Re: Success Stories

2004-11-30 Thread Perrin Harkins
On Tue, 2004-11-30 at 16:05 -0500, Marc Slagle wrote:
> Including the information that $X million is run through the system in
> a day/month/year would be more for the benefit of those who are not
> going to be doing the programming.  Sometimes it would help for a
> developer to go to their boss and show them the "numbers."

eToys is a good tech story, but business-wise, it went bankrupt.  I
think Ticketmaster is the poster child you're looking for.  If the
numbers in that article I posted weren't enough for you, you can
probably get more by contacting people there.  The amount of money
Ticketmaster Online makes is a matter of public record.

- Perrin


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Re: Success Stories

2004-11-30 Thread Marc Slagle





Perrin Harkins wrote:

  On Tue, 2004-11-30 at 11:35 -0500, Marc Slagle wrote:
  
  
If there is a way to go back and get the numbers on the 
total dollar value of the orders run through the EToys system, it would 
probably be a good bit of information to include.

  
  
Why would this be relevant?  To show that people trusted real money to a
mod_perl system?
  

I think a lot of people don't really trust perl for handling anything
critical.  For some people I'm sure its the misconception that mod_perl
is just "cgi scripting".  And I think the success stories show that
mod_perl is in a class of its own. 

Including the information that $X million is run through the system in
a day/month/year would be more for the benefit of those who are not
going to be doing the programming.  Sometimes it would help for a
developer to go to their boss and show them the "numbers."  A lot of
places where I've worked the management wasn't interested in much
else.  If I had pointed them to the success stories on the site, the
response would have been "It doesn't look like anybody is making money
doing this."  

We obviously can't point managers to a huge Microsoft or Sun site that
holds tons of articles and other materials that "prove" their solutions
are the best.  I think we should maximize the impact the success
stories have on non-programmer types.   I wasn't trying to pick out
eToys for doing something wrong, it was just an example.

Marc




Re: Success Stories

2004-11-30 Thread Frank Wiles
On Tue, 30 Nov 2004 14:45:51 -0500
Perrin Harkins <[EMAIL PROTECTED]> wrote:

> I think what you're looking for is what Craig McLane (of
> Ticketmaster.com) does in his talks at conferences, where he discusses
> how much they save by using open source.  Check this one out:
> http://www.linuxjournal.com/article/7242

  I wonder if Mr. McLane would be willing to write up a full article for
  publication in a magazine and the website.  I think this would help
  lend some credibility to us.  Maybe put it up on itmj.com as well? 

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Re: Success Stories

2004-11-30 Thread Perrin Harkins
On Tue, 2004-11-30 at 11:53 -0800, Randal L. Schwartz wrote:
> Oh, then this was slightly before you?  There was a study comparing
> mod_perl to three other technologies for the "rewrite" of the site,
> and was the reason mod_perl was chosen as the "new technology", not
> just because you had legacy CGI-Perl-to-Registry usage.

Oh, now I remember what you're talking about.  That was later, when we
were preparing to rewrite for the next Christmas.  We all wanted to use
mod_perl, but needed to make sure we weren't making a mistake, so we did
some basic benchmarks against Java servlets using Resin.  The result was
that mod_perl came out slightly faster.  I forget what else we tested;
there may have been a couple of other things.

- Perrin


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Re: Success Stories

2004-11-30 Thread Randal L. Schwartz
> "Perrin" == Perrin Harkins <[EMAIL PROTECTED]> writes:

Perrin> In the case of eToys, they used Perl because the two Cal Tech
Perrin> students they hired to build the site liked it.  Later, they
Perrin> ported some of it to Apache::Registry in order to keep up with
Perrin> the load.  When I joined, they were trying to figure out how
Perrin> to gear up for the next Christmas season.  I took the job
Perrin> largely because they were already using mod_perl and planned
Perrin> to do more of it.

Oh, then this was slightly before you?  There was a study comparing
mod_perl to three other technologies for the "rewrite" of the site,
and was the reason mod_perl was chosen as the "new technology", not
just because you had legacy CGI-Perl-to-Registry usage.

I can't talk more about it, because I'm bound by NDA. :)

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Re: Success Stories

2004-11-30 Thread Perrin Harkins
On Tue, 2004-11-30 at 11:35 -0500, Marc Slagle wrote:
> If there is a way to go back and get the numbers on the 
> total dollar value of the orders run through the EToys system, it would 
> probably be a good bit of information to include.

