Re: EXTERNAL: Reasons for Entry ID increasing

Hi, What is the form specific value for the block size? Do you have Next-ID-Commit set to T? In that case it will not roll back the id if it fails. If there is no value present, try adding Next-ID-Commit:F. Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Products from

Re: EXTERNAL: Reasons for Entry ID increasing

Sorry, but I forgot to add version. ARS 7.5 patch 7 DB Oracle RAC 11G The Next ID is set to 1. This behavior only happens on one form, the rest of the forms are working as expected. After the 155, the next Id delivered was 743. I have some escalations that can do a PUSH on this form. I'm suspect

Re: How to monitor Approval Server

Hi all, Thanks. I'll see what I can do. Don't know when (yet, as someone else is defining the priorities :-( ) Regards, Rob ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARS

Re: EXTERNAL: Reasons for Entry ID increasing

Hi, I have posted this many times ;-) The default settings in 7.6.04 has changed: New 7.6.04 default behavior (if lines are not present in ar.cfg): Next-ID-Commit:T Next-ID-Block-Size:25 Old 7.6.03 and earlier default behavior: Next-ID-Commit:F Next-ID-Block-Size:1 So to get the old behavior j

Re: Stop/Activate Escalations

I think in a servergroup environment if you want to stop escalations you can just blank out the ranking field for the escalation entry. On Monday, September 10, 2012 12:15:39 PM UTC-7, Longwing, LJ CTR MDA/IC wrote: > > Guillermo, > Two methods I can think of > > 1 - Update the ar.cfg/ar.conf

Re: AR System Permission Groups

After you create the group and you enter its information into the license permission maps form, it should appear on that list as explained on that article.. Did you follow the instructions just as is explained there? I can assure you that there is no bug or anything in that part of the system as

AR System Permission Groups

Hello World! I'm trying to add an application Permission group, very similar to the following website. http://theremedyforit.com/2012/03/adding-custom-permission-groups-to-itsm-foundation/ the problem is that it assumes you have already created a group and that it should just show up. But when

Re: [EXTERNAL] Re: Remedy Developer Opening! - Washington, DC

Gee, they must want only people who worked for BMC on 7.6 prior to it being released and who have worked on only 7.6 implementations since that time . Which means there might be oh, maybe 1 person on the entire planet who fits that criteria. Though I have to confess to being skeptical about wh

Re: EXTERNAL: Reasons for Entry ID increasing

Jose, What do you have set for Next Request ID Block Size? It's on the Configuration tab of the Server Information page. Yours looks like it is set to 150 Thank you, --- John J. Reiser Remedy Developer/Administrator Senior Software Development Analyst Lockheed Martin - MS2 The star that burns tw

Reasons for Entry ID increasing

Hi, We just deployed a custom app in production and we see a very strange behavior. One of the main forms is creating very big spaces in entry ID numbering. It seems that something is "using" entry id numbers. It is correlated with time. So if we create two requests very close in time, they typica

Re: Sample SRD's for Remedy 7.6.04

Hi, the method to import is as follows, it is not very well documented: 1. Stage Data 2. Selection 2nd option "Import new definitions only (skip duplicates)" > Provide a prefix e.g. "GLB:" 3. Validate data 4. Promote Cheers Carl http://www.missingpiecessoftware.com/ From: A

Re: Remedy Developer Opening! - Washington, DC

Yeah, but anyone with 5+ years of experience in a version that has only been released for about half that time should be just fine! Rick On Sep 10, 2012 3:47 PM, "Tauf Chowdhury" wrote: > ** > Man.. 7.6.03? Gluttons for punishment. > > Sent from my iPhone > > On Sep 10, 2012, at 3:45 PM, "Brando

Sample SRD's for Remedy 7.6.04

ARS 7.6.04 SP3SRM 7.6.04 SP2 I am doing a clean install of Remedy and wanted to load the sample 100+ service requests that BMC ships out for On Demand. The templates for 7.6.03 are available in Developer Community for download, however the Import Export Console behaves differently for 7.6.03

Re: Remedy Developer Opening! - Washington, DC

Man.. 7.6.03? Gluttons for punishment. Sent from my iPhone On Sep 10, 2012, at 3:45 PM, "Brandon D. Nelson" wrote: ** All, Apex Systems, the nation's 3rd largest IT Staffing Firm, has an opportunity for a Senior Remedy Developer / Consultant for a 6+ month engagement located in Washington,

