URL : http://www.kepner-tregoe.com (http://www.kepner-tregoe.com/) 234 ms Jim -------------------------------------------------------------------------------- From: Servers Alive Discussion List [mailto:salive@woodstone.nu (mailto:salive@woodstone.nu)] On Behalf Of Weigold, Greg Sent: Tuesday, December 08, 2009 12:37 PM To: Servers Alive Discussion List Subject: RE: [SA-list] Application - False Positives Jim, What kind of check are you doing? In a previous life we had to use a specific text file as our check for a website, because with load-balancing and some other factors, the actual website often appeared to be down, even though it wasnt. When you build the pages on the fly, doing a get on the page might not always work as expected. We just did a get on a text file that was several layers down in the site, and if successful, the site was up. Greg Weigold Systems Administrator Sleepmed, Inc 800-373-7326 x.434 978-536-6426 (fax) From: Servers Alive Discussion List [mailto:salive@woodstone.nu (mailto:salive@woodstone.nu)] On Behalf Of Griffin, Jim Sent: Tuesday, December 08, 2009 12:11 PM To: Servers Alive Discussion List Subject: RE: [SA-list] Application - False Positives Because its reporting our website as being down when in fact its up. -------------------------------------------------------------------------------- From: Servers Alive Discussion List [mailto:salive@woodstone.nu (mailto:salive@woodstone.nu)] On Behalf Of Kevin Stone Sent: Tuesday, December 08, 2009 11:06 AM To: Servers Alive Discussion List Subject: Re: [SA-list] Application - False Positives How do you know it's a false positive? -Kevin On Tue, Dec 8, 2009 at 10:50 AM, Griffin, Jim <jgrif...@kepner-tregoe.com (mailto:jgrif...@kepner-tregoe.com)> wrote: That is my problem as well. Too many false positives. Im running Windows Server 2000 Service Pack 4. Servers Alive version 6.1.2247. This alert is specifically for checking our company website (which is hosted externally). What other information do you need? You may have to walk me though getting what you need as Im not really familiar with the product. Jim -------------------------------------------------------------------------------- From: Servers Alive Discussion List [mailto:salive@woodstone.nu (mailto:salive@woodstone.nu)] On Behalf Of Dirk Bulinckx Sent: Tuesday, December 08, 2009 10:31 AM To: Servers Alive Discussion List Subject: RE: [SA-list] Application - False Positives And what does SA show as reason for the down? And what exact version/build of SA are you using? dirk From: Servers Alive Discussion List [mailto:salive@woodstone.nu (mailto:salive@woodstone.nu)] On Behalf Of Laatz, Anthony Sent: Tuesday, December 08, 2009 3:56 PM To: Servers Alive Discussion List Subject: [SA-list] Application - False Positives Ive noticed more recently that we are starting to get a lot of false positives when SA is checking to see if an application is running. We have SA checking every 2 minutes during the day and every 3 overnight and weekend. It was checking every minute on off hours but we had 12 hours of false positives flood us this past weekend. I have increased the timeout for the application check to 30 seconds, but it doesnt seem to be enough. I also configured SA to not report an application down until two checks in a row fail. Does anyone have any ideas on how to reduce or eliminate the number of false positives? 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