Why would this be relevant?  To show that people trusted real money to a
mod_perl system?

> Perhaps a blurb reminding the author to 
> include as much information on the money made/saved by their 
> organization could be added to the bottom of the success story page 
> where the instructions for posting are.

The thing is, eToys didn't "switch" from anything, so how could you
reasonably say how much money was saved?  Companies like IBM will be
glad to take as much money as you will give them, so you could say we
saved 300 million dollars, but it wouldn't mean much.

I think what you're looking for is what Craig McLane (of
Ticketmaster.com) does in his talks at conferences, where he discusses
how much they save by using open source.  Check this one out:
http://www.linuxjournal.com/article/7242

- Perrin


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Re: Success Stories

2004-11-30 Thread Perrin Harkins
On Tue, 2004-11-30 at 08:55 -0800, Randal L. Schwartz wrote:
> Perrin, you know the one I mean, the study of *why* you chose mod_perl
> there.  With real hard objective numbers about performance and defect
> rates and time-to-deploy.

But... it wasn't like that.  I doubt it ever really is.  Technical
decisions at companies are either political or almost pure chance.  They
are only rational on an individual basis.  Open source adoption is often
driven by developers from within who demonstrate its effectiveness on
small projects until management can't say no anymore.

In the case of eToys, they used Perl because the two Cal Tech students
they hired to build the site liked it.  Later, they ported some of it to
Apache::Registry in order to keep up with the load.  When I joined, they
were trying to figure out how to gear up for the next Christmas season.
I took the job largely because they were already using mod_perl and
planned to do more of it.

- Perrin


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Re: Success Stories

2004-11-30 Thread Randal L. Schwartz
> "Marc" == Marc Slagle <[EMAIL PROTECTED]> writes:

Marc>  If there is a way to go back and get the numbers on the total
Marc> dollar value of the orders run through the EToys system, it
Marc> would probably be a good bit of information to include.  I only
Marc> mention the EToys article because I think most people would
Marc> point to it as "the" example that they would want to use in a
Marc> conversation with management on why mod_perl should be used.

I also wish that some former Etoy-er (nudging Perrin) would *finish*
and *publish* the article that should have come out of EToys about
"why mod_perl".

Perrin, you know the one I mean, the study of *why* you chose mod_perl
there.  With real hard objective numbers about performance and defect
rates and time-to-deploy.

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Re: Success Stories

2004-11-30 Thread Frank Wiles
On Tue, 30 Nov 2004 11:35:25 -0500
Marc Slagle <[EMAIL PROTECTED]> wrote:

> While the stories on the site are great, almost none of them make any 
> mention of the financial success of the project.  They are very useful
> 
> in showing other developers what mod_perl has to offer, but are 
> difficult to use in convincing someone who only cares about "revenue 
> generation."  If there is a way to go back and get the numbers on the 
> total dollar value of the orders run through the EToys system, it
> would probably be a good bit of information to include.  I only
> mention the EToys article because I think most people would point to
> it as "the" example that they would want to use in a conversation with
> management on why mod_perl should be used.
> 
> I think that a lot of the time these stories are written by the 
> programmers, who are much more interested in proving that the 
> programming environment is superior (it is) than showing the financial
> 
> gains made by switching over.  Perhaps a blurb reminding the author to
> 
> include as much information on the money made/saved by their 
> organization could be added to the bottom of the success story page 
> where the instructions for posting are.

  I've been thinking about writing a success story related to my day
  job. Years ago we wrote a mod_perl application that handles all our
  our cable modem provisioning (we're a cable ISP).  

  Our system handles all of the current and future versions of the
  DOCSIS standard, runs on mod_perl/Apache/Postgresql, and has more
  features than the commercial offerings.  Most of the commercial
  offerings that come close are in the $100k price range, ours cost
  $6k in in-house development labor.  Granted I've got a kick butt
  mod_perl coder working for me, but it's still a nice success story
  with some numbers. 

  I could also talk about all of the other projects we've done in 
  ISP automation, news paper publishing, cable, telephone, and online
  publishing areas. 

  Anyone think this is a bad idea?  If not I'll get something worked
  up for the site in the next couple of weeks. 

