Re: playing with spirals
Hey there Bill. ;-) can you give us some more info on your turnings? what kind of wood were you using? what was the pitch you used?? I have found often, that using the wrong pitch on a project can really take away form the over all appearance of the project.Did you start with something in mind, or was it more, let see what we get if ??? ;-) Have a good night. C.A.G. On Wednesday, November 15, 2017 7:29 PM, MWFwrote: Bill, Nice - Thanks for sharing. I'll have to look up that issue. (I hope I have it.) Mac -Original Message- From: Bill Bulkeley Sent: Nov 15, 2017 8:34 AM To: legacy-ornamental-mills@googlegroups.com Subject: playing with spirals Time fora new topic. Had somefun in my shop making different spirals with the same pitch and router bitsthese 3 spirals were done with magnates CombinationBarley Twist bits https://www.magnate.net/SearchResults.asp?Cat=1160235 Makes some cool large spirals by stopping at different intervalsof the job. You first make a 2 start spiral then mill out one spiral to formthe large single start barley the blank was 6 inch square about 3ft long. How to do it was in volume 2 of the old legacy magazines Bill -- You received this message because you are subscribed to the Google Groups "Legacy Ornamental Mills" group. To unsubscribe from this group and stop receiving emails from it, send an email to legacy-ornamental-mills+unsubscr...@googlegroups.com. To post to this group, send email to legacy-ornamental-mills@googlegroups.com. Visit this group at https://groups.google.com/group/legacy-ornamental-mills. For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "Legacy Ornamental Mills" group. To unsubscribe from this group and stop receiving emails from it, send an email to legacy-ornamental-mills+unsubscr...@googlegroups.com. To post to this group, send email to legacy-ornamental-mills@googlegroups.com. Visit this group at https://groups.google.com/group/legacy-ornamental-mills. For more options, visit https://groups.google.com/d/optout.
Re: A response from Andy Anderson Of Legacy Regarding Support.
HEY one min. here!"As to that agenda, for those new to this google group, you should know that it was founded but a competitor of Legacy's and his supporters. They illegally used our name and product descriptions to lure people searching the web for "Legacy Ornamental Mills" into the group in order to discredit Legacy and steal our potential customers. Cowardly and unethical behavior indeed and ultimately ineffective. These are the people calling our behavior into question and they are the most outspoken in your group. By the way, that company no longer exists buts its supporters continue on with their agenda." WHAT! Art and I started this group, there was no competitors, but owners of the Legacy Ornamental Mill, who needed more support. I e-mailed over 400 people asking them if they wanted to help us learn and grow in there OWN woodworking, By the way of the using the Legacy,Ornamental, Mill. Andy. I am so very sorry, your information is so Very WRONG here. that I feel the need to correct the mistake before it runs to far. I do agree that Manors are so very important, And We have had a few people who were ask to stop posting. Everyone is welcome to there own opinion, be it right or wrong (according to your own point of view.) I can agree to dis-agree, but slander and trolling is NOT welcome here. I am glad to hear your point of view, and you are always welcome to post anything you like, but in this one case you are mistaken.Thank you ..C.A.G. On Wednesday, November 15, 2017 6:14 PM, Timwrote: Passing on another response from Andy... I neglected to address one issue that I saw in the thread yesterday and I wanted to clarify a few things. I don't take or process phone orders. The only time I'll end up on the phone with a customer is if he or she is a friend, or has a difficult question that someone else on the staff can't answer, or I end up on the phone with those customers that are rude, crude, abusive, curse, or have no manners. I've instructed the two women that answer the phone, my mom who is in her eighties, and my wife, that if they encounter this kind of behavior to send these calls directly to me. Usually the offending caller realizes the error of his ways, apologizes to me and my staff, and we carry on as if nothing happened. I realize that we all get frustrated and angry but most civilized people are embarrassed when the realize they've been harassing my 80 year old mother and calm down quickly. There are a handful of callers that are too arrogant or ignorant to back down and apologize. I explain to these people that, as this is still a free country, I reserve the right not to do business with them and send them packing. I recognize some of the names in this thread as people on my "list". Of course it's easier to claim that I won't sell you a particular item then to admit that you were an ass and treated the female members of my staff badly. You don't want to tell the whole story just the part that fits the agenda your pushing. As to that agenda, for those new to this google group, you should know that it was founded but a competitor of Legacy's and his supporters. They illegally