Re: [AFMUG] Alabamans beware of yellow jacket supernests

[Steve Jones]

Id be dead, there is no way i wouldnt bash it with a stick. I accept who i
am

On Mon, Jul 1, 2019, 3:39 PM CBB - Jay Fuller 
wrote:

>
> just like the article says, it's cause of the "mild winter".  If they
> don't die they continue to build the next...
> generally only from certain alabama counties south  but this last year
> they've found them further north (like where i live)
> don't think they've found them as far north as me tho...
>
>
>
> - Original Message -
> *From:* Adam Moffett 
> *To:* af@af.afmug.com
> *Sent:* Monday, July 1, 2019 12:05 PM
> *Subject:* Re: [AFMUG] Alabamans beware of yellow jacket supernests
>
> That's a big ol pile of "nope".
> I have a pretty good rapport with the bees and wasps (I don't mess with
> them, they don't mess with me), but I would be very nervous around a nest
> like that.
>
>
> On 7/1/2019 12:54 PM, CBB - Jay Fuller wrote:
>
>
> yup, it's been in the news
>
>
> - Original Message -
> *From:* Ken Hohhof 
> *To:* 'AnimalFarm Microwave Users Group' 
> *Sent:* Sunday, June 30, 2019 10:28 PM
> *Subject:* [AFMUG] Alabamans beware of yellow jacket supernests
>
>
> https://www.msn.com/en-us/news/us/officials-warn-of-wasp-super-nests-in-alabama/ar-AADExYC
>
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>
>
>
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>
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> AF mailing list
> AF@af.afmug.com
> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>
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> AF mailing list
> AF@af.afmug.com
> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>
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AF mailing list
AF@af.afmug.com
http://af.afmug.com/mailman/listinfo/af_af.afmug.com

Re: [AFMUG] OT: Email Etiquette

[Steve Jones]

Im not even gonna lie, ive been dealing with an intermediary over a
mitigation issue. I was diligent 6 months ago when the project started,
but the primaries turned out to be such douche canoes that at this point i
just drop to the last email and reply, i dont even care about clarity of
communication, i dont work for the primary and the intermediary is getting
paid.
If i werent so pissed i would spend more time, cause i have customers i am
an email away from blocking since they send a new one for every response
instead of following the clear instruction of replying to that email for
that specific issue.

On Mon, Jul 1, 2019, 8:50 AM Bill Prince  wrote:

> I think there are a couple of issues. First, people who attempt to use
> email on their phone with some crappy email interface can barely
> actually send the email, let alone leave any identifiable information.
>
> Second is people who are not even slightly technical who just don't know
> how to use email. E.g.: We have a neighbor with whom we share a private
> road. He will dig up an email string from 3 years ago and "reply all",
> even though the subject line is 3 years old and has nothing to do with
> what he's talking about today.
>
> IOW, I don't think it's so much etiquette as it is ignorance.
>
>
> bp
> 
>
> On 7/1/2019 4:08 AM, Nate Burke wrote:
> > So I've noticed a slide recently of what I would consider 'Email
> > Etiquette'  Customers send an email with no subject line.  Or reply to
> > an old email, with a new topic.  EG: our billing system sends out
> > automated invoices.  A customer will just reply to one of those
> > emails, weeks later, with a service issue.  Doesn't bother to change
> > the subject line or anything.  Another common email is just an email
> > with the text "my internet is down"  No name/address/phone, anything
> > else identifiable.  sometimes the email they use is in our system and
> > we can find it that way, other times not.
> >
> > At some point I must have learned how to use email, I'm guessing
> > people no longer learn that.
> >
> > And don't get me started on the people that text the main office
> > number.  I mean, we do get the SMS messages, but again, usually it's
> > just a text like 'Internet is not working'  With nothing else to know
> > who it is.
> >
>
> --
> AF mailing list
> AF@af.afmug.com
> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>
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AF@af.afmug.com
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Re: [AFMUG] OT: Email Etiquette

[chuck]

If there was a morse code app that allowed you to send texts with a morse bug I 
would use that.  

From: Chuck Macenski 
Sent: Monday, July 1, 2019 6:13 PM
To: AnimalFarm Microwave Users Group 
Subject: Re: [AFMUG] OT: Email Etiquette

I end up using voice recognition to keep up with my kids when texting. 

On Mon, Jul 1, 2019 at 6:45 PM Bill Prince  wrote:

  One of my nieces texts so fast, they are incoming in a chain almost faster 
than I can read. I think she texts faster than she talks. Naw. She talks fast 
too...



bp


On 7/1/2019 4:24 PM, Ken Hohhof wrote:

I’m amazed when I send someone a text message and receive a response within 
5 seconds.  In that time they realized they had a message, read it, decided on 
a reply, typed it probably with 2 thumbs, and sent it, plus propagation time 
through the phone network twice.  And this is probably while they were at work, 
or driving.  Now, that’s real time.  Probably too real time.  Back in the 
written communication era, you would put the letter in the desk drawer 
overnight before sending it.  Email has a Drafts folder, so you can think about 
it and maybe do some editing or not send it at all.  But texts don’t have a 
Drafts folder, just a Send button.  No Oops button either.





From: AF mailto:af-boun...@af.afmug.com On Behalf Of ch...@wbmfg.com
Sent: Monday, July 1, 2019 5:56 PM
To: AnimalFarm Microwave Users Group mailto:af@af.afmug.com
Subject: Re: [AFMUG] OT: Email Etiquette



Text?  What is this text you speak of...



I tell my kids I love email because of its real time nature...



From: Matt Corcoran 

Sent: Monday, July 1, 2019 3:36 PM

To: AnimalFarm Microwave Users Group 

Subject: Re: [AFMUG] OT: Email Etiquette



You think writing Etiquette is bad.   How about reading Etiquette. I 
find when you send a clean point by point list via email.  Half the time people 
only respond to the first point and dump the rest.



Some people think email is just another way to text.





From: AF  on behalf of Lewis Bergman 

Reply-To: AnimalFarm Microwave Users Group 
Date: Monday, July 1, 2019 at 10:45 AM
To: AnimalFarm Microwave Users Group 
Subject: Re: [AFMUG] OT: Email Etiquette



It's funny. Many people are hyper sensative about privacy, but when their 
internet breaks, they believe you should be able to read their minds, know 
everything about their issue, and be able to devine anything else that might 
have happened in or around their property that might have caused the issue. 



I also find the older people get, the less they seem to remember that 
whoever they are communicting with, no matter the method, may not have any 
context for the conversation. Many times, the conversation they were having was 
in their own head.



Before my father died I remember an email he sent to a model airplane 
supplier he purchased a lot of product from. It basically went something like 
this:

"I got this order in late and some stuff was missing and another thing was 
broken. Can you make this right? Thanks". He probably ordered 5 times a month 
from this company. There is no way they could have been anything but confused.



My dad was well spoken and intelligent and wrote email like he was a 
drunken toddler.