Remedy Developer Opening! - Washington, DC

All, Apex Systems, the nation's 3rd largest IT Staffing Firm, has an opportunity for a Senior Remedy Developer / Consultant for a 6+ month engagement located in Washington, DC (within walking distance from the Navy Yard Metro Station on the Green Line). Our client, a mid-sized government integ

Re: Stop/Activate Escalations

Guillermo, Two methods I can think of 1 - Update the ar.cfg/ar.conf file and set the 'Disable-Escalations' value to T/F and either restart the remedy service, or execute an arsignal 2 - Utilize an API of some sort to change the server property Both of these solutions of course assume that you ar

Stop/Activate Escalations

Hi dear listers How I can stop/activate escalations via a command line or via API? We have AR Server 7.6.03, Solaris 10, Database Oracle 11g Thanks in advance Greetings Este correo electronico es confidencial y/o puede contener informacion privilegiada. Si usted no es su destinatario o no es algu

Re: MS Network Load Balancing (NLB) with AR Server Groups

Karthik, Very elegant. I guess it sums up my experiences in general. NLB will work just fine if you don't have issues with ANY node and you simply want to balance between existing nodes. As long as something goes wrong on a node, you have no ability to automatically pull it out of the balance

Re: MS Network Load Balancing (NLB) with AR Server Groups

Completely agree with you! Regards, Karthik On 10 September 2012 23:27, Longwing, LJ CTR MDA/IC wrote: > Well...one thing that I have always looked for in a load balancing is a > 'smart' capability to tell you that something is functional. I have found > most of the balancers on the market to

Re: MS Network Load Balancing (NLB) with AR Server Groups

Well...one thing that I have always looked for in a load balancing is a 'smart' capability to tell you that something is functional. I have found most of the balancers on the market to not allow what I consider smart balancing. Most will do a ping, open a port, check a URL, that sort of thing,

Re: MS Network Load Balancing (NLB) with AR Server Groups

Hi, I just implemented NLB for server groups. NLB was implemented for Mid-tiers and also for App Server group. As someone has mentioned before, its does not provide all the different modes that other hardware load balancers do. only option is for load balancing based on the server load. However,

Re: MS Network Load Balancing (NLB) with AR Server Groups

Hello, thank you, what would be some of those specific configurations or capabilities? -Mauricio 2012/9/10 Longwing, LJ CTR MDA/IC > Mauricio, > I recently re-looked at MS NLB and found it to be 'lacking' of proper load > balancing configuration capabilities, but I haven't looked real close at

Re: MS Network Load Balancing (NLB) with AR Server Groups

Mauricio, I recently re-looked at MS NLB and found it to be 'lacking' of proper load balancing configuration capabilities, but I haven't looked real close at it either. I much prefer an independent LB tool. -Original Message- From: Action Request System discussion list(ARSList) [mailto

MS Network Load Balancing (NLB) with AR Server Groups

Hello, Does anyone have any experience or feedback using Microsoft NLB for load balancing with AR System 7.6.04? There are a few old posts about NLB but nothing recent Thank you in advance, Mauricio ___ UNSUBSCRIBE or

Re: [EXTERNAL] Wrong information displayed in the columns

Oh, and on your Overview Console issue, what lookup are the users using who experience the problem you describe? Thanks, Natalie Stroud SAIC @ Sandia National Laboratories ARS-ITSM Tester Albuquerque, NM USA nkst...@sandia.gov ITSM 7.6.04 SP2 - Windows 2008 - SQL Serve

Re: [EXTERNAL] Wrong information displayed in the columns

Sam: Do you normally flush your mid-tier cache after making those changes to your Remedy environment? I couldn't speak as to type of changes where the MT cache flush is necessary, but speaking as a Remedy tester, I do know that about half of the time when a developer asks me to look at somethi

Re: Email Engine Hanging

Actually it could if the indexes get messed up. If the email engine starts doing table scans with large numbers of messages then you could get all sorts of errors. Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ho

Re: How to monitor Approval Server

Hi, Previous answer is already very complete, but you could go a little further if you have some time : - create a supervision form - create a dummy approval process - create an escalation that executes a "new details" command for this process every X minutes - if you find the generated signature,

Re: How to monitor Approval Server

Unlike email engine, approval server is not a separate service, so you cannot monitor a service or a tcp port. It is built in as a plugin. The components involved are approval plugin, dispatcher, application pending entries. The way approval server works is remedy workflow creates an entry in the