used our name and product descriptions to lure people searching the web for "Legacy Ornamental Mills" into the group in order to discredit Legacy and steal our potential customers. Cowardly and unethical behavior indeed and ultimately ineffective. These are the people calling our behavior into question and they are the most outspoken in your group. By the way, that company no longer exists buts its supporters continue on with their agenda. If Legacy were guilty of everything these folks claim we are then we would have been out of business long ago but we are not. We are growing and developing new and better woodworking systems. Our products can be found in some of the finest companies in the world. We've shipped machine into every corner of the world and if you will take the trouble to do a little research you will find that we have very happy customers. We are not perfect, but we spend an awful lot of time and money supporting our customers. In the 80's we pioneered the use of training project videos to teach people how to use our equipment. No other woodworking tool manufacturer in the world took the time or spent the money to produce this kind of training. An archive of these videos has been collected by Tim and one way we still support out customers by allowing this "Legacy owned" material to be distributed freely and many are available on YouTube. Today we use YouTube to support our CNC customers. We currently have more than 300 training videos online covering topics from 3d model design, CAD/CAM software, machine setup, tooling, clamping, and G-Code. Less than 10% of the videos we have produced are sales videos describing our products. Over 18,000 subscriber to our YouTube channel turn to Legacy
Re: playing with spirals
Bill,Nice - Thanks for sharing. I'll have to look up that issue. (I hope I have it.)Mac-Original Message- From: Bill BulkeleySent: Nov 15, 2017 8:34 AM To: legacy-ornamental-mills@googlegroups.com Subject: playing with spirals Time for a new topic. Had some fun in my shop making different spirals with the same pitch and router bits these 3 spirals were done with magnates Combination Barley Twist bits https://www.magnate.net/SearchResults.asp?Cat=1160235 Makes some cool large spirals by stopping at different intervals of the job. You first make a 2 start spiral then mill out one spiral to form the large single start barley the blank was 6 inch square about 3ft long. How to do it was in volume 2 of the old legacy magazines Bill -- You received this message because you are subscribed to the Google Groups "Legacy Ornamental Mills" group. To unsubscribe from this group and stop receiving emails from it, send an email to legacy-ornamental-mills+unsubscr...@googlegroups.com. To post to this group, send email to legacy-ornamental-mills@googlegroups.com. Visit this group at https://groups.google.com/group/legacy-ornamental-mills. For more options, visit https://groups.google.com/d/optout.
A follow up response to comments made by members of this group.
I neglected to address one issue that I saw in the thread yesterday and I wanted to clarify a few things. I don't take or process phone orders. The only time I'll end up on the phone with a customer is if he or she is a friend, or has a difficult question that someone else on the staff can't answer, or I do end up on the phone with those customers that are rude, crude, abusive, curse, or have no manners. I've instructed the two women that answer the phone, my mom who is in her eighties, and my wife, that if they encounter this kind of behavior to send these calls directly to me. Usually the offending caller realizes the error of his ways, apologizes to me and my staff, and we carry on as if nothing happened. I realize that we all get frustrated and angry but most civilized people are embarrassed when the realize they've been harassing my 80 year old mother and calm down quickly. There are a handful of callers that are too arrogant or stubborn to back down and apologize. I explain to these people that, as this is still a free country, I reserve the right not to do business with them, and I send them packing. They go on my "list". I recognize some of the names in the latest thread as people on my "list". Of course it's easier to claim that I won't sell you a particular item then to admit that you were an ass and treated the female members of my staff badly. You don't really want to tell the whole story, just the part that fits the agenda your pushing. As to that agenda, for those new to this google group, you should know that it was founded but a competitor of Legacy's and his supporters. They illegally used our name and product descriptions to lure people searching the web for "Legacy Ornamental Mills" into the group in order to discredit Legacy and poach potential customers for a newly designed CNC routing system with a 4th axis designed and built by the founding member of this group. Cowardly and unethical behavior in my opinion. These are some of the people calling our behavior into question. They, in fact, are some of the most outspoken members of your group. By the way, that company no longer exists buts its supporters continue on with their agenda. To his credit