On Mon, Jul 1, 2019 at 8:50 AM Bill Prince  wrote:

  I think there are a couple of issues. First, people who attempt to use 
  email on their phone with some crappy email interface can barely 
  actually send the email, let alone leave any identifiable information.

  Second is people who are not even slightly technical who just don't know 
  how to use email. E.g.: We have a neighbor with whom we share a private 
  road. He will dig up an email string from 3 years ago and "reply all", 
  even though the subject line is 3 years old and has nothing to do with 
  what he's talking about today.

  IOW, I don't think it's so much etiquette as it is ignorance.


  bp
  

  On 7/1/2019 4:08 AM, Nate Burke wrote:
  > So I've noticed a slide recently of what I would consider 'Email 
  > Etiquette'  Customers send an email with no subject line.  Or reply to 
  > an old email, with a new topic.  EG: our billing system sends out 
  > automated invoices.  A customer will just reply to one of those 
  > emails, weeks later, with a service issue.  Doesn't bother to change 
  > the subject line or anything.  Another common email is just an email 
  > with the text "my internet is down"  No name/address/phone, anything 
  > else identifiable.  sometimes the email they use is in our system and 
  > we can find it that way, other times not.
  >
  > At some point I must have learned how to use email, I'm guessing 
  > people no longer learn that.
  >
  > And don't get me started on the people that text the main office 
  > number.  I mean, we do get the S

Re: [AFMUG] OT: Email Etiquette

[chuck]

My kids know that I don’t like texting so they call, which is nice.  

From: Chuck Macenski 
Sent: Monday, July 1, 2019 6:13 PM
To: AnimalFarm Microwave Users Group 
Subject: Re: [AFMUG] OT: Email Etiquette

I end up using voice recognition to keep up with my kids when texting. 

On Mon, Jul 1, 2019 at 6:45 PM Bill Prince  wrote:

  One of my nieces texts so fast, they are incoming in a chain almost faster 
than I can read. I think she texts faster than she talks. Naw. She talks fast 
too...



bp


On 7/1/2019 4:24 PM, Ken Hohhof wrote:

I’m amazed when I send someone a text message and receive a response within 
5 seconds.  In that time they realized they had a message, read it, decided on 
a reply, typed it probably with 2 thumbs, and sent it, plus propagation time 
through the phone network twice.  And this is probably while they were at work, 
or driving.  Now, that’s real time.  Probably too real time.  Back in the 
written communication era, you would put the letter in the desk drawer 
overnight before sending it.  Email has a Drafts folder, so you can think about 
it and maybe do some editing or not send it at all.  But texts don’t have a 
Drafts folder, just a Send button.  No Oops button either.





From: AF mailto:af-boun...@af.afmug.com On Behalf Of ch...@wbmfg.com
Sent: Monday, July 1, 2019 5:56 PM
To: AnimalFarm Microwave Users Group mailto:af@af.afmug.com
Subject: Re: [AFMUG] OT: Email Etiquette



Text?  What is this text you speak of...



I tell my kids I love email because of its real time nature...



From: Matt Corcoran 

Sent: Monday, July 1, 2019 3:36 PM

To: AnimalFarm Microwave Users Group 

Subject: Re: [AFMUG] OT: Email Etiquette



You think writing Etiquette is bad.   How about reading Etiquette. I 
find when you send a clean point by point list via email.  Half the time people 
only respond to the first point and dump the rest.



Some people think email is just another way to text.





From: AF  on behalf of Lewis Bergman 

Reply-To: AnimalFarm Microwave Users Group 
Date: Monday, July 1, 2019 at 10:45 AM
To: AnimalFarm Microwave Users Group 
Subject: Re: [AFMUG] OT: Email Etiquette



It's funny. Many people are hyper sensative about privacy, but when their 
internet breaks, they believe you should be able to read their minds, know 
everything about their issue, and be able to devine anything else that might 
have happened in or around their property that might have caused the issue. 



I also find the older people get, the less they seem to remember that 
whoever they are communicting with, no matter the method, may not have any 
context for the conversation. Many times, the conversation they were having was 
in their own head.



Before my father died I remember an email he sent to a model airplane 
supplier he purchased a lot of product from. It basically went something like 
this:

"I got this order in late and some stuff was missing and another thing was 
broken. Can you make this right? Thanks". He probably ordered 5 times a month 
from this company. There is no way they could have been anything but confused.



My dad was well spoken and intelligent and wrote email like he was a 
drunken toddler.



On Mon, Jul 1, 2019 at 8:50 AM Bill Prince  wrote:

  I think there are a couple of issues. First, people who attempt to use 
  email on their phone with some crappy email interface can barely 
  actually send the email, let alone leave any identifiable information.

  Second is people who are not even slightly technical who just don't know 
  how to use email. E.g.: We have a neighbor with whom we share a private 
  road. He will dig up an email string from 3 years ago and "reply all", 
  even though the subject line is 3 years old and has nothing to do with 
  what he's talking about today.

  IOW, I don't think it's so much etiquette as it is ignorance.


  bp
  

  On 7/1/2019 4:08 AM, Nate Burke wrote:
  > So I've noticed a slide recently of what I would consider 'Email 
  > Etiquette'  Customers send an email with no subject line.  Or reply to 
  > an old email, with a new topic.  EG: our billing system sends out 
  > automated invoices.  A customer will just reply to one of those 
  > emails, weeks later, with a service issue.  Doesn't bother to change 
  > the subject line or anything.  Another common email is just an email 
  > with the text "my internet is down"  No name/address/phone, anything 
  > else identifiable.  sometimes the email they use is in our system and 
  > we can find it that way, other times not.
  >
  > At some point I must have learned how to use email, I'm guessing 
  > people no longer learn that.
  >
  > And don't get me started on the people that text the main office 
  > number.  I mean, we do get the SMS messages, but again, usual

Re: [AFMUG] OT: Email Etiquette

[Chuck Macenski]

I end up using voice recognition to keep up with my kids when texting.

