Re: CMDB/Asset Management Training
I'm with you there, the limited discovery we are using right now is LANDesk for Windows servers. That was for our POC. On Thu, Oct 5, 2017 at 6:22 PM Rick Cook wrote: > ** > Having worked with the CMDB for some years, I can tell you that the > biggest obstacles to a successful rollout are having access to system data > and the quality of that data. That's where 80% of the work will be. > > > Rick Cook > > On Oct 5, 2017 16:07, "Jason Miller" wrote: > >> ** >> I think there are two things to look at here. There is the the tool and >> how to use it, but using an AM system is such an uphill battle if you don't >> have process and dedicated staff to make AM work. If your organization >> doesn't have solid AM practices/policy/procedures, that is probably the >> best place to focus before training on the tool >> >> I have seen a number of places that seem to think a AM/CMDB system brings >> some kind of magic that alleviates all the hard work. I have seen these >> places fail time and time again. >> >> Jason >> >> On Thu, Oct 5, 2017 at 9:31 AM, Levi Lippincott < >> levi.lippinc...@gmail.com> wrote: >> >>> ** >>> Hello All, >>> >>> I'm working at a company that is looking to build out and enhance our >>> Asset Management and CMDB utilization, potentially adding discovery later. >>> >>> They are setting aside a training budget and want to train our in house >>> staff properly. >>> >>> What would you all recommend as the best training courses that include >>> real world application, certifications, etc. that would effectively use >>> those dollars most effectively? >>> >>> Thanks, >>> >>> Levi >>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: CMDB/Asset Management Training
Jason, I agree with you. Unfortunately I'm in a position where I'm not in charge or involved in developing or providing input on the process side. I'm just on the configuration/development side and we've done a basic POC concept and they like it and want to roll out. I just fear I might be limited or doing things out of a best practice methodology because of a lack of training. We are using all Remedy for our stuff. Currently running 8.1.00 and see upgrading to 9.1.03 or .04 by end of the year. That's ARS, ITSM, CMDB, etc. That's the focus/training I'm looking for. To properly and effectively use those tools. Levi On Thu, Oct 5, 2017 at 6:07 PM Jason Miller wrote: > ** > I think there are two things to look at here. There is the the tool and > how to use it, but using an AM system is such an uphill battle if you don't > have process and dedicated staff to make AM work. If your organization > doesn't have solid AM practices/policy/procedures, that is probably the > best place to focus before training on the tool > > I have seen a number of places that seem to think a AM/CMDB system brings > some kind of magic that alleviates all the hard work. I have seen these > places fail time and time again. > > Jason > On Thu, Oct 5, 2017 at 9:31 AM, Levi Lippincott > wrote: > >> ** > > Hello All, >> >> I'm working at a company that is looking to build out and enhance our >> Asset Management and CMDB utilization, potentially adding discovery later. >> >> They are setting aside a training budget and want to train our in house >> staff properly. >> >> What would you all recommend as the best training courses that include >> real world application, certifications, etc. that would effectively use >> those dollars most effectively? >> >> Thanks, >> >> Levi >> > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: [EXTERNAL] Re: [EXTERNAL] Re: CMDB/Asset Management Training
You are not the only person that is disappointed in the change of direction. BMC has reassured on the BMC Communities, even after the Innovation Suite split, that they are committed to continuing to move AR System forward as a (development) platform. Hopefully they have some big surprises for us because I am not seeing it. Much of the last few years has been "use Smart IT if you want modern interface" and "we are not going to implement Dev Studio enhancements because that is not where our focus is" (some of that may have been inferred based on actions, lack of action and tone of interactions with customers). Maybe somebody that is going to T3 will report back some wonderful news? Jason On Thu, Oct 5, 2017 at 6:51 PM, Fawver, Dustin wrote: > ** > > Ok. So no “mobile-friendly” version of ARS then? I was so looking > forward to converting my forms to where they were actually usable on phones > and tablets. > > > > Dustin Fawver > > Sr. Help Desk Technician > > Information Technology Services > > > > P: 423-439-4648 <(423)%20439-4648> > > itsh...