Tim has tried to steer this group away from it's founding member purposes and transform it into a genuine legitimate support group for OM owners. I haven't pursued legal action or asked Google to dissolve this group yet and you all have Tim and Roger to thank for that. They've persuaded me that more good than harm is being done within the group but the past week has made me question the wisdom of that decision. If Legacy were guilty of everything these folks claim we are then we would have been out of business long ago but we are not. We are growing and developing new and better woodworking systems. Our products can be found in some of the finest companies in the world. We've shipped machines into every corner of the world and if you will take the time to do a little research you will find that we have very happy customers and they are making a lot of money. We are not perfect, I know that, but we spend an awful lot of time and money supporting our customers. In the 80's we pioneered the use of training project videos to teach people how to use our equipment. No other woodworking tool manufacturer in the world took the time or spent the money to produce this kind of training. An archive of these videos has been collected by Tim and one way we still support out customers is by allowing this "Legacy owned" material to be distributed freely. We now use YouTube to support our CNC customers. We currently have more than 300 training videos online covering topics from 3d model design, CAD/CAM software, machine setup, tooling, clamping, and G-Code. Less than 10% of the videos we have produced are sales videos describing our products. Over 18,000 subscriber to our YouTube channel turn to Legacy for help and guidance with their CNC questions every week because the manufactures of their CNC woodworking equipment are giving them NO after the sale support. This year we will produce another 60 to 70 new training/project videos for our customers and for the CNC woodworking world at large. We give every customer that purchases one of our CNC systems 2 days of FREE, hands on, factory training. We travel to cities all over the country producing hands on workshops where potential customers can come and "kick the tires" and get a first hand look at our products before they make their purchases. You have to have your head buried in the sand to be unaware of all of this. To make to the kind of uninformed statements found in the latest thread you have to have an agenda or willingly ignore the world around you. You are probably on my "no sale list". You are probably an arrogant soul determined to ignore reality and embrace a fantasy. A fantasy where you are a victim and
Re: A response from Andy Anderson Of Legacy Regarding Support.
Hi Tim et al I'm not a very active participant or user though I do have three mills. An old steel rail machine bought from a cabinet shop, a 900 bought from Legacy and a 1200 bought from a private individual. As Tim says above if Legacy is monitoring the group it would seem little more effort (expense) to make a list of what is available for purchase together with whom to contact there to make the purchase. Licensing a reliable and willing person to make other replacement parts seems reasonable. Though personally disappointed in what has been represented as Legacy's position re the manual machines it seems just a bit of give on both sides could resolve the issues to the benefit of all. I'm sure neither side truly wants the other to fail. CheersTom Dotta On Wed, Nov 15, 2017 at 7:59 AM, Tim Krausewrote: > Russ, there's no need to forward your message as the groups messages are > being monitored by Legacy. > > -Tim > > -- > You received this message because you are subscribed to the Google Groups > "Legacy Ornamental Mills" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to legacy-ornamental-mills+unsubscr...@googlegroups.com. > To post to this group, send email to legacy-ornamental-mills@ > googlegroups.com. > Visit this group at https://groups.google.com/ > group/legacy-ornamental-mills. > For more options, visit https://groups.google.com/d/optout. > -- You received this message because you are subscribed to the Google Groups "Legacy Ornamental Mills" group. To unsubscribe from this group and stop receiving emails from it, send an email to legacy-ornamental-mills+unsubscr...@googlegroups.com. To post to this group, send email to legacy-ornamental-mills@googlegroups.com. Visit this group at https://groups.google.com/group/legacy-ornamental-mills. For more options, visit https://groups.google.com/d/optout.
RE: A response from Andy Anderson Of Legacy Regarding Support.
Russ, there's no need to forward your message as the groups messages are being monitored by Legacy. -Tim -- You received this message because you are subscribed to the Google Groups "Legacy Ornamental Mills" group. To unsubscribe from this group and stop receiving emails from it, send an email to legacy-ornamental-mills+unsubscr...@googlegroups.com. To post to this group, send email to legacy-ornamental-mills@googlegroups.com. Visit this group at https://groups.google.com/group/legacy-ornamental-mills. For more options, visit https://groups.google.com/d/optout.