On Mon, Jul 1, 2019 at 6:45 PM Bill Prince  wrote:

> One of my nieces texts so fast, they are incoming in a chain almost faster
> than I can read. I think she texts faster than she talks. Naw. She talks
> fast too...
>
>
> bp
> 
>
>
> On 7/1/2019 4:24 PM, Ken Hohhof wrote:
>
> I’m amazed when I send someone a text message and receive a response
> within 5 seconds.  In that time they realized they had a message, read it,
> decided on a reply, typed it probably with 2 thumbs, and sent it, plus
> propagation time through the phone network twice.  And this is probably
> while they were at work, or driving.  Now, that’s real time.  Probably too
> real time.  Back in the written communication era, you would put the letter
> in the desk drawer overnight before sending it.  Email has a Drafts folder,
> so you can think about it and maybe do some editing or not send it at all.
> But texts don’t have a Drafts folder, just a Send button.  No Oops button
> either.
>
>
>
>
>
> *From:* AF   *On Behalf
> Of *ch...@wbmfg.com
> *Sent:* Monday, July 1, 2019 5:56 PM
> *To:* AnimalFarm Microwave Users Group  
> *Subject:* Re: [AFMUG] OT: Email Etiquette
>
>
>
> Text?  What is this text you speak of...
>
>
>
> I tell my kids I love email because of its real time nature...
>
>
>
> *From:* Matt Corcoran
>
> *Sent:* Monday, July 1, 2019 3:36 PM
>
> *To:* AnimalFarm Microwave Users Group
>
> *Subject:* Re: [AFMUG] OT: Email Etiquette
>
>
>
> You think writing Etiquette is bad.   How about reading Etiquette. I
> find when you send a clean point by point list via email.  Half the time
> people only respond to the first point and dump the rest.
>
>
>
> Some people think email is just another way to text.
>
>
>
>
>
> *From: *AF  on behalf of Lewis Bergman <
> lewis.berg...@gmail.com>
> *Reply-To: *AnimalFarm Microwave Users Group 
> *Date: *Monday, July 1, 2019 at 10:45 AM
> *To: *AnimalFarm Microwave Users Group 
> *Subject: *Re: [AFMUG] OT: Email Etiquette
>
>
>
> It's funny. Many people are hyper sensative about privacy, but when their
> internet breaks, they believe you should be able to read their minds, know
> everything about their issue, and be able to devine anything else that
> might have happened in or around their property that might have caused the
> issue.
>
>
>
> I also find the older people get, the less they seem to remember that
> whoever they are communicting with, no matter the method, may not have any
> context for the conversation. Many times, the conversation they were having
> was in their own head.
>
>
>
> Before my father died I remember an email he sent to a model airplane
> supplier he purchased a lot of product from. It basically went something
> like this:
>
> "I got this order in late and some stuff was missing and another thing was
> broken. Can you make this right? Thanks". He probably ordered 5 times a
> month from this company. There is no way they could have been anything but
> confused.
>
>
>
> My dad was well spoken and intelligent and wrote email like he was a
> drunken toddler.
>
>
>
> On Mon, Jul 1, 2019 at 8:50 AM Bill Prince  wrote:
>
> I think there are a couple of issues. First, people who attempt to use
> email on their phone with some crappy email interface can barely
> actually send the email, let alone leave any identifiable information.
>
> Second is people who are not even slightly technical who just don't know
> how to use email. E.g.: We have a neighbor with whom we share a private
> road. He will dig up an email string from 3 years ago and "reply all",
> even though the subject line is 3 years old and has nothing to do with
> what he's talking about today.
>
> IOW, I don't think it's so much etiquette as it is ignorance.
>
>
> bp
> 
>
> On 7/1/2019 4:08 AM, Nate Burke wrote:
> > So I've noticed a slide recently of what I would consider 'Email
> > Etiquette'  Customers send an email with no subject line.  Or reply to
> > an old email, with a new topic.  EG: our billing system sends out
> > automated invoices.  A customer will just reply to one of those
> > emails, weeks later, with a service issue.  Doesn't bother to change
> > the subject line or anything.  Another common email is just an email
> > with the text "my internet is down"  No name/address/phone, anything
> > else identifiable.  sometimes the email they use is in our system and
> > we can find it that way, other times not.
> >
> > At some point I must have learned how to use email, I'm guessing
> > people no longer learn that.
> >
> > And don't get me started on the people that text the main office
> > number.  I mean, we do get the SMS messages, but again, usually it's
> > just a text like 'Internet is not working'  With nothing else to know
> > who it is.
> >
>
> --
> AF mailing list
> AF@af.afmug.com
> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>
>
>
>
> --
>
> Lewis Bergman
>
> 325-439-0533 Cell
> --
>
>

Re: [AFMUG] OT: Email Etiquette

[Bill Prince]

  
  
One of my nieces texts so fast, they are incoming in a chain
  almost faster than I can read. I think she texts faster than she
  talks. Naw. She talks fast too...


bp



On 7/1/2019 4:24 PM, Ken Hohhof wrote:


  
  
  
  
  
I’m amazed when I send someone a text
  message and receive a response within 5 seconds.  In that time
  they realized they had a message, read it, decided on a reply,
  typed it probably with 2 thumbs, and sent it, plus propagation
  time through the phone network twice.  And this is probably
  while they were at work, or driving.  Now, that’s real time. 
  Probably too real time.  Back in the written communication
  era, you would put the letter in the desk drawer overnight
  before sending it.  Email has a Drafts folder, so you can
  think about it and maybe do some editing or not send it at
  all.  But texts don’t have a Drafts folder, just a Send
  button.  No Oops button either.
 
 

  
From: AF
   On Behalf Of ch...@wbmfg.com
  Sent: Monday, July 1, 2019 5:56 PM
  To: AnimalFarm Microwave Users Group
  
  Subject: Re: [AFMUG] OT: Email Etiquette
  

 

  

  Text?  What is
  this text you speak of...


   


  I tell my kids I
  love email because of its real time nature...


  

   


  
From:
Matt Corcoran 
  
  
Sent:
Monday, July 1, 2019 3:36 PM
  
  
To:
AnimalFarm Microwave Users Group 
  
  
Subject:
Re: [AFMUG] OT: Email Etiquette
  

  
  
 
  


  You think
  writing Etiquette is bad.   How about reading
  Etiquette. I find when you send a clean point by
  point list via email.  Half the time people only
  respond to the first point and dump the rest.
   
  Some people
  think email is just another way to text.
   
   
  
From: AF 
on behalf of Lewis Bergman 
Reply-To: AnimalFarm Microwave Users Group

Date: Monday, July 1, 2019 at 10:45 AM
To: AnimalFarm Microwave Users Group 
Subject: Re: [AFMUG] OT: Email Etiquette
  
  
 
  
  
It's
funny. Many people are hyper sensative about
privacy, but when their internet breaks, they
believe you should be able to read their minds, know
everything about their issue, and be able to devine
anything else that might have happened in or around
their property that might have caused the issue. 

   


  I also
  find the older people get, the less they seem to
  remember that whoever they are communicting with,
  no matter the method, may not have any context for
  the conversation. Many times, the conversation
  they were having was in their own head.


   


  Before
  my father died I remember an email he sent to a
  model airplane supplier he purchased a lot of
  product from. It basically went something like
  this:


  "I got
  this order in late and some stuff was missing and
  another thing was broken. Can you make this right?
  Thanks". He probably ordered 5 times a month from
  this company. There is no way they could have been
  anything but confused.