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Success Stories

2004-11-30 Thread Marc Slagle
While the stories on the site are great, almost none of them make any 
mention of the financial success of the project.  They are very useful 
in showing other developers what mod_perl has to offer, but are 
difficult to use in convincing someone who only cares about "revenue 
generation."  If there is a way to go back and get the numbers on the 
total dollar value of the orders run through the EToys system, it would 
probably be a good bit of information to include.  I only mention the 
EToys article because I think most people would point to it as "the" 
example that they would want to use in a conversation with management on 
why mod_perl should be used.

I think that a lot of the time these stories are written by the 
programmers, who are much more interested in proving that the 
programming environment is superior (it is) than showing the financial 
gains made by switching over.  Perhaps a blurb reminding the author to 
include as much information on the money made/saved by their 
organization could be added to the bottom of the success story page 
where the instructions for posting are.

Marc Slagle
Online-Rewards
2900 Jefferson Ave.
Cincinnati, OH 45219
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Re: Success stories patch

2004-08-13 Thread Stas Bekman
Frank Wiles wrote:
On Fri, 13 Aug 2004 11:02:32 -0700
Stas Bekman <[EMAIL PROTECTED]> wrote:

No, no need for URL: prefix. All urls m#(http|ftp|etc)://# are
automatically converted into links. But it's good to have the main URL
in the headers as your patch did.

  Then why don't the perl.apache.org and Calmaeth links have HREFs
  on these two pages? 

  http://perl.apache.org/outstanding/success_stories/allakhazam.com.html
http://perl.apache.org/outstanding/success_stories/calmaeth.maths.uwa.edu.au.html
  These two pages are what led me to believe only the links listed in
  the URL: header were linked. 
are sorry,  text is not parsed. if you look at the autogenerated pod, 
those stories are converted into /^  $line/ format, so they are unparsed. 
The idea was to preserve email formatting and not needing to worry about 
pod-unsafe characters (<, >, &, etc.)

Alternatively we could replace that with plain text but first having pod 
unescaped. This should be just a local fix in ./make.pl. Once this is done 
then urls will be linked and text re-wrapped...

As we seemed to agree at the advocacy list, we shouldn't not delete
sites that are no longer there. Just indicate that the site used to be
"openscape.org" but is no longer with us. remove the http:// part,
justing leaving the domain name, so it won't get linked.
I thought we could outsmart the death, by doing:
http://web.archive.org/web/*/http://openscape.org/
but alas the domain squatter set the robots rule, so we can't even
know whether there were some pages stored in the internet archives.
But we should definitely use http://archive.org/ in the future for
those sites that have ceased to exist, instead of removing the link.

  That works for me.  Yeah we definitely agree that we don't want to
  remove stories for sites that no longer exist, but I wasn't sure
  what we should do about sites that have changed ownership and
  are obviously not the same site.  I thought it might be confusing to
  the reader. 

  Good idea about using archive.org, I always forget that site exists.  
if the ownership changes, and we can give a direct link to the last 
snapshot at archive.org, then it's cool. in either case we should explain 
that the online version is either not there anymore or that the link that 
used to point there doesn't point to the same thing anymore. As usually 
old links tend to start pointing to porn sites, which try to cash on the 
existing users of those previously non-porn sites.

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Re: Success stories patch

2004-08-13 Thread Frank Wiles
On Fri, 13 Aug 2004 11:02:32 -0700
Stas Bekman <[EMAIL PROTECTED]> wrote:

> No, no need for URL: prefix. All urls m#(http|ftp|etc)://# are
> automatically converted into links. But it's good to have the main URL
> in the headers as your patch did.

  Then why don't the perl.apache.org and Calmaeth links have HREFs
  on these two pages? 

  http://perl.apache.org/outstanding/success_stories/allakhazam.com.html
http://perl.apache.org/outstanding/success_stories/calmaeth.maths.uwa.edu.au.html

  These two pages are what led me to believe only the links listed in
  the URL: header were linked. 