RE: Purchasing LOM's
Very well said Curt. Kinda what I said the other day, most parts from Legacy are too much (for what it is). I see my LOM the same way as any other machine in my shop. I can make the machine better (add-on accessories and design changes) and if I need a part, I buy it when reasonably priced or make it myself for pennies on the dollar when not available or cost too much. Russ From: 'Curt George' via Legacy Ornamental Mills [mailto:legacy-ornamental-mills@googlegroups.com] Sent: Wednesday, November 15, 2017 9:14 AM To: legacy-ornamental-mills@googlegroups.com Subject: Re: Purchasing LOM's Hello Richard. For the price, I would look outwards, instead of buying another Legacy just for its rail's to make your REVO longer. Why not look at something that can be use instead of the alum. rail? 80/20 sells alum. rail that might work for you? I replaced my lower rails on my Legacy with Uni-strut years ago. (long story ..., but I did it was for a job that I was doing for someone else. I ended up keeping it that way more or less.) You know you could do pretty much like I did. buy some ( brand X) rail and use the rail from the Revo to extend your Revo... That way you don't throw out the baby with the bath water, (so to speak) but replace only what is necessary. I think finding the acme screw is going to be much harder to find then the rail. that is if you want apples-apples. the 5/8"x4 acme screw is VERY Hard to find. but a 5/8"x8 is a common and very easy screw to find. Perhaps??? you might look at the idea going with a new screw all together? I wish you luck on your endeavors. Remember there is almost always more then one way to get any job done. talk to you more latter. C.A.G. On Wednesday, November 15, 2017 2:57 AM, Richard Elliswrote: I have two LOM's One is the old Woodchuck, it does what I want it to do, I put a motor drive to the spindle vari-speed. made it even better The Revo Craftsman-- nice little machine and more fun to use, Much better for seeing what I am doing, I have powered both the leadscrew and the spindle.--Hate turning those handles. If only they had made the Revo a little longer!!? I am now looking to purchase a 900, to swap the rails and leadscrew from one to the other, The seller wants far too much for the 900 and I am going to feel very guilty when I make him an offer, no doubt he will refuse, and the machine will gather dust again. The U,K market, is small compared to the U,S,A, I have the horrible feeling that when it comes time to sell up, I am 83 in March, there will be no buyers. And all will go to the tip. It appears that most folk who have purchased from the U.K. agent, Regret it, and leave the LOM's gathering dust I welcome comments from Roger, and others on my thoughts, Richard I -- You received this message because you are subscribed to the Google Groups "Legacy Ornamental Mills" group. To unsubscribe from this group and stop receiving emails from it, send an email to legacy-ornamental-mills+unsubscr...@googlegroups.com. To post to this group, send email to legacy-ornamental-mills@googlegroups.com. Visit this group at https://groups.google.com/group/legacy-ornamental-mills. For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "Legacy Ornamental Mills" group. To unsubscribe from this group and stop receiving emails from it, send an email to legacy-ornamental-mills+unsubscr...@googlegroups.com. To post to this group, send email to legacy-ornamental-mills@googlegroups.com. Visit this group at https://groups.google.com/group/legacy-ornamental-mills. For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "Legacy Ornamental Mills" group. To unsubscribe from this group and stop receiving emails from it, send an email to legacy-ornamental-mills+unsubscr...@googlegroups.com. To post to this group, send email to legacy-ornamental-mills@googlegroups.com. Visit this group at https://groups.google.com/group/legacy-ornamental-mills. For more options, visit https://groups.google.com/d/optout.
Re: A response from Andy Anderson Of Legacy Regarding Support.