   


   

Re: [AFMUG] OT: Email Etiquette

[Ken Hohhof]

I’m amazed when I send someone a text message and receive a response within 5 
seconds.  In that time they realized they had a message, read it, decided on a 
reply, typed it probably with 2 thumbs, and sent it, plus propagation time 
through the phone network twice.  And this is probably while they were at work, 
or driving.  Now, that’s real time.  Probably too real time.  Back in the 
written communication era, you would put the letter in the desk drawer 
overnight before sending it.  Email has a Drafts folder, so you can think about 
it and maybe do some editing or not send it at all.  But texts don’t have a 
Drafts folder, just a Send button.  No Oops button either.

 

 

From: AF  On Behalf Of ch...@wbmfg.com
Sent: Monday, July 1, 2019 5:56 PM
To: AnimalFarm Microwave Users Group 
Subject: Re: [AFMUG] OT: Email Etiquette

 

Text?  What is this text you speak of...

 

I tell my kids I love email because of its real time nature...

 

From: Matt Corcoran 

Sent: Monday, July 1, 2019 3:36 PM

To: AnimalFarm Microwave Users Group 

Subject: Re: [AFMUG] OT: Email Etiquette

 

You think writing Etiquette is bad.   How about reading Etiquette. I find 
when you send a clean point by point list via email.  Half the time people only 
respond to the first point and dump the rest.

 

Some people think email is just another way to text.

 

 

From: AF mailto:af-boun...@af.afmug.com> > on behalf 
of Lewis Bergman mailto:lewis.berg...@gmail.com> >
Reply-To: AnimalFarm Microwave Users Group mailto:af@af.afmug.com> >
Date: Monday, July 1, 2019 at 10:45 AM
To: AnimalFarm Microwave Users Group mailto:af@af.afmug.com> >
Subject: Re: [AFMUG] OT: Email Etiquette

 

It's funny. Many people are hyper sensative about privacy, but when their 
internet breaks, they believe you should be able to read their minds, know 
everything about their issue, and be able to devine anything else that might 
have happened in or around their property that might have caused the issue. 

 

I also find the older people get, the less they seem to remember that whoever 
they are communicting with, no matter the method, may not have any context for 
the conversation. Many times, the conversation they were having was in their 
own head.

 

Before my father died I remember an email he sent to a model airplane supplier 
he purchased a lot of product from. It basically went something like this:

"I got this order in late and some stuff was missing and another thing was 
broken. Can you make this right? Thanks". He probably ordered 5 times a month 
from this company. There is no way they could have been anything but confused.

 

My dad was well spoken and intelligent and wrote email like he was a drunken 
toddler.

 

On Mon, Jul 1, 2019 at 8:50 AM Bill Prince mailto:part15...@gmail.com> > wrote:

I think there are a couple of issues. First, people who attempt to use 
email on their phone with some crappy email interface can barely 
actually send the email, let alone leave any identifiable information.

Second is people who are not even slightly technical who just don't know 
how to use email. E.g.: We have a neighbor with whom we share a private 
road. He will dig up an email string from 3 years ago and "reply all", 
even though the subject line is 3 years old and has nothing to do with 
what he's talking about today.

IOW, I don't think it's so much etiquette as it is ignorance.


bp


On 7/1/2019 4:08 AM, Nate Burke wrote:
> So I've noticed a slide recently of what I would consider 'Email 
> Etiquette'  Customers send an email with no subject line.  Or reply to 
> an old email, with a new topic.  EG: our billing system sends out 
> automated invoices.  A customer will just reply to one of those 
> emails, weeks later, with a service issue.  Doesn't bother to change 
> the subject line or anything.  Another common email is just an email 
> with the text "my internet is down"  No name/address/phone, anything 
> else identifiable.  sometimes the email they use is in our system and 
> we can find it that way, other times not.
>
> At some point I must have learned how to use email, I'm guessing 
> people no longer learn that.
>
> And don't get me started on the people that text the main office 
> number.  I mean, we do get the SMS messages, but again, usually it's 
> just a text like 'Internet is not working'  With nothing else to know 
> who it is.
>

-- 
AF mailing list
AF@af.afmug.com  
http://af.afmug.com/mailman/listinfo/af_af.afmug.com




 

-- 

Lewis Bergman 

325-439-0533 Cell

  _  

-- 
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Re: [AFMUG] OT: Email Etiquette

[chuck]

Text?  What is this text you speak of...

I tell my kids I love email because of its real time nature...

From: Matt Corcoran 
Sent: Monday, July 1, 2019 3:36 PM
To: AnimalFarm Microwave Users Group 
Subject: Re: [AFMUG] OT: Email Etiquette

You think writing Etiquette is bad.   How about reading Etiquette. I find 
when you send a clean point by point list via email.  Half the time people only 
respond to the first point and dump the rest.

 

Some people think email is just another way to text.

 

 

From: AF  on behalf of Lewis Bergman 

Reply-To: AnimalFarm Microwave Users Group 
Date: Monday, July 1, 2019 at 10:45 AM
To: AnimalFarm Microwave Users Group 
Subject: Re: [AFMUG] OT: Email Etiquette

 

It's funny. Many people are hyper sensative about privacy, but when their 
internet breaks, they believe you should be able to read their minds, know 
everything about their issue, and be able to devine anything else that might 
have happened in or around their property that might have caused the issue. 

 

I also find the older people get, the less they seem to remember that whoever 
they are communicting with, no matter the method, may not have any context for 
the conversation. Many times, the conversation they were having was in their 
own head.

 

Before my father died I remember an email he sent to a model airplane supplier 
he purchased a lot of product from. It basically went something like this:

"I got this order in late and some stuff was missing and another thing was 
broken. Can you make this right? Thanks". He probably ordered 5 times a month 
from this company. There is no way they could have been anything but confused.

 

My dad was well spoken and intelligent and wrote email like he was a drunken 
toddler.

 

On Mon, Jul 1, 2019 at 8:50 AM Bill Prince  wrote:

  I think there are a couple of issues. First, people who attempt to use 
  email on their phone with some crappy email interface can barely 
  actually send the email, let alone leave any identifiable information.

  Second is people who are not even slightly technical who just don't know 
  how to use email. E.g.: We have a neighbor with whom we share a private 
  road. He will dig up an email string from 3 years ago and "reply all", 
  even though the subject line is 3 years old and has nothing to do with 
  what he's talking about today.

  IOW, I don't think it's so much etiquette as it is ignorance.


  bp
  

  On 7/1/2019 4:08 AM, Nate Burke wrote:
  > So I've noticed a slide recently of what I would consider 'Email 
  > Etiquette'  Customers send an email with no subject line.  Or reply to 
  > an old email, with a new topic.  EG: our billing system sends out 
  > automated invoices.  A customer will just reply to one of those 
  > emails, weeks later, with a service issue.  Doesn't bother to change 
  > the subject line or anything.  Another common email is just an email 
  > with the text "my internet is down"  No name/address/phone, anything 
  > else identifiable.  sometimes the email they use is in our system and 
  > we can find it that way, other times not.
  >
  > At some point I must have learned how to use email, I'm guessing 
  > people no longer learn that.
  >
  > And don't get me started on the people that text the main office 
  > number.  I mean, we do get the SMS messages, but again, usually it's 
  > just a text like 'Internet is not working'  With nothing else to know 
  > who it is.
  >

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Re: [AFMUG] OT: Email Etiquette

[Matt Corcoran]

You think writing Etiquette is bad.   How about reading Etiquette. I find 
when you send a clean point by point list via email.  Half the time people only 
respond to the first point and dump the rest.