> As we seemed to agree at the advocacy list, we shouldn't not delete
> sites that are no longer there. Just indicate that the site used to be
> "openscape.org" but is no longer with us. remove the http:// part,
> justing leaving the domain name, so it won't get linked.
> 
> I thought we could outsmart the death, by doing:
> http://web.archive.org/web/*/http://openscape.org/
> but alas the domain squatter set the robots rule, so we can't even
> know whether there were some pages stored in the internet archives.
> 
> But we should definitely use http://archive.org/ in the future for
> those sites that have ceased to exist, instead of removing the link.

  That works for me.  Yeah we definitely agree that we don't want to
  remove stories for sites that no longer exist, but I wasn't sure
  what we should do about sites that have changed ownership and
  are obviously not the same site.  I thought it might be confusing to
  the reader. 

  Good idea about using archive.org, I always forget that site exists.  

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Re: Success stories patch

2004-08-13 Thread Stas Bekman
[pinging back the advocacy list]
Frank Wiles wrote:
  Here is a patch for the Success Stories.  Just cleaned up some
  mispellings, obvious mistypings, and some minor grammar corrections.
Thanks Frank, committed.
  I also make sure to add URL: headings for stories that contained URLs
  in the body, but didn't list them at the top.  I'm assuming that only
  the URLs after a URL: tag get HREFs, if that isn't the case let me
  know what the regex looks for and I'll clean up the URLs in the
  bodies.
No, no need for URL: prefix. All urls m#(http|ftp|etc)://# are
automatically converted into links. But it's good to have the main URL in
the headers as your patch did.
  I'm not sure about this story: 

  http://perl.apache.org/outstanding/success_stories/openscape.org.html
  The site isn't up anymore (domain squatter has it) and it references
  the site to the point the story almost doesn't make sense.  I'm
  leaning toward removing it, but I wanted to see what everyone else
  thought. 

  I'll go through the sites page over the weekend. 
As we seemed to agree at the advocacy list, we shouldn't not delete sites
that are no longer there. Just indicate that the site used to be
"openscape.org" but is no longer with us. remove the http:// part, justing
leaving the domain name, so it won't get linked.
I thought we could outsmart the death, by doing:
http://web.archive.org/web/*/http://openscape.org/
but alas the domain squatter set the robots rule, so we can't even know
whether there were some pages stored in the internet archives.
But we should definitely use http://archive.org/ in the future for those
sites that have ceased to exist, instead of removing the link.
--
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Re: Suggested call for Success stories!

2004-08-12 Thread Frank Wiles
On Thu, 12 Aug 2004 11:21:19 -0700
Stas Bekman <[EMAIL PROTECTED]> wrote:

> I agree with Frank.
> 
> +1 to keep all the stories intact, just to remove the URLs if they are
> 
> dead and can't be adjusted.
> 
> >   If everyone agrees with me on this I'd be more than willing to
> >   double check all of the links and correct some of the English
> >   errors I spotted.  Is this section of the website in CVS that I
> >   can patch against?
> 
> Yup, there are .txt files in
> modperl-docs/src/outstanding/success_stories/
> (they get translated to pod by running ./make.pl in that directory)
> and there is a related
> modperl-docs/src/outstanding/sites.html
> in case you want to review it as well.

  Sounds good I'll review both of them over the weekend. 

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Re: Suggested call for Success stories!

2004-08-12 Thread Stas Bekman
Frank Wiles wrote:
On Thu, 12 Aug 2004 10:50:58 -0700
"Philippe M. Chiasson" <[EMAIL PROTECTED]> wrote:

Another thing that could help would be to go thru the existing success
stories and make sure all those sites are still in business.
Volounteers?

  Do we really need to do that?  While the business might not have been
  a success their previous use of mod_perl was still a success right? 

  We should make sure all of the links to websites are still valid,
  but other than that I don't see anything wrong with leaving the
  story up.
  The stories without URLs, for the most part, won't be researched 
  by anyone to see if they are still in business anyway .  Also some of
  the stories only list "my former employer", "one of my consulting
  contracts", etc.  
I agree with Frank.
+1 to keep all the stories intact, just to remove the URLs if they are 
dead and can't be adjusted.

  If everyone agrees with me on this I'd be more than willing to double
  check all of the links and correct some of the English errors I
  spotted.  Is this section of the website in CVS that I can patch
  against?
Yup, there are .txt files in
modperl-docs/src/outstanding/success_stories/
(they get translated to pod by running ./make.pl in that directory)
and there is a related
modperl-docs/src/outstanding/sites.html
in case you want to review it as well.
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Re: Suggested call for Success stories!