I suppose there are inventors and salesmen, They probably do not go together . And secondly Manufactures often make more money out of spares, The LOM 's I have don't require many, and if they do I can make them or get someone local to make them. On Wednesday, November 15, 2017 at 4:47:53 AM UTC, Tim wrote: > > > I had a conversation with Andy Anderson of Legacy and he has asked me to > forward this email to the group. > > Forwarded Message > > > > > > > > > > > > > > Dear Tim, > > > I can see the confusion caused by our statement but if you understand that > support, to us, means coaching and producing new training materials for a > product and of course manufacturing means we still build new OM's then it > becomes quite clear. I can see that a longer, wordier explanation could > have been used to tell the story but I'm sure that those determined to > complain would have found something in the longer explanation to complain > about too. With a little effort say, a phone call to me, and the whole > story could have been told on the thread but telling the truth, getting the > whole story onto the forum, is not what some of those making comments on > the thread intended. > > > Some of the claims and statements made in the thread are incorrect and > some just not true and if any of these folks had an ounce of courage they > would have spoken to me instead of wasting their time and yours in an > online conversation with others that definitely don't have the answers > either. I have an 800 number, I'm at extension 11. The call is free. I'm > not hiding. 800 279 4570 > > > If they had have called me they would find out we still sell, build, and > use index hubs in our CNC systems, pilaster dogs as well. We still build > and stock many of the gears and gear sets, spit nuts and other items that > go missing or wear out over time. We sell them to people that buy second > hand OMs at yard and estate sales quite often. Of course if these new > owners were to join the misinformed on this google group and believed the > nonsense that they read they may not been able to buy these items because > they believed the myth that we don't provide any customer service for our > OM's and they would not have called and receive the parts they needed. You > can see why I don't encourage people to join the group. Of course, it is > true, that we no longer stock many of the parts required to build an OM > from scratch. If you back your car over your OM in the garage I'm afraid I > won't be able to help you. > > > Until I read through this latest thread I might have been willing to > allow someone to use my designs and drawings to build replacement parts for > OM owners but I can't see the point of working with people as misinformed, > ignorant, arrogant, and unwilling to investigate to find the truth as those > that were commenting on the thread today. If the google group forum isn't a > place to find the facts then what exactly is it's purpose? As I pointed > out in our conversation this morning, many of the comments were made by > people who don't really want solutions, they don't want the truth, they > want to do damage. > > > The irony is that after inflicting as much damage as they can with their > ignorant comments they complain that I don't spend enough time and money > supporting them and they complain that I'm not reasonable. After they put > in jeopardy the jobs and the future of the 20 families that work at Legacy > I am supposed to give them whatever they want. > > > A reasonable request to use my designs and drawings, made directly to me > not to others in the group, would have been carefully considered but how > many potential customers are going to read through this latest pile of > misinformation and pure crap and buy another brand CNC machine because they > were frightened off by these comments? I can't say, but it will happen. > Those making the ignorant and uninformed comments in this thread don't seem > to be able to connect the dots. Damage Legacy and you damage all OM > owners. > > > Why should I work with individuals that can't make such a simple and > logical deduction? Why do you allow them to comment on the forum? This > type of blind ignorance tells to me that there is no future in working with > these people at all, however, it seems that there are only 4 or 5 without > the intelligence to connect the dots. These same 4 or 5 are consistently > trying to do as much damage as possible without regard for the other OM > owners. As long as they continue to use this google group as a public > platform I can't and I won't work with or support the rest of the group. I > suggest that, for the sake of the group and all OM owners, it's time to > clean house. > > > Andy Anderson, Legacy Woodworking Machinery > > > > > -- You received this message because you are subscribed to the Google Groups "Legacy
Re: Purchasing LOM's