Some people think email is just another way to text.


From: AF  on behalf of Lewis Bergman 

Reply-To: AnimalFarm Microwave Users Group 
Date: Monday, July 1, 2019 at 10:45 AM
To: AnimalFarm Microwave Users Group 
Subject: Re: [AFMUG] OT: Email Etiquette

It's funny. Many people are hyper sensative about privacy, but when their 
internet breaks, they believe you should be able to read their minds, know 
everything about their issue, and be able to devine anything else that might 
have happened in or around their property that might have caused the issue.

I also find the older people get, the less they seem to remember that whoever 
they are communicting with, no matter the method, may not have any context for 
the conversation. Many times, the conversation they were having was in their 
own head.

Before my father died I remember an email he sent to a model airplane supplier 
he purchased a lot of product from. It basically went something like this:
"I got this order in late and some stuff was missing and another thing was 
broken. Can you make this right? Thanks". He probably ordered 5 times a month 
from this company. There is no way they could have been anything but confused.

My dad was well spoken and intelligent and wrote email like he was a drunken 
toddler.

On Mon, Jul 1, 2019 at 8:50 AM Bill Prince 
mailto:part15...@gmail.com>> wrote:
I think there are a couple of issues. First, people who attempt to use
email on their phone with some crappy email interface can barely
actually send the email, let alone leave any identifiable information.

Second is people who are not even slightly technical who just don't know
how to use email. E.g.: We have a neighbor with whom we share a private
road. He will dig up an email string from 3 years ago and "reply all",
even though the subject line is 3 years old and has nothing to do with
what he's talking about today.

IOW, I don't think it's so much etiquette as it is ignorance.


bp


On 7/1/2019 4:08 AM, Nate Burke wrote:
> So I've noticed a slide recently of what I would consider 'Email
> Etiquette'  Customers send an email with no subject line.  Or reply to
> an old email, with a new topic.  EG: our billing system sends out
> automated invoices.  A customer will just reply to one of those
> emails, weeks later, with a service issue.  Doesn't bother to change
> the subject line or anything.  Another common email is just an email
> with the text "my internet is down"  No name/address/phone, anything
> else identifiable.  sometimes the email they use is in our system and
> we can find it that way, other times not.
>
> At some point I must have learned how to use email, I'm guessing
> people no longer learn that.
>
> And don't get me started on the people that text the main office
> number.  I mean, we do get the SMS messages, but again, usually it's
> just a text like 'Internet is not working'  With nothing else to know
> who it is.
>

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Re: [AFMUG] OT: Email Etiquette

[Chuck McCown]

I have always been a top...

Sent from my iPhone

> On Jul 1, 2019, at 2:19 PM, Ken Hohhof  wrote:
> 
> Some people get all bent out of shape over top posting.
> 
> https://en.wikipedia.org/wiki/Posting_style
> 
> 
> -Original Message-
> From: AF  On Behalf Of Bill Prince
> Sent: Monday, July 1, 2019 2:35 PM
> To: af@af.afmug.com
> Subject: Re: [AFMUG] OT: Email Etiquette
> 
> Gawd I hate that.
> 
> bp
> 
> 
>> On 7/1/2019 12:16 PM, Mike Hammett wrote:
>> Also, people that start "new" threads on mailing lists by replying to 
>> an existing e-mail and then changing all of the content in the message 
>> to be something else. That jacks up the threading.
> 
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Re: [AFMUG] Alabamans beware of yellow jacket supernests

[CBB - Jay Fuller]

just like the article says, it's cause of the "mild winter".  If they don't die 
they continue to build the next...
generally only from certain alabama counties south  but this last year they've 
found them further north (like where i live)
don't think they've found them as far north as me tho...


  - Original Message - 
  From: Adam Moffett 
  To: af@af.afmug.com 
  Sent: Monday, July 1, 2019 12:05 PM
  Subject: Re: [AFMUG] Alabamans beware of yellow jacket supernests


  That's a big ol pile of "nope".
  I have a pretty good rapport with the bees and wasps (I don't mess with them, 
they don't mess with me), but I would be very nervous around a nest like that.



  On 7/1/2019 12:54 PM, CBB - Jay Fuller wrote:


yup, it's been in the news

  - Original Message - 
  From: Ken Hohhof 
  To: 'AnimalFarm Microwave Users Group' 
  Sent: Sunday, June 30, 2019 10:28 PM
  Subject: [AFMUG] Alabamans beware of yellow jacket supernests


  
https://www.msn.com/en-us/news/us/officials-warn-of-wasp-super-nests-in-alabama/ar-AADExYC





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Re: [AFMUG] OT: Email Etiquette

[Adam Moffett]

I'm the opposite.  I hate scrolling to the bottom to see the newest 
content.  This is a religious topic though so nobody's mind is going to 
be changed.


-Adam


On 7/1/2019 4:19 PM, Ken Hohhof wrote:

Some people get all bent out of shape over top posting.

https://en.wikipedia.org/wiki/Posting_style


-Original Message-
From: AF  On Behalf Of Bill Prince
Sent: Monday, July 1, 2019 2:35 PM
To: af@af.afmug.com
Subject: Re: [AFMUG] OT: Email Etiquette

Gawd I hate that.

bp


On 7/1/2019 12:16 PM, Mike Hammett wrote:

Also, people that start "new" threads on mailing lists by replying to
an existing e-mail and then changing all of the content in the message
to be something else. That jacks up the threading.

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Re: [AFMUG] OT: Email Etiquette

[Ken Hohhof]

Some people get all bent out of shape over top posting.

https://en.wikipedia.org/wiki/Posting_style


-Original Message-
From: AF  On Behalf Of Bill Prince
Sent: Monday, July 1, 2019 2:35 PM
To: af@af.afmug.com
Subject: Re: [AFMUG] OT: Email Etiquette

Gawd I hate that.

bp


On 7/1/2019 12:16 PM, Mike Hammett wrote:
> Also, people that start "new" threads on mailing lists by replying to 
> an existing e-mail and then changing all of the content in the message 
> to be something else. That jacks up the threading.

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Re: [AFMUG] OT: Email Etiquette

[Bill Prince]

Gawd I hate that.

bp


On 7/1/2019 12:16 PM, Mike Hammett wrote:
Also, people that start "new" threads on mailing lists by replying to 
an existing e-mail and then changing all of the content in the message 
to be something else. That jacks up the threading.


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Re: [AFMUG] OT: Email Etiquette

[Mike Hammett]

Also, people that don't know how to use reply-all. They use it when they don't 
need to, or don't use it when they should. 