@etsu.edu > > [image: itslogo] <http://www.etsu.edu/helpdesk> > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Jason Miller > *Sent:* Thursday, October 05, 2017 7:46 PM > *To:* arslist@ARSLIST.ORG > *Subject:* [EXTERNAL] Re: [EXTERNAL] Re: CMDB/Asset Management Training > > > > ** > > A note on version 9.5... I don't have insider info or anything but I > doubt we will ever see 9.5 (unless that number gets reused). 9.5 was going > to be AR System with Innovation Suite. After the 9.5 beta a year ago it was > decided that Innovation Suite would be its own product and not available to > run on a "traditional" Remedy system. > > > > Jason > > > > On Thu, Oct 5, 2017 at 6:26 PM, Fawver, Dustin > wrote: > > ** > > Rick, > > > > Can you elaborate a little bit on the “system data” bit regarding the > CMDB? I’m currently running on just ARS. I hear that ARS 9.5 is supposed > to come with CMDB. I’m not quite sure what I’m going to be able to do with > it. > > Thanks! > > Dustin Fawver > > Sr. Help Desk Technician > > Information Technology Services > > > > P: 423-439-4648 <(423)%20439-4648> > > itsh...@etsu.edu > > [image: itslogo] <http://www.etsu.edu/helpdesk> > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Rick Cook > *Sent:* Thursday, October 05, 2017 7:21 PM > *To:* arslist@ARSLIST.ORG > *Subject:* [EXTERNAL] Re: CMDB/Asset Management Training > > > > ** > > Having worked with the CMDB for some years, I can tell you that the > biggest obstacles to a successful rollout are having access to system data > and the quality of that data. That's where 80% of the work will be. > > Rick Cook > > > > On Oct 5, 2017 16:07, "Jason Miller" wrote: > > ** > > I think there are two things to look at here. There is the the tool and > how to use it, but using an AM system is such an uphill battle if you don't > have process and dedicated staff to make AM work. If your organization > doesn't have solid AM practices/policy/procedures, that is probably the > best place to focus before training on the tool > > > > I have seen a number of places that seem to think a AM/CMDB system brings > some kind of magic that alleviates all the hard work. I have seen these > places fail time and time again. > > > > Jason > > > > On Thu, Oct 5, 2017 at 9:31 AM, Levi Lippincott > wrote: > > ** > > Hello All, > > > > I'm working at a company that is looking to build out and enhance our > Asset Management and CMDB utilization, potentially adding discovery later. > > > > They are setting aside a training budget and want to train our in house > staff properly. > > > > What would you all recommend as the best training courses that include > real world application, certifications, etc. that would effectively use > those dollars most effectively? > > > > Thanks, > > > > Levi > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: [EXTERNAL] Re: [EXTERNAL] Re: CMDB/Asset Management Training
Ok. So no “mobile-friendly” version of ARS then? I was so looking forward to converting my forms to where they were actually usable on phones and tablets. Dustin Fawver Sr. Help Desk Technician Information Technology Services P: 423-439-4648 itsh...@etsu.edu [itslogo]<http://www.etsu.edu/helpdesk> From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller Sent: Thursday, October 05, 2017 7:46 PM To: arslist@ARSLIST.ORG Subject: [EXTERNAL] Re: [EXTERNAL] Re: CMDB/Asset Management Training ** A note on version 9.5... I don't have insider info or anything but I doubt we will ever see 9.5 (unless that number gets reused). 9.5 was going to be AR System with Innovation Suite. After the 9.5 beta a year ago it was decided that Innovation Suite would be its own product and not available to run on a "traditional" Remedy system. Jason On Thu, Oct 5, 2017 at 6:26 PM, Fawver, Dustin mailto:faw...@mail.etsu.edu>> wrote: ** Rick, Can you elaborate a little bit on the “system data” bit regarding the CMDB? I’m currently running on just ARS. I hear that ARS 9.5 is supposed to come with CMDB. I’m not quite sure what I’m going to be able to do with it. Thanks! Dustin Fawver Sr. Help Desk Technician Information Technology Services P: 423-439-4648 itsh...@etsu.edu<mailto:itsh...