Hello Richard.For the price, I would look outwards, instead of buying another Legacy just for its rail's to make your REVO longer. Why not look at something that can be use instead of the alum. rail? 80/20 sells alum. rail that might work for you? I replaced my lower rails on my Legacy with Uni-strut years ago. (long story ..., but I did it was for a job that I was doing for someone else. I ended up keeping it that way more or less.)You know you could do pretty much like I did. buy some ( brand X) rail and use the rail from the Revo to extend your Revo... That way you don't throw out the baby with the bath water, (so to speak) but replace only what is necessary. I think finding the acme screw is going to be much harder to find then the rail. that is if you want apples-apples. the 5/8"x4 acme screw is VERY Hard to find. but a 5/8"x8 is a common and very easy screw to find. Perhaps??? you might look at the idea going with a new screw all together? I wish you luck on your endeavors. Remember there is almost always more then one way to get any job done.talk to you more latter. C.A.G. On Wednesday, November 15, 2017 2:57 AM, Richard Elliswrote: I have two LOM's One is the old Woodchuck, it does what I want it to do, I put a motor drive to the spindle vari-speed. made it even betterThe Revo Craftsman-- nice little machine and more fun to use, Much better for seeing what I am doing, I have powered both the leadscrew and the spindle.--Hate turning those handles.If only they had made the Revo a little longer!!? I am now looking to purchase a 900, to swap the rails and leadscrew from one to the other, The seller wants far too much for the 900 and I am going to feel very guilty when I make him an offer, no doubt he will refuse, and the machine will gather dust again. The U,K market, is small compared to the U,S,A, I have the horrible feeling that when it comes time to sell up, I am 83 in March, there will be no buyers. And all will go to the tip.It appears that most folk who have purchased from the U.K. agent, Regret it, and leave the LOM's gathering dust I welcome comments from Roger, and others on my thoughts,Richard I-- You received this message because you are subscribed to the Google Groups "Legacy Ornamental Mills" group. To unsubscribe from this group and stop receiving emails from it, send an email to legacy-ornamental-mills+unsubscr...@googlegroups.com. To post to this group, send email to legacy-ornamental-mills@googlegroups.com. Visit this group at https://groups.google.com/group/legacy-ornamental-mills. For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "Legacy Ornamental Mills" group. To unsubscribe from this group and stop receiving emails from it, send an email to legacy-ornamental-mills+unsubscr...@googlegroups.com. To post to this group, send email to legacy-ornamental-mills@googlegroups.com. Visit this group at https://groups.google.com/group/legacy-ornamental-mills. For more options, visit https://groups.google.com/d/optout.
RE: A response from Andy Anderson Of Legacy Regarding Support.
Tim, please forward this to Andy, As a LOM owner for more than a decade, one of the first members of this group, and as a Youtube content provider about the LOM (makes me sound important, doesn’t it :>), I think I am entitled to an opinion without hiding behind “extension 11” or a third party email. If Andy has something to say about individuals here he should speak out himself. I take exception to his saying that “some” are not telling truths. I defy him to show me (and everyone here) where “I” have made an incorrect statement about Legacy or about the LOM machine either on this forum or on any of my videos. Lumping all of us into one negative statement through a third party says it all about how he has treated this group (and me as an individual customer) over the years. His company should have had (why haven’t he?) an active (and positive) participant in this group to help us understand issues and suggestions talked about here a long time ago. I for one would love a (fair and balanced) rep from the company participating here, otherwise I say (again) Good Riddance and keep your “second party” opinions to yourself. Russ From: legacy-ornamental-mills@googlegroups.com [mailto:legacy-ornamental-mills@googlegroups.com] On Behalf Of Tim Krause Sent: Tuesday, November 14, 2017 10:48 PM To: Legacy Group Subject: A response from Andy Anderson Of Legacy Regarding Support. I had a conversation with Andy Anderson of Legacy and he has asked me to forward this email to the group. Forwarded Message Dear Tim, I can see the confusion caused by our statement but if you understand that support, to us, means coaching and producing new training materials for a product and of course manufacturing means we still build new OM's then it becomes quite clear. I can see that a longer, wordier explanation could have been used to tell the story but I'm sure that those determined to complain would have found something in the longer explanation to complain about too. With a little effort say, a phone call to me, and the whole story could have been told on the thread but telling the truth, getting the whole story onto the forum, is not what some of those making comments on the thread intended. Some of the claims and statements made in the thread are incorrect and some just not true and if any of these folks had an ounce of courage they would have spoken to me instead of wasting their time and yours in an online conversation with others that definitely don't have the answers either. I have an 800 number, I'm at extension 11. The call is free. I'm not hiding. 