Also, people that start "new" threads on mailing lists by replying to an 
existing e-mail and then changing all of the content in the message to be 
something else. That jacks up the threading. 




- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 




- Original Message -

From: "Nate Burke"  
To: "Animal Farm"  
Sent: Monday, July 1, 2019 6:08:52 AM 
Subject: [AFMUG] OT: Email Etiquette 

So I've noticed a slide recently of what I would consider 'Email 
Etiquette' Customers send an email with no subject line. Or reply to 
an old email, with a new topic. EG: our billing system sends out 
automated invoices. A customer will just reply to one of those emails, 
weeks later, with a service issue. Doesn't bother to change the subject 
line or anything. Another common email is just an email with the text 
"my internet is down" No name/address/phone, anything else 
identifiable. sometimes the email they use is in our system and we can 
find it that way, other times not. 

At some point I must have learned how to use email, I'm guessing people 
no longer learn that. 

And don't get me started on the people that text the main office 
number. I mean, we do get the SMS messages, but again, usually it's 
just a text like 'Internet is not working' With nothing else to know 
who it is. 

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Re: [AFMUG] Alabamans beware of yellow jacket supernests

[Adam Moffett]

That's a big ol pile of "nope".
I have a pretty good rapport with the bees and wasps (I don't mess with 
them, they don't mess with me), but I would be very nervous around a 
nest like that.



On 7/1/2019 12:54 PM, CBB - Jay Fuller wrote:

yup, it's been in the news

- Original Message -
*From:* Ken Hohhof 
*To:* 'AnimalFarm Microwave Users Group' 
*Sent:* Sunday, June 30, 2019 10:28 PM
*Subject:* [AFMUG] Alabamans beware of yellow jacket supernests


https://www.msn.com/en-us/news/us/officials-warn-of-wasp-super-nests-in-alabama/ar-AADExYC


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Re: [AFMUG] Alabamans beware of yellow jacket supernests

[CBB - Jay Fuller]

yup, it's been in the news

  - Original Message - 
  From: Ken Hohhof 
  To: 'AnimalFarm Microwave Users Group' 
  Sent: Sunday, June 30, 2019 10:28 PM
  Subject: [AFMUG] Alabamans beware of yellow jacket supernests


  
https://www.msn.com/en-us/news/us/officials-warn-of-wasp-super-nests-in-alabama/ar-AADExYC

   



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Re: [AFMUG] OT: Email Etiquette

[Ken Hohhof]

>From Bill and Lewis’ posts, I can only draw one conclusion, which has nothing 
>to do with age.

 

The Internet makes people stupid.

 

 

From: AF  On Behalf Of Lewis Bergman
Sent: Monday, July 1, 2019 9:45 AM
To: AnimalFarm Microwave Users Group 
Subject: Re: [AFMUG] OT: Email Etiquette

 

It's funny. Many people are hyper sensative about privacy, but when their 
internet breaks, they believe you should be able to read their minds, know 
everything about their issue, and be able to devine anything else that might 
have happened in or around their property that might have caused the issue.

 

I also find the older people get, the less they seem to remember that whoever 
they are communicting with, no matter the method, may not have any context for 
the conversation. Many times, the conversation they were having was in their 
own head.

 

Before my father died I remember an email he sent to a model airplane supplier 
he purchased a lot of product from. It basically went something like this:

"I got this order in late and some stuff was missing and another thing was 
broken. Can you make this right? Thanks". He probably ordered 5 times a month 
from this company. There is no way they could have been anything but confused.

 

My dad was well spoken and intelligent and wrote email like he was a drunken 
toddler.

 

On Mon, Jul 1, 2019 at 8:50 AM Bill Prince mailto:part15...@gmail.com> > wrote:

I think there are a couple of issues. First, people who attempt to use 
email on their phone with some crappy email interface can barely 
actually send the email, let alone leave any identifiable information.

Second is people who are not even slightly technical who just don't know 
how to use email. E.g.: We have a neighbor with whom we share a private 
road. He will dig up an email string from 3 years ago and "reply all", 
even though the subject line is 3 years old and has nothing to do with 
what he's talking about today.

IOW, I don't think it's so much etiquette as it is ignorance.


bp


On 7/1/2019 4:08 AM, Nate Burke wrote:
> So I've noticed a slide recently of what I would consider 'Email 
> Etiquette'  Customers send an email with no subject line.  Or reply to 
> an old email, with a new topic.  EG: our billing system sends out 
> automated invoices.  A customer will just reply to one of those 
> emails, weeks later, with a service issue.  Doesn't bother to change 
> the subject line or anything.  Another common email is just an email 
> with the text "my internet is down"  No name/address/phone, anything 
> else identifiable.  sometimes the email they use is in our system and 
> we can find it that way, other times not.
>
> At some point I must have learned how to use email, I'm guessing 
> people no longer learn that.
>
> And don't get me started on the people that text the main office 
> number.  I mean, we do get the SMS messages, but again, usually it's 
> just a text like 'Internet is not working'  With nothing else to know 
> who it is.
>

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Re: [AFMUG] POE Fuse, GDT surge, or both at rack before Netonix Switch

[Carl Peterson]

Thanks Chuck.  The question for the borg is would you do both at the rack?
i.e
B) Device--GDT-(wire run)---GDT---FUSE--Netonix

Note I fixed B to show the fuse in the right place

Also, will the FUSE modules support AF-24?

On Mon, Jul 1, 2019 at 10:17 AM  wrote:

> No Netonix supplying POE should be connected to any surge suppressor.   If
> you want to protect that line run it through a fuse first then to the surge
> suppressor and on to the rest of the circuit.
>
> *From:* Carl Peterson
> *Sent:* Monday, July 1, 2019 8:55 AM
> *To:* AnimalFarm Microwave Users Group
> *Subject:* [AFMUG] POE Fuse, GDT surge, or both at rack before Netonix
> Switch
>
> Lost a netonix IDC switch this weekend.  May have been weather related as
> there was a surge suppressor at an AF24 with some issues post switch
> replacement.
>
> I want to clean things up but I'm concerned about surge suppressors and
> the netonix switch.
>
> Should it be:
> A) Device-GDT-(wire run)---FUSENetonix
> B) Device--GDT-(wire run)---FUSE---GDT--Netonix
>
> B would mean the line comes in, plugs into one of Chucks GDT modules in a
> PRM-24, then loops to one of Chucks gas discharge modules, then to the
> switch.  Seems complicated.  Is there a combined surge/gdt module for the
> APC style slots?  I feel like I've asked this before.
>
> --
>
> Carl Peterson
>
> *PORT NETWORKS*
>
> 401 E Pratt St, Ste 2553
>
> Baltimore, MD 21202
>
> (410) 637-3707
>
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Baltimore, MD 21202

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Re: [AFMUG] WDS mesh vs 5 GHz backbone and 2.4 GHz APs

[Adam Moffett]

I've been on this same journey recently.  I feel like one 
well positioned router will cover 95% of houses, but people want the 
router hidden a basement closet while everybody's using wifi in the 2nd 
floor family room.  If they'd rather spend $300 to solve that problem 
than run a wire upstairs I suppose I'll try to oblige them.