@etsu.edu> [itslogo]<http://www.etsu.edu/helpdesk> From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of Rick Cook Sent: Thursday, October 05, 2017 7:21 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: [EXTERNAL] Re: CMDB/Asset Management Training ** Having worked with the CMDB for some years, I can tell you that the biggest obstacles to a successful rollout are having access to system data and the quality of that data. That's where 80% of the work will be. Rick Cook On Oct 5, 2017 16:07, "Jason Miller" mailto:jason.mil...@gmail.com>> wrote: ** I think there are two things to look at here. There is the the tool and how to use it, but using an AM system is such an uphill battle if you don't have process and dedicated staff to make AM work. If your organization doesn't have solid AM practices/policy/procedures, that is probably the best place to focus before training on the tool I have seen a number of places that seem to think a AM/CMDB system brings some kind of magic that alleviates all the hard work. I have seen these places fail time and time again. Jason On Thu, Oct 5, 2017 at 9:31 AM, Levi Lippincott mailto:levi.lippinc...@gmail.com>> wrote: ** Hello All, I'm working at a company that is looking to build out and enhance our Asset Management and CMDB utilization, potentially adding discovery later. They are setting aside a training budget and want to train our in house staff properly. What would you all recommend as the best training courses that include real world application, certifications, etc. that would effectively use those dollars most effectively? Thanks, Levi _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: [EXTERNAL] Re: CMDB/Asset Management Training
A note on version 9.5... I don't have insider info or anything but I doubt we will ever see 9.5 (unless that number gets reused). 9.5 was going to be AR System with Innovation Suite. After the 9.5 beta a year ago it was decided that Innovation Suite would be its own product and not available to run on a "traditional" Remedy system. Jason On Thu, Oct 5, 2017 at 6:26 PM, Fawver, Dustin wrote: > ** > > Rick, > > > > Can you elaborate a little bit on the “system data” bit regarding the > CMDB? I’m currently running on just ARS. I hear that ARS 9.5 is supposed > to come with CMDB. I’m not quite sure what I’m going to be able to do with > it. > > Thanks! > > Dustin Fawver > > Sr. Help Desk Technician > > Information Technology Services > > > > P: 423-439-4648 <(423)%20439-4648> > > itsh...@etsu.edu > > [image: itslogo] <http://www.etsu.edu/helpdesk> > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Rick Cook > *Sent:* Thursday, October 05, 2017 7:21 PM > *To:* arslist@ARSLIST.ORG > *Subject:* [EXTERNAL] Re: CMDB/Asset Management Training > > > > ** > > Having worked with the CMDB for some years, I can tell you that the > biggest obstacles to a successful rollout are having access to system data > and the quality of that data. That's where 80% of the work will be. > > Rick Cook > > > > On Oct 5, 2017 16:07, "Jason Miller" wrote: > > ** > > I think there are two things to look at here. There is the the tool and > how to use it, but using an AM system is such an uphill battle if you don't > have process and dedicated staff to make AM work. If your organization > doesn't have solid AM practices/policy/procedures, that is probably the > best place to focus before training on the tool > > > > I have seen a number of places that seem to think a AM/CMDB system brings > some kind of magic that alleviates all the hard work. I have seen these > places fail time and time again. > > > > Jason > > > > On Thu, Oct 5, 2017 at 9:31 AM, Levi Lippincott > wrote: > > ** > > Hello All, > > > > I'm working at a company that is looking to build out and enhance our > Asset Management and CMDB utilization, potentially adding discovery later. > > > > They are setting aside a training budget and want to train our in house > staff properly. > > > > What would you all recommend as the best training courses that include > real world application, certifications, etc. that would effectively use > those dollars most effectively? > > > > Thanks, > > > > Levi > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: [EXTERNAL] Re: CMDB/Asset Management Training