800 279 4570 If they had have called me they would find out we still sell, build, and use index hubs in our CNC systems, pilaster dogs as well. We still build and stock many of the gears and gear sets, spit nuts and other items that go missing or wear out over time. We sell them to people that buy second hand OMs at yard and estate sales quite often. Of course if these new owners were to join the misinformed on this google group and believed the nonsense that they read they may not been able to buy these items because they believed the myth that we don't provide any customer service for our OM's and they would not have called and receive the parts they needed. You can see why I don't encourage people to join the group. Of course, it is true, that we no longer stock many of the parts required to build an OM from scratch. If you back your car over your OM in the garage I'm afraid I won't be able to help you. Until I read through this latest thread I might have been willing to allow someone to use my designs and drawings to build replacement parts for OM owners but I can't see the point of working with people as misinformed, ignorant, arrogant, and unwilling to investigate to find the truth as those that were commenting on the thread today. If the google group forum isn't a place to find the facts then what exactly is it's purpose? As I pointed out in our conversation this morning, many of the comments were made by people who don't really want solutions, they don't want the truth, they want to do damage. The irony is that after inflicting as much damage as they can with their ignorant comments they complain that I don't spend enough time and money supporting them and they complain that I'm not reasonable. After they put in jeopardy the jobs and the future of the 20 families that work at Legacy I am supposed to give them whatever they want. A reasonable request to use my designs and drawings, made directly to me not to others in the group, would have been carefully considered but how many potential customers are going to read through this latest pile of misinformation and pure crap and buy another brand CNC machine because they were frightened off by these
Re: Purchasing LOM's
Roger Please don't get upset, It was not intention to blame you as to why the owners don't use them ,that is the majority. *I THINK* I have made quite a lot of items and in fact I am in my shed most days, Having put drive motors to both of my machines they are a O.K. to use now, I did not like turning handles . Lets not fall out over a misplaced word here and there --When I said AGENT I did not mention your name I was just trying to say sold/bought in the U.K. Richard PS are you going to the Harrogate show on Sunday?? Scroll saw viewing, I am thinking of scroll sawing -less mess in my shed On Wednesday, November 15, 2017 at 11:48:13 AM UTC, ITwoodwork wrote: > > > Hi Richard > > Regarding your comment "It appears that most folk who have purchased from > the U.K. agent, Regret it, and leave the LOM's gathering dust". > > Let me enlighten you regarding the sale of generic Ornamental Mills i.e. > the ones sold in the USA by Sears & Roebuck and in the UK by Trend Ltd. > > A good few years ago I made the comment to a senior person in one of those > companies that I thought that many of their machines were purchased, used > once or twice, and then put aside. I thought the percentage would be about > 30% were sidelined. He informed me that I was well off target as they > reckoned it was nearer 90%, I know how he did his calculation and it was > very realistic. > > So now if you look at the 100 or so Legacy machines that I sold in the UK > then I guess that some of them are gathering dust. > > I hope you were not implying that they regretted buying them from me, a > public grovelling apology would be acceptable together with a pot of gold > rather than spending money on legal fees!! > > May I suggest you go out in your own workshop and count up the number of > products you have bought over the years and not used. Strangely Wayne Mack > and I were doing that same exercise not more than twelve hours ago. He did > not have any Legacy manual machines on his shelf, he has sold them and > moved on successfully to Legacy CNCs. > > Time to see if you Richard belong to that same group of folks who bought > and then never used it! > > Cheers > > Roger > > From: Richard Ellis > Received: 15/11/2017 07:57:25 +00:00 > To: Legacy Ornamental Mills > I have two LOM's One is the old Woodchuck, it does what I want it to do, I > put a motor drive to the spindle vari-speed. made it even better > The Revo Craftsman-- nice little machine and more fun to use, Much better > for seeing what I am doing, I have powered both the leadscrew and the > spindle.--Hate turning those handles. > If only they had made the Revo a little longer!!? I am now looking to > purchase a 900, to swap the rails and leadscrew from one to the other, > > The seller wants far too much for the 900 and I am going to feel very > guilty when I make him an offer, no doubt he will refuse, and the machine > will gather dust again. The U,K market, is small compared to the U,S,A, > > I have the horrible feeling that when it comes time to sell up, I am 83 > in March, there will be no buyers. And all will go to the tip. > It appears that most folk who have purchased from the U.K. agent, Regret > it, and leave the LOM's gathering dust > > I welcome comments from Roger, and others on my thoughts, > Richard > > > I > > -- > You received this message because you are subscribed to the Google Groups > "Legacy Ornamental Mills" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to legacy-ornamental-mills+unsubscr...@googlegroups.com > . > To post to this group, send email to legacy-orna...@googlegroups.com > . > Visit this group at > https://groups.google.com/group/legacy-ornamental-mills. > For more options, visit https://groups.google.com/d/optout. > -- You received this message because you are subscribed to the Google Groups "Legacy Ornamental Mills" group. To unsubscribe from this group and stop receiving emails from it, send an email to legacy-ornamental-mills+unsubscr...@googlegroups.com. To post to this group, send email to legacy-ornamental-mills@googlegroups.com. Visit this group at https://groups.google.com/group/legacy-ornamental-mills. For more options, visit https://groups.google.com/d/optout.