For the features that'll make it work as an ISP service, it's going to 
be spendy.  I'm also fuzzy on what a person is going to be willing to 
pay for managed WiFi.  I know they'll pay $5.  I imagine the market 
would bear $7 or $8.  If people are willing to pay $12-15/month then we 
could do Calix all day long.  In the $5-10 range I think it's not even 
worth it and maybe let them buy their own $300 "whole house" system.


-Adam



On 6/30/2019 10:36 AM, Ken Hohhof wrote:


My brain is kind of full and so I’ve avoided learning how to do WiFi 
mesh systems.  But with everybody and their brother selling home WiFi 
systems, and customers wanting WiFi everywhere and too lazy to use a 
cable even 1 foot away, mesh WiFi now seems impossible to avoid. But 
many of these systems have limited configuration options, want to be 
controlled via the cloud from an app on your phone, and don’t seem to 
play nice with a 5 GHz connection from a WISP.  Adding in things like 
FireSticks that use WiFi for the remote seems to aggravate this whole 
situation.


So looking at roll-your-own-mesh using Mikrotik, I’m reluctant to use 
WDS.  Reading threads on the Mikrotik forums tends to confirm my 
unease with this approach.  My clear preference is a wired mesh, but 
customers just flat out refuse to have any cables.  Everything must be 
wireless and work automagically, which I assume is why they will pay 
$300 for a 3-pack of Google WiFi hockey pucks.


So here’s my question:  what’s wrong with a main router that uses both 
2.4 and 5 GHz, and then satellites with a 2.4 GHz AP bridged to a 5 
GHz client that connects to the main router.  Is the problem that now 
you have a hub-and-spoke design not a true mesh?  Do people need a 
system that can hopscotch from A to B to C to D in order to get to the 
far reaches of their house?  Is there a way to run a backbone between 
nodes that none of the customer devices connect to?  I thought I read 
that Netgear’s Orbi worked that way.





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Re: [AFMUG] POE Fuse, GDT surge, or both at rack before Netonix Switch

[chuck]

No Netonix supplying POE should be connected to any surge suppressor.   If you 
want to protect that line run it through a fuse first then to the surge 
suppressor and on to the rest of the circuit.  

From: Carl Peterson 
Sent: Monday, July 1, 2019 8:55 AM
To: AnimalFarm Microwave Users Group 
Subject: [AFMUG] POE Fuse, GDT surge, or both at rack before Netonix Switch

Lost a netonix IDC switch this weekend.  May have been weather related as there 
was a surge suppressor at an AF24 with some issues post switch replacement.   

I want to clean things up but I'm concerned about surge suppressors and the 
netonix switch. 

Should it be:  
A) Device-GDT-(wire run)---FUSENetonix

B) Device--GDT-(wire run)---FUSE---GDT--Netonix

B would mean the line comes in, plugs into one of Chucks GDT modules in a 
PRM-24, then loops to one of Chucks gas discharge modules, then to the switch.  
Seems complicated.  Is there a combined surge/gdt module for the APC style 
slots?  I feel like I've asked this before.  

-- 

Carl Peterson


PORT NETWORKS

401 E Pratt St, Ste 2553

Baltimore, MD 21202

(410) 637-3707 




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[AFMUG] POE Fuse, GDT surge, or both at rack before Netonix Switch

[Carl Peterson]

Lost a netonix IDC switch this weekend.  May have been weather related as
there was a surge suppressor at an AF24 with some issues post switch
replacement.

I want to clean things up but I'm concerned about surge suppressors and the
netonix switch.

Should it be:
A) Device-GDT-(wire run)---FUSENetonix
B) Device--GDT-(wire run)---FUSE---GDT--Netonix

B would mean the line comes in, plugs into one of Chucks GDT modules in a
PRM-24, then loops to one of Chucks gas discharge modules, then to the
switch.  Seems complicated.  Is there a combined surge/gdt module for the
APC style slots?  I feel like I've asked this before.

-- 

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*PORT NETWORKS*

401 E Pratt St, Ste 2553

Baltimore, MD 21202

(410) 637-3707
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Re: [AFMUG] OT: Email Etiquette

[Lewis Bergman]

It's funny. Many people are hyper sensative about privacy, but when their
internet breaks, they believe you should be able to read their minds, know
everything about their issue, and be able to devine anything else that
might have happened in or around their property that might have caused the
issue.

I also find the older people get, the less they seem to remember that
whoever they are communicting with, no matter the method, may not have any
context for the conversation. Many times, the conversation they were having
was in their own head.

Before my father died I remember an email he sent to a model airplane
supplier he purchased a lot of product from. It basically went something
like this:
"I got this order in late and some stuff was missing and another thing was
broken. Can you make this right? Thanks". He probably ordered 5 times a
month from this company. There is no way they could have been anything but
confused.

My dad was well spoken and intelligent and wrote email like he was a
drunken toddler.

On Mon, Jul 1, 2019 at 8:50 AM Bill Prince  wrote:

> I think there are a couple of issues. First, people who attempt to use
> email on their phone with some crappy email interface can barely
> actually send the email, let alone leave any identifiable information.
>
> Second is people who are not even slightly technical who just don't know
> how to use email. E.g.: We have a neighbor with whom we share a private
> road. He will dig up an email string from 3 years ago and "reply all",
> even though the subject line is 3 years old and has nothing to do with
> what he's talking about today.
>
> IOW, I don't think it's so much etiquette as it is ignorance.
>
>
> bp
> 
>
> On 7/1/2019 4:08 AM, Nate Burke wrote:
> > So I've noticed a slide recently of what I would consider 'Email
> > Etiquette'  Customers send an email with no subject line.  Or reply to
> > an old email, with a new topic.  EG: our billing system sends out
> > automated invoices.  A customer will just reply to one of those
> > emails, weeks later, with a service issue.  Doesn't bother to change
> > the subject line or anything.  Another common email is just an email
> > with the text "my internet is down"  No name/address/phone, anything
> > else identifiable.  sometimes the email they use is in our system and
> > we can find it that way, other times not.
> >
> > At some point I must have learned how to use email, I'm guessing
> > people no longer learn that.
> >
> > And don't get me started on the people that text the main office
> > number.  I mean, we do get the SMS messages, but again, usually it's
> > just a text like 'Internet is not working'  With nothing else to know
> > who it is.
> >
>
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>


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Re: [AFMUG] OT: Email Etiquette

[Bill Prince]

I think there are a couple of issues. First, people who attempt to use 
email on their phone with some crappy email interface can barely 
actually send the email, let alone leave any identifiable information.