Well, the purpose of a CMDB is to track your system hardware. Ideally, that happens through discovery. Most discovery platforms require root access to servers and such. That can be a significant hurdle for some places. Alternatively, manual entry of CI data can be done. Data consistency can be a real issue there as well. Rick On Oct 5, 2017 16:27, "Fawver, Dustin" wrote: > ** > > Rick, > > > > Can you elaborate a little bit on the “system data” bit regarding the > CMDB? I’m currently running on just ARS. I hear that ARS 9.5 is supposed > to come with CMDB. I’m not quite sure what I’m going to be able to do with > it. > > Thanks! > > Dustin Fawver > > Sr. Help Desk Technician > > Information Technology Services > > > > P: 423-439-4648 <(423)%20439-4648> > > itsh...@etsu.edu > > [image: itslogo] <http://www.etsu.edu/helpdesk> > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Rick Cook > *Sent:* Thursday, October 05, 2017 7:21 PM > *To:* arslist@ARSLIST.ORG > *Subject:* [EXTERNAL] Re: CMDB/Asset Management Training > > > > ** > > Having worked with the CMDB for some years, I can tell you that the > biggest obstacles to a successful rollout are having access to system data > and the quality of that data. That's where 80% of the work will be. > > Rick Cook > > > > On Oct 5, 2017 16:07, "Jason Miller" wrote: > > ** > > I think there are two things to look at here. There is the the tool and > how to use it, but using an AM system is such an uphill battle if you don't > have process and dedicated staff to make AM work. If your organization > doesn't have solid AM practices/policy/procedures, that is probably the > best place to focus before training on the tool > > > > I have seen a number of places that seem to think a AM/CMDB system brings > some kind of magic that alleviates all the hard work. I have seen these > places fail time and time again. > > > > Jason > > > > On Thu, Oct 5, 2017 at 9:31 AM, Levi Lippincott > wrote: > > ** > > Hello All, > > > > I'm working at a company that is looking to build out and enhance our > Asset Management and CMDB utilization, potentially adding discovery later. > > > > They are setting aside a training budget and want to train our in house > staff properly. > > > > What would you all recommend as the best training courses that include > real world application, certifications, etc. that would effectively use > those dollars most effectively? > > > > Thanks, > > > > Levi > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: [EXTERNAL] Re: CMDB/Asset Management Training
Rick, Can you elaborate a little bit on the “system data” bit regarding the CMDB? I’m currently running on just ARS. I hear that ARS 9.5 is supposed to come with CMDB. I’m not quite sure what I’m going to be able to do with it. Thanks! Dustin Fawver Sr. Help Desk Technician Information Technology Services P: 423-439-4648 itsh...@etsu.edu [itslogo]<http://www.etsu.edu/helpdesk> From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook Sent: Thursday, October 05, 2017 7:21 PM To: arslist@ARSLIST.ORG Subject: [EXTERNAL] Re: CMDB/Asset Management Training ** Having worked with the CMDB for some years, I can tell you that the biggest obstacles to a successful rollout are having access to system data and the quality of that data. That's where 80% of the work will be. Rick Cook On Oct 5, 2017 16:07, "Jason Miller" mailto:jason.mil...@gmail.com>> wrote: ** I think there are two things to look at here. There is the the tool and how to use it, but using an AM system is such an uphill battle if you don't have process and dedicated staff to make AM work. If your organization doesn't have solid AM practices/policy/procedures, that is probably the best place to focus before training on the tool I have seen a number of places that seem to think a AM/CMDB system brings some kind of magic that alleviates all the hard work. I have seen these places fail time and time again. Jason On Thu, Oct 5, 2017 at 9:31 AM, Levi Lippincott mailto:levi.lippinc...@gmail.com>> wrote: ** Hello All, I'm working at a company that is looking to build out and enhance our Asset Management and CMDB utilization, potentially adding discovery later. They are setting aside a training budget and want to train our in house staff properly. What would you all recommend as the best training courses that include real world application, certifications, etc. that would effectively use those dollars most effectively? Thanks, Levi _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: CMDB/Asset Management Training