2004-08-12 Thread Frank Wiles
On Thu, 12 Aug 2004 10:50:58 -0700
"Philippe M. Chiasson" <[EMAIL PROTECTED]> wrote:

> Another thing that could help would be to go thru the existing success
> stories and make sure all those sites are still in business.
> Volounteers?

  Do we really need to do that?  While the business might not have been
  a success their previous use of mod_perl was still a success right? 

  We should make sure all of the links to websites are still valid,
  but other than that I don't see anything wrong with leaving the
  story up.

  The stories without URLs, for the most part, won't be researched 
  by anyone to see if they are still in business anyway .  Also some of
  the stories only list "my former employer", "one of my consulting
  contracts", etc.  

  If everyone agrees with me on this I'd be more than willing to double
  check all of the links and correct some of the English errors I
  spotted.  Is this section of the website in CVS that I can patch
  against?

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Re: Suggested call for Success stories!

2004-08-12 Thread Philippe M. Chiasson

Stas Bekman wrote:
Philippe M. Chiasson wrote:
Hey, I'd like to gather thoughts around wording an email to 
[EMAIL PROTECTED]
urging people to submit success stories.

So, how about something along these lines:

Is the company you are working for using mod_perl ?
Is your no company listed here 
http://perl.apache.org/outstanding/success_stories/index.html ?

Well, if you answered Yes to both questions, submitting a success story 
is simple and easy.
Just download the success story template from
http://perl.apache.org/outstanding/success_stories/template.pod (not 
there yet),
fill it in and submit it to [EMAIL PROTECTED]

It's that simple!
The mod_perl Advocacy team


+1
Great, then I guess we need to get a nice and simple template written
and posted on perl.apache.org?
Another thing that could help would be to go thru the existing success
stories and make sure all those sites are still in business. Volounteers?
In fact this should be sent to the modperl list every 2-3 months, since 
people need to be reminded of that...
Good idea!
Also I had an additional input when I was posting this request at 
use.perl.org. Many people for whom mod_perl 'just works' aren't on the 
mailing list, so they will never see it. So use.perl.org usually is a 
good place to cross-post this request (but probably at a lesser 
repetition, so the post gets approved :)

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Re: Suggested call for Success stories!

2004-08-11 Thread Stas Bekman
Philippe M. Chiasson wrote:
Hey, I'd like to gather thoughts around wording an email to 
[EMAIL PROTECTED]
urging people to submit success stories.

So, how about something along these lines:

Is the company you are working for using mod_perl ?
Is your no company listed here 
http://perl.apache.org/outstanding/success_stories/index.html ?

Well, if you answered Yes to both questions, submitting a success story 
is simple and easy.
Just download the success story template from
http://perl.apache.org/outstanding/success_stories/template.pod (not 
there yet),
fill it in and submit it to [EMAIL PROTECTED]

It's that simple!
The mod_perl Advocacy team

+1
In fact this should be sent to the modperl list every 2-3 months, since 
people need to be reminded of that...

Also I had an additional input when I was posting this request at 
use.perl.org. Many people for whom mod_perl 'just works' aren't on the 
mailing list, so they will never see it. So use.perl.org usually is a 
good place to cross-post this request (but probably at a lesser 
repetition, so the post gets approved :)

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Suggested call for Success stories!

2004-08-11 Thread Philippe M. Chiasson
Hey, I'd like to gather thoughts around wording an email to [EMAIL PROTECTED]
urging people to submit success stories.
So, how about something along these lines:

Is the company you are working for using mod_perl ?
Is your no company listed here 
http://perl.apache.org/outstanding/success_stories/index.html ?
Well, if you answered Yes to both questions, submitting a success story is simple and 
easy.
Just download the success story template from
http://perl.apache.org/outstanding/success_stories/template.pod (not there yet),
fill it in and submit it to [EMAIL PROTECTED]
It's that simple!
The mod_perl Advocacy team

--

Philippe M. Chiasson m/gozer\@(apache|cpan|ectoplasm)\.org/ GPG KeyID : 88C3A5A5
http://gozer.ectoplasm.org/ F9BF E0C2 480E 7680 1AE5 3631 CB32 A107 88C3A5A5


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