Second is people who are not even slightly technical who just don't know 
how to use email. E.g.: We have a neighbor with whom we share a private 
road. He will dig up an email string from 3 years ago and "reply all", 
even though the subject line is 3 years old and has nothing to do with 
what he's talking about today.


IOW, I don't think it's so much etiquette as it is ignorance.


bp


On 7/1/2019 4:08 AM, Nate Burke wrote:
So I've noticed a slide recently of what I would consider 'Email 
Etiquette'  Customers send an email with no subject line.  Or reply to 
an old email, with a new topic.  EG: our billing system sends out 
automated invoices.  A customer will just reply to one of those 
emails, weeks later, with a service issue.  Doesn't bother to change 
the subject line or anything.  Another common email is just an email 
with the text "my internet is down"  No name/address/phone, anything 
else identifiable.  sometimes the email they use is in our system and 
we can find it that way, other times not.


At some point I must have learned how to use email, I'm guessing 
people no longer learn that.


And don't get me started on the people that text the main office 
number.  I mean, we do get the SMS messages, but again, usually it's 
just a text like 'Internet is not working'  With nothing else to know 
who it is.




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Re: [AFMUG] OT: Email Etiquette

[Lewis Bergman]

Or of curiosity, if we built an SMS auto responder that either responded
with some basic questions you need answered it maybe with a couple of
different web addresses would that be helpful and interesting enough to pay
for?

Something like if someone texted
"My internet is down" it would look for keywords or phrases and respond with
"Please send your full name and address"
Or "please fill out or request form at https://yourinternet.com/service.html
"


On Mon, Jul 1, 2019, 6:37 AM Ken Hohhof  wrote:

> I’m seeing all that same stuff.
>
> Plus people writing tech support requests on payment slips.
>
> Occasionally spend a bunch of time tracking down who a text message is
> from, and find they aren’t even our customer.
>
>
>
> *From:* AF  *On Behalf Of *Jim Bouse [Brazos
> WiFi]
> *Sent:* Monday, July 1, 2019 6:13 AM
> *To:* AnimalFarm Microwave Users Group 
> *Subject:* Re: [AFMUG] OT: Email Etiquette
>
>
>
> +1
>
>
>
>
>
>
>
> Sent via the Samsung Galaxy S8 Active, an AT&T 5G Evolution capable
> smartphone
>
>
>
>
>
>  Original message 
>
> From: Nate Burke 
>
> Date: 7/1/19 6:09 AM (GMT-06:00)
>
> To: Animal Farm 
>
> Subject: [AFMUG] OT: Email Etiquette
>
>
>
> So I've noticed a slide recently of what I would consider 'Email
> Etiquette'  Customers send an email with no subject line.  Or reply to
> an old email, with a new topic.  EG: our billing system sends out
> automated invoices.  A customer will just reply to one of those emails,
> weeks later, with a service issue.  Doesn't bother to change the subject
> line or anything.  Another common email is just an email with the text
> "my internet is down"  No name/address/phone, anything else
> identifiable.  sometimes the email they use is in our system and we can
> find it that way, other times not.
>
> At some point I must have learned how to use email, I'm guessing people
> no longer learn that.
>
> And don't get me started on the people that text the main office
> number.  I mean, we do get the SMS messages, but again, usually it's
> just a text like 'Internet is not working'  With nothing else to know
> who it is.
>
> --
> AF mailing list
> AF@af.afmug.com
> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
> --
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> AF@af.afmug.com
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>
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Re: [AFMUG] OT: Email Etiquette

[Ken Hohhof]

I'm seeing all that same stuff.

Plus people writing tech support requests on payment slips.

Occasionally spend a bunch of time tracking down who a text message is from,
and find they aren't even our customer.

 

From: AF  On Behalf Of Jim Bouse [Brazos WiFi]
Sent: Monday, July 1, 2019 6:13 AM
To: AnimalFarm Microwave Users Group 
Subject: Re: [AFMUG] OT: Email Etiquette

 

+1

 

 

 

Sent via the Samsung Galaxy S8 Active, an AT&T 5G Evolution capable
smartphone

 

 

 Original message 

From: Nate Burke mailto:n...@blastcomm.com> > 

Date: 7/1/19 6:09 AM (GMT-06:00) 

To: Animal Farm mailto:af@af.afmug.com> > 

Subject: [AFMUG] OT: Email Etiquette 

 

So I've noticed a slide recently of what I would consider 'Email 
Etiquette'  Customers send an email with no subject line.  Or reply to 
an old email, with a new topic.  EG: our billing system sends out 
automated invoices.  A customer will just reply to one of those emails, 
weeks later, with a service issue.  Doesn't bother to change the subject 
line or anything.  Another common email is just an email with the text 
"my internet is down"  No name/address/phone, anything else 
identifiable.  sometimes the email they use is in our system and we can 
find it that way, other times not.

At some point I must have learned how to use email, I'm guessing people 
no longer learn that.

And don't get me started on the people that text the main office 
number.  I mean, we do get the SMS messages, but again, usually it's 
just a text like 'Internet is not working'  With nothing else to know 
who it is.

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Re: [AFMUG] OT: Email Etiquette

[Jim Bouse [Brazos WiFi]]

+1



Sent via the Samsung Galaxy S8 Active, an AT&T 5G Evolution capable smartphone


 Original message 
From: Nate Burke 
Date: 7/1/19 6:09 AM (GMT-06:00)
To: Animal Farm 
Subject: [AFMUG] OT: Email Etiquette

So I've noticed a slide recently of what I would consider 'Email
Etiquette'  Customers send an email with no subject line.  Or reply to
an old email, with a new topic.  EG: our billing system sends out
automated invoices.  A customer will just reply to one of those emails,
weeks later, with a service issue.  Doesn't bother to change the subject
line or anything.  Another common email is just an email with the text
"my internet is down"  No name/address/phone, anything else
identifiable.  sometimes the email they use is in our system and we can
find it that way, other times not.

At some point I must have learned how to use email, I'm guessing people
no longer learn that.

And don't get me started on the people that text the main office
number.  I mean, we do get the SMS messages, but again, usually it's
just a text like 'Internet is not working'  With nothing else to know
who it is.

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[AFMUG] OT: Email Etiquette

[Nate Burke]

So I've noticed a slide recently of what I would consider 'Email 
Etiquette'  Customers send an email with no subject line.  Or reply to 
an old email, with a new topic.  EG: our billing system sends out 
automated invoices.  A customer will just reply to one of those emails, 
weeks later, with a service issue.  Doesn't bother to change the subject 
line or anything.  Another common email is just an email with the text 
"my internet is down"  No name/address/phone, anything else 
identifiable.  sometimes the email they use is in our system and we can 
find it that way, other times not.


At some point I must have learned how to use email, I'm guessing people 
no longer learn that.


And don't get me started on the people that text the main office 
number.  I mean, we do get the SMS messages, but again, usually it's 
just a text like 'Internet is not working'  With nothing else to know 
who it is.


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