Having worked with the CMDB for some years, I can tell you that the biggest obstacles to a successful rollout are having access to system data and the quality of that data. That's where 80% of the work will be. Rick Cook On Oct 5, 2017 16:07, "Jason Miller" wrote: > ** > I think there are two things to look at here. There is the the tool and > how to use it, but using an AM system is such an uphill battle if you don't > have process and dedicated staff to make AM work. If your organization > doesn't have solid AM practices/policy/procedures, that is probably the > best place to focus before training on the tool > > I have seen a number of places that seem to think a AM/CMDB system brings > some kind of magic that alleviates all the hard work. I have seen these > places fail time and time again. > > Jason > > On Thu, Oct 5, 2017 at 9:31 AM, Levi Lippincott > wrote: > >> ** >> Hello All, >> >> I'm working at a company that is looking to build out and enhance our >> Asset Management and CMDB utilization, potentially adding discovery later. >> >> They are setting aside a training budget and want to train our in house >> staff properly. >> >> What would you all recommend as the best training courses that include >> real world application, certifications, etc. that would effectively use >> those dollars most effectively? >> >> Thanks, >> >> Levi >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: CMDB/Asset Management Training
I think there are two things to look at here. There is the the tool and how to use it, but using an AM system is such an uphill battle if you don't have process and dedicated staff to make AM work. If your organization doesn't have solid AM practices/policy/procedures, that is probably the best place to focus before training on the tool I have seen a number of places that seem to think a AM/CMDB system brings some kind of magic that alleviates all the hard work. I have seen these places fail time and time again. Jason On Thu, Oct 5, 2017 at 9:31 AM, Levi Lippincott wrote: > ** > Hello All, > > I'm working at a company that is looking to build out and enhance our > Asset Management and CMDB utilization, potentially adding discovery later. > > They are setting aside a training budget and want to train our in house > staff properly. > > What would you all recommend as the best training courses that include > real world application, certifications, etc. that would effectively use > those dollars most effectively? > > Thanks, > > Levi > _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: CMDB/Asset Management Training
Victoria and Lenny will be running sessions at the T3:SMAC conference I Vegas in November. I believe there are other sessions that may be of interest as well including the usual Wednesday evening with BMC folks. Conference schedule can be found at http://tooltechtrain.com/ Full disclosure, I am the volunteer coordinator for the conference. Dave On Thu, Oct 5, 2017 at 10:46 AM Lockwood, Teresa (CTR) - OCIO-CTS, Jacksonville, FL wrote: > ** > > I absolutely recommend Victoria Schmidt and her folks at CyberTrain > including Lenny Warren at RMI. I went thru in-house training with them at > a company I worked for and they did a great job! See > http://cybertraininc.com. > > > > *Terri Lockwood* > > Enterprise Applications Test Coordinator > > Emagine IT Inc. Working for USDA\OCIO\CTS\GSD\GAMB > > United States Department of Agriculture > > *Phone:* (904) 306-6805 > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Levi Lippincott > *Sent:* Thursday, October 5, 2017 10:31 AM > *To:* arslist@ARSLIST.ORG > *Subject:* CMDB/Asset Management Training > > > > ** > > Hello All, > > > > I'm working at a company that is looking to build out and enhance our > Asset Management and CMDB utilization, potentially adding discovery later. > > > > They are setting aside a training budget and want to train our in house > staff properly. > > > > What would you all recommend as the best training courses that include > real world application, certifications, etc. that would effectively use > those dollars most effectively? > > > > Thanks, > > > > Levi > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > > This electronic message contains information generated by the USDA solely > for the intended recipients. Any unauthorized interception of this message > or the use or disclosure of the information it contains may violate the law > and subject the violator to civil or criminal penalties. If you believe you > have received this message in error, please notify the sender and delete > the email immediately. > _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: [Non-DoD Source] CMDB/Asset Management Training