Re: A response from Andy Anderson Of Legacy Regarding Support.
Tim My Father used to say to me " Read mark learn and inwardly digest " I have read the message from Andy and my opinion of Legacy does not alter, The emails I sent re parts were never answered, Once bitten twice shy. Oh! well I Have indigestion now???!!! I manage quite well now and if I need help I look to this group, or members of the group by private email, they always get answered and quickly too Sorry Andy but I hope the CnC's keep your company afloat. Richard On Wednesday, November 15, 2017 at 4:47:53 AM UTC, Tim wrote: > > > I had a conversation with Andy Anderson of Legacy and he has asked me to > forward this email to the group. > > Forwarded Message > > > > > > > > > > > > > > Dear Tim, > > > I can see the confusion caused by our statement but if you understand that > support, to us, means coaching and producing new training materials for a > product and of course manufacturing means we still build new OM's then it > becomes quite clear. I can see that a longer, wordier explanation could > have been used to tell the story but I'm sure that those determined to > complain would have found something in the longer explanation to complain > about too. With a little effort say, a phone call to me, and the whole > story could have been told on the thread but telling the truth, getting the > whole story onto the forum, is not what some of those making comments on > the thread intended. > > > Some of the claims and statements made in the thread are incorrect and > some just not true and if any of these folks had an ounce of courage they > would have spoken to me instead of wasting their time and yours in an > online conversation with others that definitely don't have the answers > either. I have an 800 number, I'm at extension 11. The call is free. I'm > not hiding. 800 279 4570 > > > If they had have called me they would find out we still sell, build, and > use index hubs in our CNC systems, pilaster dogs as well. We still build > and stock many of the gears and gear sets, spit nuts and other items that > go missing or wear out over time. We sell them to people that buy second > hand OMs at yard and estate sales quite often. Of course if these new > owners were to join the misinformed on this google group and believed the > nonsense that they read they may not been able to buy these items because > they believed the myth that we don't provide any customer service for our > OM's and they would not have called and receive the parts they needed. You > can see why I don't encourage people to join the group. Of course, it is > true, that we no longer stock many of the parts required to build an OM > from scratch. If you back your car over your OM in the garage I'm afraid I > won't be able to help you. > > > Until I read through this latest thread I might have been willing to > allow someone to use my designs and drawings to build replacement parts for > OM owners but I can't see the point of working with people as misinformed, > ignorant, arrogant, and unwilling to investigate to find the truth as those > that were commenting on the thread today. If the google group forum isn't a > place to find the facts then what exactly is it's purpose? As I pointed > out in our conversation this morning, many of the comments were made by > people who don't really want solutions, they don't want the truth, they > want to do damage. > > > The irony is that after inflicting as much damage as they can with their > ignorant comments they complain that I don't spend enough time and money > supporting them and they complain that I'm not reasonable. After they put > in jeopardy the jobs and the future of the 20 families that work at Legacy > I am supposed to give them whatever they want. > > > A reasonable request to use my designs and drawings, made directly to me > not to others in the group, would have been carefully considered but how > many potential customers are going to read through this latest pile of > misinformation and pure crap and buy another brand CNC machine because they > were frightened off by these comments? I can't say, but it will happen. > Those making the ignorant and uninformed comments in this thread don't seem > to be able to connect the dots. Damage Legacy and you damage all OM > owners. > > > Why should I work with individuals that can't make such a simple and > logical deduction? Why do you allow them to comment on the forum? This > type of blind ignorance tells to me that there is no future in working with > these people at all, however, it seems that there are only 4 or 5 without > the intelligence to connect the dots. These same 4 or 5 are consistently > trying to do as much damage as possible without regard for the other OM > owners. As long as they continue to use this google group as a public > platform I can't and I won't work with or support the rest of the group. I > suggest