Lenny Warren -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Levi Lippincott Sent: Thursday, October 5, 2017 10:31 AM To: arslist@ARSLIST.ORG Subject: [Non-DoD Source] CMDB/Asset Management Training ** Hello All, I'm working at a company that is looking to build out and enhance our Asset Management and CMDB utilization, potentially adding discovery later. They are setting aside a training budget and want to train our in house staff properly. What would you all recommend as the best training courses that include real world application, certifications, etc. that would effectively use those dollars most effectively? Thanks, Levi _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: CMDB/Asset Management Training
I agree, I would contact CyberTrain. rp Thanks, Richard Phillips Senior Remedy Consultant NetFIRST, LLC 619 961 9019 On Thu, Oct 5, 2017 at 7:44 AM, Lockwood, Teresa (CTR) - OCIO-CTS, Jacksonville, FL wrote: > ** > > I absolutely recommend Victoria Schmidt and her folks at CyberTrain > including Lenny Warren at RMI. I went thru in-house training with them at > a company I worked for and they did a great job! See > http://cybertraininc.com. > > > > *Terri Lockwood* > > Enterprise Applications Test Coordinator > > Emagine IT Inc. Working for USDA\OCIO\CTS\GSD\GAMB > > United States Department of Agriculture > > *Phone:* (904) 306-6805 > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Levi Lippincott > *Sent:* Thursday, October 5, 2017 10:31 AM > *To:* arslist@ARSLIST.ORG > *Subject:* CMDB/Asset Management Training > > > > ** > > Hello All, > > > > I'm working at a company that is looking to build out and enhance our > Asset Management and CMDB utilization, potentially adding discovery later. > > > > They are setting aside a training budget and want to train our in house > staff properly. > > > > What would you all recommend as the best training courses that include > real world application, certifications, etc. that would effectively use > those dollars most effectively? > > > > Thanks, > > > > Levi > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > > This electronic message contains information generated by the USDA solely > for the intended recipients. Any unauthorized interception of this message > or the use or disclosure of the information it contains may violate the law > and subject the violator to civil or criminal penalties. If you believe you > have received this message in error, please notify the sender and delete > the email immediately. > _ARSlist: "Where the Answers Are" and have been for 20 years_ > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: CMDB/Asset Management Training
I absolutely recommend Victoria Schmidt and her folks at CyberTrain including Lenny Warren at RMI. I went thru in-house training with them at a company I worked for and they did a great job! See http://cybertraininc.com. Terri Lockwood Enterprise Applications Test Coordinator Emagine IT Inc. Working for USDA\OCIO\CTS\GSD\GAMB United States Department of Agriculture Phone: (904) 306-6805 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Levi Lippincott Sent: Thursday, October 5, 2017 10:31 AM To: arslist@ARSLIST.ORG Subject: CMDB/Asset Management Training ** Hello All, I'm working at a company that is looking to build out and enhance our Asset Management and CMDB utilization, potentially adding discovery later. They are setting aside a training budget and want to train our in house staff properly. What would you all recommend as the best training courses that include real world application, certifications, etc. that would effectively use those dollars most effectively? Thanks, Levi _ARSlist: "Where the Answers Are" and have been for 20 years_ This electronic message contains information generated by the USDA solely for the intended recipients. Any unauthorized interception of this message or the use or disclosure of the information it contains may violate the law and subject the violator to civil or criminal penalties. If you believe you have received this message in error, please notify the sender and delete the email immediately. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
CMDB/Asset Management Training
Hello All, I'm working at a company that is looking to build out and enhance our Asset Management and CMDB utilization, potentially adding discovery later. They are setting aside a training budget and want to train our in house staff properly. What would you all recommend as the best training courses that include real world application, certifications, etc. that would effectively use those dollars most effectively? Thanks, Levi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"